Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... See more
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See what reviewers are saying
The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... See more
I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... See more
I have been buying proteins from Alex since he first established the Protein Factory in 1998. No company in the USA sells higher quality proteins and no other company offers as wide a variety of prot... See more
Company details
Written by the company
Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Contact info
644 Cross Street Unit 9, 08701, Lakewood Township, United States
- 7329019600
- alex@proteinfactory.com
- proteinfactory.com
3.0
Average
543 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering
Shopping for my desired product and ordering it were as easy as possible. Also, the variety of payment options including PayPal was excellent.
January 18, 2023
Products are great only drawback is…
Products are great only drawback is shipping times. Most companies today offer free shipping when you spend a certain amount of money and ship out relatively fast. you'll pay a premium here for fast shipping. Basically if your running out of product or wait till the last minute to order stuff. You could be waiting 2 weeks for your package to arrive if you go with economy shipping other than that protein factorys products are superior to most retailers
January 17, 2023
Good price and free shipping for an…
Good price and free shipping for an ostensibly clean product.
December 29, 2022
I never received my order and you took…
I never received my order and you took my money. Please refund asap.
December 18, 2022
Reply from Protein Factory
We are out of stock of that product. We will refund you.
Trustworthy firm.
I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is put into full descriptions both written and podcast for most products offered. I reached out via email directly to the owner Alex and he, or someone repping him, thoroughly answered my question within an hour…on a Saturday. That alone resulted in gaining my trust and over $200 purchase. Keep up the great work guys!
January 7, 2023
great place always happy with products
January 5, 2023
Didn't receive everything.
I didn't receive all the items I ordered. I sent an email to the company informing them but haven't received any response.
December 30, 2022
Reply from Protein Factory
Sorry we missed shipping that item and missed your email. I shipped your product FEDEX express now. Thank you
Returning Customer
First time using Protein Factory in many years - happy to report the quality is still high!
December 5, 2022
Long time buyer
Long time buyer. Always has the best products for just good ol protein. No fancy stuff
January 3, 2023
The order process was flawless
The order process was flawless. I will update you on the delivery when the product arrives.
January 3, 2023
What makes Protein Factory unique is…Great line-up of products to suit my goals!
What makes Protein Factory unique is that Alex provides plentiful information on his products, where he gets them, why he chooses them, etc. Also excellent industry insights. Plenty of products to choose from without over doing it. Also customer support is excellent. I do like stacks and would like to see more of them with good discounts.
December 1, 2022
Convenient fast
December 28, 2022
This Is The Site You've Been Searching For
Informative, in-depth, comprehensive and honest. Best site of it's kind on the net.
Found exactly what I wanted in minutes.
December 26, 2022
Best protein on the market
December 25, 2022
extremely slow shipping
extremely slow shipping. no notification that only a partial order was being sent, as so items were backordered
December 25, 2022
Terrible communication regarding…
Terrible communication regarding shipping and anticipated arrival date. Had to get my cc company involved before I received a correspondence
November 10, 2022
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