ProteinCo Reviews 447

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clean, natural ingredients in Whey and BCAAs. Blue raspberry and fruit punch BCAAs do exactly as described, first sip hits me like shotgun recoil but tastes good after initial taste. Whey and amino ac... See more

Rated 5 out of 5 stars

New flavours....sample pack provided, like it,...continue with the big container, don’t like, no hassle return if u do not break the seal on the container. Genius! Great products, great customer ser... See more

Rated 5 out of 5 stars

Protein Co. has definitely earned my customer loyalty. Great products at good prices and so far, no shipping issues. Their ZMA is the most effective (potent) I’ve tried and their Beef Protein is ve... See more

Rated 5 out of 5 stars

Excellent experience, as always with ProteinCo. Customer service is number 1. Would recommend to all who want a great product that is Manufactured here in Canada. Price is good, compared to other bran... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

The ProteinCo. COMMITMENT When it comes to making the right impression, we only get one chance. That’s why our values govern who we are and how we operate. They shape and define the character of our company. They are the values that guide our decisions and how we interact with people. ProteinCo. manufactures all its products in Canada. We adhere to strict quality control standards and have control over the entire production process. From the procuring of all raw materials through to finished product, we're in control every step of the way. Producing true to label claim, safe and effective products is our primary concern. Our goal from day one has been to provide consumers with safe, effective products that are easy to use, and produce measurable results. We are always striving to improve upon, or develop new and exciting products that can benefit the health and fitness levels of our customers. Whether that means incorporating centuries old wisdom, with the latest in ingredient delivery systems and technology, we do whatever it takes to produce the best quality products possible. From all of us at ProteinCo., we appreciate the opportunity to serve your nutrition needs. We continue to quietly grow through word-of-mouth recommendation, as satisfied athletes and trainers continue to tell others about their impressive results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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Rated 3 out of 5 stars

Waiting for reply.

Got my order fast but there was an error in it. Send a message to know what I can do and still waiting for a reply.

December 2, 2018
Unprompted review
Rated 5 out of 5 stars

Never had a poor product

Never had a poor product, bad experience or unfair price from ProteinCo. Also, love that they are a Canadian company and I'm supporting Canadian!! Great job!!!!!

November 16, 2018
Unprompted review
Rated 4 out of 5 stars

Price and shipping was good... but

Price and shipping was good. I ordered 25lb of Whey Protein, expecting 5 5lb bags (as pictured). What I got was one giant clear plastic bag closed with a zip tie, which is a little harder to store and handle. This is fine, but I feel like I've been a little mislead.

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

Finally a true All Natural Whey Protein Isolate

I just purchased the new All Natural Whey Protein Isolate form ProteinCo and I am really satisfied with it. One of the only brands to offer natural Isolate at such an affordable price. Obviously, it does not taste as good as the artificially flavored and sweetened version but at least, I know it is clean and natural. Way to go ProteinCo for coming up with such a high-quality product at an affordable price.

October 29, 2018
Unprompted review
Rated 1 out of 5 stars

Never Buy From Proteinco.ca

I recently order their 25lbs bulk New Zealand Whey Protein Isolate, Tastes like Chemicals and Plastic, Not fit for human consumption, and they are standing by their no refunds, returns or exchanges policy. I've got 25lbs of worthless chemical tasting whey. Honestly, I've tasted better soap.
I did a 1 star review on their website, and it never showed up on the page, obviously they aren't willing to be an honest company.

Consider yourself warned.
Buy elsewhere.

October 20, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

We have made numerous attempts to communicate with you through our ticket system and by leaving voice mails in order to find a positive outcome to your dissatisfaction. Unfortunately, you did not cooperate and we were not able to talk to you personally. Not liking the taste of a product is something personal. As stated on our website, the product being sold in bulk is not refundable or returnable for sanitary reasons. Once opened, there is no future use for us. We always recommend to buy our samples before committing to buy 25 lbs of a new product. Based on our stats, the product for which one is complaining here, is actually our best seller.

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised. Due to stress I avoided using the product until a few things have settled down.

I have already eliminated 2 potential problems.

Probably in 3 weeks.

Peter

October 17, 2018
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend!

Was happy to be able to order a sample pack, as I'm not well-versed in whey protein. Flavour wasn't sensational, though I knew it wouldn't be (as it is protein powder), but it's drinkable, which is a big deal for me (I have a very delicate palette and a weak stomach, ew). Very happy with my purchase, from shipping time, to cost, to product. Would definitely recommend.

October 11, 2018
Unprompted review
Rated 1 out of 5 stars

New BCAA 5000 is horrible

ProteinCo has recently changed their regular flavoured BCAA to BCAA 5000. Unfortunately they have cut the amino acid content in half and changed the flavour. It is horrible. I drank their flavoured BCAA for 4 yrs but this new weaker horrible tasting BCAA 5000 is so bad I’m looking elsewhere for my BCAA.

October 8, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi,

We are sorry if you didn't like the new Punch flavor of our BCAA 5000 , lot of our customers love it ! Unfortunately it is not possible to make flavors that everybody will love . Yes the serving of BCAA is now 5g per serving instead of 10g with the old version , but we also cut the price alot on this new BCAA 5000 , and you only need to take 2 scoops instead of 1 and you'll get the exacte same quantity of BCAA than the old recipe .


Thank you

Rated 4 out of 5 stars

I like ProteinCo but

I like ProteinCo. I'm giving it 4 stars because the people in their customer service department could be more nicer to customer. I didn't like the tone of voice of the reply email they sent me.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

I ordered New Zealand Whey Protein…

I ordered New Zealand Whey Protein Isolate, BCAA capsules, Pure Greens Drink and L-Arginine Capsules. The quality of the product is what is the most important factor! They recently adopted new packaging which doesn't impact the product itself ( although the vanilla New Zealand Whey Protein Isolate tastes a bit more bland then the previous version).
Price point is pretty good for the quality of the product!
Shipping was quick!
I always use this company because of its' quality

September 10, 2018
Unprompted review
Rated 5 out of 5 stars

No poisonous soy

No poisonous soy! Yay! Orders processed and shipped expediently. Also, did I mention that there is no soy? And no antibiotics.

August 28, 2018
Unprompted review
Rated 1 out of 5 stars

Inconsistent branding and return policy, not customer centric

This company offers zero aftersales support when things go wrong. I ordered 25lbs of Beef Protein from them; also ordered a sample packet to try before I opened it. The sample packet tasted fine and I had no adverse reaction it to, but once I opened the bulk package and had one serving I had extreme stomach upset, migraine diahrea and vomiting. ProteinCo absolutely refuses to be of any assistance with returning the product.

ProteinCo has inconsistent branding across their website about returns, in some places they state "40 day money back guarantee" they also state on the warranty information section of their products they offer it on EVERY SUPPLEMENT they sell. This is a complete lie; this has been documented before they change their website and labeling and call me a liar. The charge has been disputed with my credit card company for false advertising.

August 14, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi ,

We don't do any fasle advertising since you can cleary read in our return policy that you cannot return any opened products for any reasons. You can also read on every bulk products that they are not eligible for returns / exchanges . If you are intolerant to something in our Beef you should have had the same symptoms with the sample packet since this is the same exacte product, we also made verification with the Lot# of your product and everything was totally fine with this product. We also never called you a liar .

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