ProteinCo Reviews 447

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Clean, natural ingredients in Whey and BCAAs. Blue raspberry and fruit punch BCAAs do exactly as described, first sip hits me like shotgun recoil but tastes good after initial taste. Whey and amino ac... See more

Rated 5 out of 5 stars

New flavours....sample pack provided, like it,...continue with the big container, don’t like, no hassle return if u do not break the seal on the container. Genius! Great products, great customer ser... See more

Rated 5 out of 5 stars

Protein Co. has definitely earned my customer loyalty. Great products at good prices and so far, no shipping issues. Their ZMA is the most effective (potent) I’ve tried and their Beef Protein is ve... See more

Rated 5 out of 5 stars

Excellent experience, as always with ProteinCo. Customer service is number 1. Would recommend to all who want a great product that is Manufactured here in Canada. Price is good, compared to other bran... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

The ProteinCo. COMMITMENT When it comes to making the right impression, we only get one chance. That’s why our values govern who we are and how we operate. They shape and define the character of our company. They are the values that guide our decisions and how we interact with people. ProteinCo. manufactures all its products in Canada. We adhere to strict quality control standards and have control over the entire production process. From the procuring of all raw materials through to finished product, we're in control every step of the way. Producing true to label claim, safe and effective products is our primary concern. Our goal from day one has been to provide consumers with safe, effective products that are easy to use, and produce measurable results. We are always striving to improve upon, or develop new and exciting products that can benefit the health and fitness levels of our customers. Whether that means incorporating centuries old wisdom, with the latest in ingredient delivery systems and technology, we do whatever it takes to produce the best quality products possible. From all of us at ProteinCo., we appreciate the opportunity to serve your nutrition needs. We continue to quietly grow through word-of-mouth recommendation, as satisfied athletes and trainers continue to tell others about their impressive results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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Rated 5 out of 5 stars

Happy Customers

We have ordered from Proteinco several times. The product always arrives on time. There are often discounts on the items we bought. No mistakes.

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Website good

Website good, easy to order and delivery speedy. Kudos to company for discontinuing large black plastic container. . Flexible bag is easy to open and close and it is much better for the environment.

August 2, 2018
Unprompted review
Rated 4 out of 5 stars

The product is not bad but the…

The product is not bad but the presentation is extremely poor...It came inside a box in two clear bags. However, there is an option for 5 individual bags which i did not see. If so I would have exercise that option.

July 13, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi Paul ,

You ordered a 25lbs box of protein , so as you can cleary see on the website it is a big box of 25lbs and the protein is inside not in a "garbage" bag but in food grade clear bags . We also offer the option of buying a bundle of five bags of 5lbs if customer don't want the protein in one big box as shown on the picture on our website .

Rated 5 out of 5 stars

I love this protein

I love this protein, I always buy the Vanilla and have NEVER been disappointed with this product, Always mixes very well and tastes great with water or almond milk.

July 7, 2018
Unprompted review
Rated 5 out of 5 stars

Best protein hands down.....

Proteinco delivers the best protein hands down in regards to quality and taste. the New Zealand Whey protein isolate is the best I have tried without question and I have tried many proteins over the years.
I have just received my second order yesterday and the prompt delivery is great and I will most definitely order this product many times over...I have finally found my protein of choice:)

July 4, 2018
Unprompted review
Rated 3 out of 5 stars

Ordered beta alanine 500g but it was…

Ordered beta alanine 500g but it was actually not released yet.

Prices are usually higher than myprotein canada (as they both have coupons and discounts regularly), making it difficult to pad order up for free shipping.

July 3, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi , we are sorry , our bulk product like the Beta Alanine 500g will be soon available . Please make sure that you compare exactly the same products because most of the time with the Coupon code our prices are lower the MyProtein for the same product, if not let us know at info@proteinco.ca


Thank you

Rated 3 out of 5 stars

Incomplete shipping

While the product was shipped quickly and well packed, I did not receive the $1:50 small pack which I ordered so as to try the product before opening the main packages. I E-mailed Proteinco straight away to inform them, did not get a reply or receive what I paid for.

July 3, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi Peter ,

We didn't received any email from you , are you sure that you sent it to info@proteinco.ca ? Since you ordered Creatine Powder and there is no tryout sample for that type of products, we sent you a random protein sample .

Thank you

Rated 3 out of 5 stars

It was a good deal before

It was a good deal before, but now the price when up by way too much. Better going to a local store and buy a famous brand name for the same price.

June 21, 2018
Unprompted review
ProteinCo logo

Reply from ProteinCo

Hi ,

Our new Isolate still at the same price than the other formula we had and the new ALL Natural is only 5$ more than the regular isolate . We still the lowest price on the Canadian Market and we also have discount each months from 20% to 30% , honestly I don't think you can find better prices somewhere else , if yes let us know we will beat that price .

Thank you

Rated 4 out of 5 stars

New Zeland Whey protein isolate

I like their website interface, easy to navigate and look for products. I ordered 2 whey protein new zeland isolate. One chocolate and the other one non flavour. It was easy to place the order and the prices were fair. The only issue I had was that 5 days after placing the order I checked and the order was not shipped yet. I had to contact them and ask what was the issue then they said that one of the proteins was out of stock, but they will ship it once is ready. Same day they got stock and the protein was shipped with no issue; it would had been nice if after placing the order they would have contacted me and let me know that the protein was out of stock and that I would have to wait a couple of days instead of waiting for me to contact them. Other than that everything else is good. the chcoloate flavour is perfect, not too sweet and blends well Will buy again.

June 20, 2018
Unprompted review
Rated 3 out of 5 stars

Too long to get packaged to ship...

I like product good price but takes over a week just to ship items. If out of stock update website. Otherwise 10 days just to get a product from warehouse to ship is way too long. By time gets here two weeks i only order when i need product.

June 12, 2018
Unprompted review
Rated 3 out of 5 stars

Sadly the quality seems to be declining...

I've been ordering from ProteinCo for almost 2 years. Until recently, I would have given them 5 stars for their prices, free shipping, and complementary samples.

Unfortunately... they have changed packaging from hard plastic tubs to soft plastic bags, and these bags seem to have a major flaw: they seem to tear at the bottom seams. I first discovered this when one of three bags in a shipment had a hole large enough that a couple hundred grams (at least a quarter to half pound) was lost during shipping, with a lot more spilling out of the hole as soon as I lifted the bag. To their credit, ProteinCo replaced the bag for free and even covered the cost of return shipping. Customer service was excellent! Unfortunately, the replacement bag also had small openings at both bottom seams. Upon closer inspection of the other two bags from the original shipment, I found that they suffered the same issue. It was most noticeable if I squeezed the top of the bag, increasing pressure inside, which caused a couple grams to be forced out the holes.

The move to soft plastic packaging may have been motivated by a desire to be more environmentally friendly (conjecture, I don't know if it is more eco). But this concerns me most as an issue of quality control. I assume that supplements produced in Canada and/or Quebec are treated as they are in the US, with no oversight of a regulatory organization such as the FDA. Supplement producers are trusted to self regulate and manage quality. These are products that I am ingesting, so I expect the companies producing supplements to take the health and safety of their customers very seriously.

I'm not ready to turn my back on ProteinCo yet. I will place at least one more order. But if this issue persists, it will be my last order. If they resolve the packaging issue, I will return to change my rating to 5 stars and update my review.

May 27, 2018
Unprompted review

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