Protection Experts Reviews 138

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can never thank Tony Baynham enought helping sort some life insurance for myself. Tony was very professional and explained everything profesionally but easy for me to understand. There was no ru... See more

Rated 5 out of 5 stars

As a one man band contractor I had planned to take out income protection for a while but had been putting it off. The team were very patient with my bombarding them with questions as I attempted to... See more

Company replied

Rated 5 out of 5 stars

Hi. Let me start by saying Jason was very professional had a nice manner on the phone and explained everything clearly and pricelessly he was also very upfront from the start about the product and the... See more

Rated 5 out of 5 stars

The broker Luke was amazing, thorough, patience, explained everything, even the tiniest or stupidest of questions I made or had, luke explained it. Got me the best deal, esp with hubby medical history... See more

Company details

  1. Insurance Agency

Written by the company

At Protection Experts, we provide insurance specifically tailored for Business Owners & Directors and also offer Personal Policy options. We offer expert advice & consultancy, to build the best relationships with our customers and find them the right Policy for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tony Baynham of Protection Experts was…

Tony Baynham of Protection Experts was excellent!

Personable, thoughtful, resourceful and ultimately helped me secure the life cover I needed despite my complicated medical history.

A truly pleasant experience vs previous dealings with insurance brokers

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Jason

Hi. Let me start by saying Jason was very professional had a nice manner on the phone and explained everything clearly and pricelessly he was also very upfront from the start about the product and the price so for that reason Jason gets 5 stars from me.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had been researching critical illness…

I had been researching critical illness cover over the last few months and got in contact with Protection Experts as they had a good profile online.I was contacted by Matthew who arranged a convenient time to discuss the numerous options,the conversation was informative,thorough and very helpful.I decided on a policy which best suited my needs and and the process was very simple to implement mainly due to Matthews excellent advice.I would highly recommend Protection experts

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ben butler very professional

Been dealing with Ben butler what an amazing person he has communicated to the highest level of his career I now at 50 have life insurance and he has followed my hospital admission and now my dv assult I have had to cancel and rebook calls he is one of the most professional people iv dealt with and if I'm ever in Bournemouth I'd have a beer with him so professional and an absolute pleasure to deal with hope ya career Goes from strength to strength and also please mention Charlotte also she has been amazing also 😀 👍 😉 😊 brill team of people very professional and very knowledgeable and polite and understanding can you sort My pensions out now lol

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Tony Baynham was great. We had multiple calls to land on a product that suited my needs and I was very appreciative of the guidance and advice provided throughout. Thanks Tony

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou

I can never thank Tony Baynham enought helping sort some life insurance for myself. Tony was very professional and explained everything profesionally but easy for me to understand. There was no rushing like some insurance companies. He was very friendly which was perfect for me and I could never thank him enough.Tony is an asset to the company and I will definately tell friends and family too. Great guy and great experience!
Best wishes to all for Christmas.

Andrea Clark.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Luke Philipson - fantastic service

Luke Philipson went the whole way to get my life cover sorted. Although
not straight forward he kept me informed at every stage and assured me that he would get me a positive outcome - which he did! Amazing service and I am so grateful to have the protection I need in place. Thank you!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars!!

Luke was absolutely amazing, clear, precise and professional communication throughout the entire process. Thank you again Luke you definitely deserve some sort of recognition / credit for your immense support!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

I need life insurance to provide money for a funeral and have a wee bit of cash

I have to get organised for my retirement and put life insurance in place as I will lose my “Death in Service” insurance from work and this makes me feel uncomfortable. If I put this off I could leave it too late there was absolutely NO Pressure and Alex too so much time to explain my options and just told me when I was ready to go through the medical questions, I said “Let’s do it now” 100% satisfied customer, thank you Alex

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive

Ashley has been most delightful,professional and considerate during my contact with Protection Experts,and is a credit to the company.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

From start to Finish Alex was…

From start to Finish Alex was absolutely fantastic and very professional .
And very knowledgeable and pushy at all .
Well done Alex if there is employee award Alex so deserves it

Regards
Jeff

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

We have taken life insurance for peace…

We have taken life insurance for peace of mind, we found the experience helpful and at no time did Alex apply any pressure to buy a policy, the information was helpful, and any questions or concerns about the policy were answered, in all the transactions was very straightforward, thanks Jean and Peter Knight.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company

Roger and Samantha have always been great to deal with. Been with Protection Experts for a number of years and they take all the hassle away to find best deal for your budget.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Protection experts WOW

Protection experts WOW
I was very impressed from the start with how quick and easy it was to set up,
Roger and Anthony were both very polite, knowledgeable and had the best advice throughout the whole process.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Luke is Amazing such a pleasure to deal…

Luke is Amazing such a pleasure to deal with, i thought i would have problems getting insurance at 63 Luke sorted it out with no fuss in a very professional through out.
Thank you so much once again will be recommending you to my friend's & family

July 25, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look