Provacan Reviews 2,237

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality and effectiveness of the products, noting noticeable and consistent results from the first use. People frequently highlight the prompt and quick delivery service, with products arriving on time and well-packaged. Reviewers also appreciate the helpful advice and explanations provided, making their experience positive. However, some customers experienced issues with delivery, mentioning delays due to out-of-stock products or items being returned by customs. A few other people also felt that the products did not provide the expected benefits or caused adverse reactions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness, with many customers praising the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the highest quality CBD oil I have tried. The difference is noticeable from the first drop. Feels as strong as advertised, unlike some brands. This is Gold standard I compare other oils to. Th... See more

Company replied

Rated 5 out of 5 stars

I want to thank Vicky for her outstanding service and support today. I didn't quite place my first order correctly and she not only resolved this but spent time with me discussing possible product opt... See more

Company replied

Rated 5 out of 5 stars

Great product. The variety of presentation makes it easier to manage my pain. Great customer service. If only Royal Mail was as efficient.!

Company replied

Rated 5 out of 5 stars

I order cbd oil for my boss's wife she is very old abd suffer from dementia...he say the results are fenomenol in her eating and she feels very good and cheerful agin. I use the oil once in a while... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Provacan epitomises premium quality in the CBD industry. Our meticulous attention to detail ensures unparalleled purity and efficacy in every product. Using advanced extraction techniques, we guarantee consistent excellence, reflecting our unwavering commitment to providing the finest CBD experience to our customers. As one of the UK's most trusted CBD brands, Provacan has earned a reputation for reliability and transparency. We've built trust through consistent product quality, dedicated customer support, and a commitment to safety, making us a preferred choice for CBD users across the UK. Every Provacan CBD product undergoes rigorous lab testing to ensure safety and quality. These tests, conducted by independent laboratories, verify the potency, purity, and consistency of our CBD. This transparent approach provides our customers with the assurance they need to use our products with confidence. At Provacan, our products are backed by scientific research, ensuring they meet the highest standards of efficacy. We collaborate with leading experts and institutions to stay at the forefront of CBD science, integrating the latest findings into our product development for results you can trust


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Delivered on time but too soon to gauge…

Delivered on time but too soon to gauge the effectiveness of the gummies.

June 11, 2025
Provacan logo

Reply from Provacan

Hi Alun,

Thanks for taking the time to feedback and share your experience - so far.

I'm glad to hear that the delivery was on time. Please do keep us posted with any further feedback.

Take care,
Vicky

Rated 5 out of 5 stars

So far so good…

I've only just started using the drops so not able to give a product review but I was impressed with the website and ease of ordering and advice that was available for new users

June 4, 2025
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Reply from Provacan

Hi Alison,

Thanks for the feedback!

We're glad you found the website and ordering process easy and helpful. Looking forward to hearing your thoughts once you've used the drops a bit more!

Any questions, please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Great for dementia disorders

I order cbd oil for my boss's wife she is very old abd suffer from dementia...he say the results are fenomenol in her eating and she feels very good and cheerful agin.
I use the oil once in a while for stress..it is very good very usefull.
The service of provacan is very much appreciated, great great service very fast ...and a bit thank you for that.

June 3, 2025
Provacan logo

Reply from Provacan

Hello,

Thank you for the kind words!

We're thrilled to hear the CBD oil has been helpful for both your boss's wife and yourself. We're also glad you’re happy with our service - your support means a lot!

Any questions, please feel free to reach out.

Take care,
Vicky

Rated 5 out of 5 stars

early days

Found the website easy to negotiate. Order came through very quickly.
It is early days but I have been trying 3-4 drops of the oil about 3 times a day and I personally feel so far that it has helped my hip pain which has meant much more comfortable dog walks and doing things around the house.

May 27, 2025
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Reply from Provacan

Hello,

Thanks for sharing!

We're glad the ordering process was smooth and it's great to hear you're already noticing some relief. Wishing you continued comfort on your dog walks and around the house!

Take care,
Vicky

Rated 5 out of 5 stars

Dreams

Never had dreams like this

May 15, 2025
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Reply from Provacan

Hi David,

Thank you for taking the time to feedback and share your experience. We're so pleased to hear you're happy with the product.

Any issues, please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Every day for 7 years and counting

A great company selling authentic fantastic products
I take a 96mg capsule every day at noon, and a 30mg early evening.
I use the stronger 900mg balm on my neck nightly, and the occasional gummy during the night.
This daily regime, allows me to reduce my prescription painkillers by 75% due to chronic arthritis in my neck and back after four surgeries.
Game changer it’s as simple as that.

April 29, 2025
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Reply from Provacan

Hi Keith,

Thank you so much for your continued support over the past 7 years! It's amazing to hear how our products have helped you manage chronic pain - what a powerful testament to your resilience.

We’re so pleased to support your journey and look forward to being here for many more years to come...!

Take care,
Team Provacan

Rated 5 out of 5 stars

Great product and very helpful company…

Great product and very helpful company to deal with.

April 1, 2025
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Reply from Provacan

Hi Jennifer,

Thanks for taking the time to feedback.

I'm so pleased to hear you're happy with the products and service!

If you have any issues, always here to help.

Take care,
Vicky

Rated 5 out of 5 stars

My standby

I have used Provacan daily for years to ease arthritic pain stress and fatigue.i would not be without it.

March 17, 2025
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Reply from Provacan

Hi Anne,

Thank you for taking the time to feedback and share your experience.

I'm so pleased to hear the product is helping with a wide range of symptoms. That's such a big win.

Any questions, always happy to help!

Take care,
Vicky

Rated 5 out of 5 stars

Always great service

Always great service
I love the products

March 17, 2025
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Reply from Provacan

Hi Juliette,

Thanks for your kind feedback - so pleased to hear you're happy with the products and service!

Any problems, as always - please do reach out.

Take care,
Vicky

Rated 5 out of 5 stars

Free 15 minute consultation

I've used CBD on and off for a few years, but have come to the realisation that having proper advice around the strength and dosage would help me more since being diagnosed with Fibromyalgia.
I had my appointment with Vicky. I wasn't sure what to expect, but it turns out it was the best decision I could have made for the situation I am currently in.
Vicky was so incredibly knowledgeable, not only about CBD, but my diagnosed, current medication and other areas to consider with Fibromyalgia.
She sent me great information to read through and her whole demeanour was so empathetic and encouraging.
I can't recommend this service enough!

March 12, 2025
Unprompted review
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Reply from Provacan

Hi Liz,

Thank you so much for your kind words!

We're so glad to hear that you felt supported and heard during your consultation. Having the right advice is so important, and we’re happy to be able to help you along the way.

If you ever need more help, we’re always here! 😊

Rated 5 out of 5 stars

Suffering with arthritis in shoulders

Suffering with arthritis in shoulders, putting arms in clothing without pain was virtually impossible, provacan has made this action so much easier.

February 19, 2025
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Reply from Provacan

Hi Delia,

Thank you for taking the time to share your experience. We're so pleased to hear that Provacan has helped improve your symptoms. Long may it continue!

Any questions, please do feel free to reach out.

Take care,
Vicky

Rated 5 out of 5 stars

The provacan 12% oil keeps me composed

The provacan 12% oil keeps me composed, stress free and with a solid night's sleep leaving me energized for the day ahead, and since using your oils I've managed to dial down my Asthma and have eliminated requiring my daily steroid pump as all feels very controlled after many previous Asthma episodes 👍

February 17, 2025
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Reply from Provacan

Hi Darren,

Thank you for your wonderful feedback!

We're so glad to hear that our 12% oil has helped you feel more composed, stress-free, and well-rested. It’s amazing to know it’s also had such a positive impact on managing your asthma.

We appreciate your support and wish you continued wellbeing!

Take care,
Vicky

Rated 5 out of 5 stars

Pain relief

The product I use from Provacan helps me with lower back pain and enables me to get through the day without pain

February 13, 2025
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Reply from Provacan

Good morning and thank you for taking the time to share your experience.

I'm so pleased to hear that Provacan is helping to relieve your lower back pain and allowing you to continue with your daily tasks. Those are pretty impressive results!

Any issues or questions, always here to help.

Take care,
Vicky

Rated 5 out of 5 stars

Consistent and reliable

I have been using Provacan CBD oil for about 2 years. I first used it for relief of hip pain before my operation last July. Used in conjunction with Ibuprofen and a gel bought from a chemist allowed me to walk my dog twice a day pre operation.
Since July my pain has lessened and I am now able to walk with less stiffness. I still use Provacan in preference to using tablets which can harm the stomach over long term and the oil is a consistently high grade to use when necessary.
I would definitely recommend Provacan, it’s full spectrum and is a safe reliable product.

February 11, 2025
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Reply from Provacan


Hello and thank you so much for your thoughtful review!

We're so pleased to hear that Provacan CBD oil has been a reliable source of relief for you. It’s great to know that it has helped you to continue enjoying walks with your dog.

We truly appreciate your trust in our product and your recommendation.

If you ever need any assistance or have any questions, we're always here to help!😊

Take care,
Vicky

Rated 5 out of 5 stars

Always a great product from Provacan

Always a great product from Provacan ! I take it to help sleep ,calming if a little stressed !
Would definitely recommend this company !

February 5, 2025
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Reply from Provacan

Hi Anne,

Thank you for taking the time to feedback and share your experience.

I'm so pleased to hear it's helping you! If you have any issues - always here to help.

Take care,
Vicky

Rated 5 out of 5 stars

I’ve bought Provacan multiple times and…

I’ve bought Provacan multiple times and will certainly continue to do so. Special shout out to Vicky whose customer service went above and beyond.

January 24, 2025
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Reply from Provacan

Hi Debi,

Thank you for your kind feedback, it means a lot. So pleased to hear you're happy with the experience.

As always, any further issues - please do reach out.

Take care,
Vicky & team Provacan

Rated 4 out of 5 stars

I am buying CBD oil and I haven’t seen…

I am buying CBD oil and I haven’t seen any side effects . I highly recommend there product .

February 1, 2025
Unprompted review
Provacan logo

Reply from Provacan

Hello, and thank you for taking the time to provide feedback and share your experience. We're so pleased to hear that it suits you.

Any issues - always happy to help!

Take care,
Vicky

Rated 5 out of 5 stars

Excellent

Very high quality and excellent service 👏

January 22, 2025
Provacan logo

Reply from Provacan

Thank you for your kind feedback! It means a lot to me and the team.

Any issues, please do reach out.

Vicky

Rated 5 out of 5 stars

Great service.

January 8, 2025
Provacan logo

Reply from Provacan

Hello and thank you for your kind feedback.

I'm so pleased to hear you're happy with the service - it really does mean a lot to me and the team.

Any issues, we're always here to help!

Take care,
Vicky

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