Protection Experts Reviews 138

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can never thank Tony Baynham enought helping sort some life insurance for myself. Tony was very professional and explained everything profesionally but easy for me to understand. There was no ru... See more

Rated 5 out of 5 stars

As a one man band contractor I had planned to take out income protection for a while but had been putting it off. The team were very patient with my bombarding them with questions as I attempted to... See more

Company replied

Rated 5 out of 5 stars

Hi. Let me start by saying Jason was very professional had a nice manner on the phone and explained everything clearly and pricelessly he was also very upfront from the start about the product and the... See more

Rated 5 out of 5 stars

The broker Luke was amazing, thorough, patience, explained everything, even the tiniest or stupidest of questions I made or had, luke explained it. Got me the best deal, esp with hubby medical history... See more

Company details

  1. Insurance Agency

Written by the company

At Protection Experts, we provide insurance specifically tailored for Business Owners & Directors and also offer Personal Policy options. We offer expert advice & consultancy, to build the best relationships with our customers and find them the right Policy for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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Rated 5 out of 5 stars

Alex was helpful profesional and…

Alex was helpful profesional and knowledge had a wide experience of knowledge regarding the life insurance. He obtained the best policy to meet my needs with affordable premiums and a reasonable payout. He was friendly and kind and he,was genuinely interested in getting me the right policy not selling the most expensive. Iam well satisfied and shall be recommending to friends and family Thankyou

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable

Alex talked me through the options in a non- pressured way. He clearly knows his stuff and had good advice regarding the level of cover that would suit us the best. A very smooth process. Would definitely recommend.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING service from Mathew Lock

Mathew Lock has delivered an outstanding service guiding in choosing the most appropriate cover for my family and I in a very friendly way I strongly believe that should he considered a very strong asset for the company in terms of advising and delivering excellent customer service

Thank you Mathew for the kindness and the outstanding client service!

Brigitte. .

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Tailored Professional Service

Roger and Brad at Protection Experts have been extremely helpful when selecting and switching our Life Assurance over the past number of years. It's a complex market dealing with complex customisable cover and it's important to select someone that can be trusted to have your best interests. I'd highly recommend getting in touch with Protection Experts, they will give you peace of mind.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful person and professional

Matthew Lock is one of the person I came across who is kind, caring and full of professionalism. The majority of people think about their benefits but Mr Lock is exceptional who thinks customer first.

I wish him all the best and good luck for his personal and professional carriers.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Alex was brilliant in helping me with…

Alex was brilliant in helping me with my life insurance, he was very accommodating when I had to keep rescheduling dates in order to cover all the details and has been great ..

March 5, 2025
Unprompted review
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Reply from Protection Experts

Thank you so much for your kind review

Rated 5 out of 5 stars

I was very lucky to find Protection Experts

I was very lucky to find Protection Experts on-line. They advised me very well on my Life Insurance enquiry and there was no pressure selling, just good advice. Jason Leaming I felt was expert and mature in dealing with me. Importantly all policies are written in Trust and there is excellent Admin support from Samantha and team to ensure this is the cae. I would highly recommend Protection Experts.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, knowledgeable service provided by Alex Finlay. Alex answered all my questions before we settled on a suitable plan.
I would recommend Protection Experts to anyone looking for personal or professional life insurance.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Protection Experts in…

I contacted Protection Experts in relation to my wife and my life insurance. Alex Finley was the person I spoke to, he was very helpful and gave me different options as to which life insurance we could have> He and his team looked around and managed to get a very good offer which we happily excepted. 1st rate, very happy, Thank you Alex.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Matthew Lock & Team

Thanks to Matthew Lock, keeping in touch that I got around to doing my insurances, after putting it off for 4 months.
I much appreciate the thoughtful advice including support of his collegues Alex Finlay and Roger to get my cover set up.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

What a pleasant experience

I am Mr W Wagner and I received a call from Tommy Brooks (a life insurance advisor). We had a pleasant conversation on what I wanted for my family. He gave me options on a couple of policies but recommended one which he thought best suited my circumstances. It wasn't forceful in any way and definitely had my best interests at heart. More importantly he recommended I place the policy in a Trust which was a first as other brokers never suggested this. Oh, and he got my monthly payment reduced by quite a bit too.
I would highly recommend you give him a call.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Servie

From first contact, I have found Protection Experts to be very knowledgeable, trustworthy and easy to do business with.
As a previous policy had lapsed I needed to get something started immediately. They found a product to best suit my needs and once in place, searched for possible alternative cheaper options.
They are very easy to get in contact via email and phone with and respond with all the information requested very promptly. Great Customer Service. Thanks, Matt

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

From the initial conversation with Matt Lock it has been a hugely enjoyable experience and I have now got excellent cover, something I was previously struggling to achieve and for a very competitive monthly charge. I am so happy we are looking to bring our whole team across too! . Thank you so much.

November 29, 2024
Unprompted review

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