Provira Reviews 169

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the outstanding customer service, noting that the team goes above and beyond to guide them through processes and provide support during difficult times. The service provided is frequently described as efficient, prompt, and straightforward, with many consumers appreciating the clear explanations and quick resolution of their needs. Reviewers often mention feeling well-informed and supported throughout their interactions, leading to a positive overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

Customers consistently express high satisfaction with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An exceptionally professional company who offered assistance to a newly bereaved, heartbroken and stressed out daughter. From the first phone call with Tracy who was kind and compassionate to the eas... See more

Company replied

Rated 5 out of 5 stars

I never thought I would ever experience such care, excellent communications and simplicity from a company again in this life time, but Sharon at Provira proved me wrong. Sharon has renewed my faith i... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Provira highly enough. Probably the most professional efficient company I have ever dealt with. Debbie was always available to answer any questions and replied promptly. No hidden c... See more

Company replied

Rated 5 out of 5 stars

An absolutely amazing experience! Tracy is friendly,experienced,knowledgeable person.When I first contacted Provira I did not believe in any success -but 3 weeks later my case was approved and I’ve... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Provira is a specialist finance company, providing loans to beneficiaries and executors of estates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second to none

Second to none.

First class service from start to finish. Any issues were dealt with and solved quickly. Wouldn’t hesitate to recommend Sharon or the company. Good friendly service ran in a professional manner.

January 26, 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much Michael. If you need any further help in the future, please do not hesitate to get in touch. Many thanks Debbie

Rated 5 out of 5 stars

Extremely professional, efficient, fast and courteous

I took out a loan with Provira. I was so impressed by their professionalism, efficiency, speed and courtesy. Major plaudits to Debbie in particular who was fantastic. I am now referring Provira to friends who need probate loans.

January 2, 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to complete a review for us. It is very much appreciated. If we can be of any further help in the future, please do not hesitate to contact us. Kindest regards Debbie

Rated 5 out of 5 stars

A superb company and very professional…

A superb company and very professional and very quick I am very greatful for their home they helped changed my life for the better I 100 percent use this company again

January 19, 2024
Unprompted review
Provira logo

Reply from Provira

You are most welcome Darren and thank you so much for your kind words regards Debbie

Rated 5 out of 5 stars

Excellent services and prompt responses…

Excellent services and prompt responses in securing the 2nd additional probate loan so we can get the project finished and wind up the estate completely.
Paul Cryer

January 16, 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much Paul for your 5* review it is very much appreciated, and we were so pleased we have been able to help you. Please do not hesitate to get in touch if we can be of any further assistance. Kind regards Debbie

Rated 5 out of 5 stars

Out standing service very professional…

Out standing service very professional and extremely polite and friendly, I will gladly refer Sharon's and Debbie's service again without a second thought.

January 11, 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much George for your kind words. We are always happy to help you! Best wishes Debbie

Rated 5 out of 5 stars

Excellent Service

I cannot thank the team at Provira enough. Debbie was excellent in dealing with what was a sensitive and protracted probate and property sale. The funds arrived quickly and was able to bridge a complex situation.
Provira took so much pressure off with the service they provided and would unreservedly recommend them!
Thank you.

December 2, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to complete a review for us and your kind thoughts. We were so happy we were able to help you, and please do not hesitate to get in touch if we can be of any further assistance. Best wishes Debbie

Rated 5 out of 5 stars

Hannah and Debbie did everything they…

Hannah and Debbie did everything they could to make sure we received our loan speedily. Super efficient service and great communication. Thank you so much!

December 22, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Sarah! We were so happy we were able to help. Best wishes Debbie

Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. Lovely people to work with, and Debbie is a superb communicator, always fast and courteous. Provira have made a very difficult time in my life a lot more bearable. I am grateful beyond words to Debbie and her team for the help and kindness they have shown me.

October 20, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Lucy for your kind words. We are so pleased we were able to help you, and please do not hesitate to get in touch if you require any further assistance kindest regards Debbie

Rated 5 out of 5 stars

Five stars - brilliant service

Such a smooth and efficient service and really quick. Debbie went above and beyond and I couldn't recommend highly enough

November 3, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Clare and I look forward to working with you again in the future kind regards Debbie

Rated 5 out of 5 stars

Outstanding service

Outstanding service, especially Debbie who always goes the extra mile. The whole process went really smoothly and the funds were available within days. A very transparent process.

October 16, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Mumith for your kind words. We were so pleased we were able to help you and your Family.

Rated 5 out of 5 stars

Excellent service

Very pleased with the service I received, quick and simple.
Thank you very much Hannah.

September 26, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to complete a review for the service Hannah provided you. If we can be of any further assistance in the future, please do not hesitate to contact us. Thanks again from all at Provira.

Rated 5 out of 5 stars

Inheritance Advance

Since loosing my Mum it has been a very difficult time for me. Debbie and her team have been extremely professional in their approach and as soon as I received the loan agreement the money went into my account the very same day. Thank you all for your support at a very difficult time!
Kind regards Jane Gower

September 22, 2023
Unprompted review
Provira logo

Reply from Provira

You are most welcome Jane and thank you for leaving such a lovely review. If we can be of any further help in the future, please do not hesitate to contact us. Kindest regards Debbie

Rated 5 out of 5 stars

Amazing support

I applied for another advance with my inheritance and even though Debbie was on holiday, she still hand held me throughout the process. Hannah was also a very steading ship when I needed some information and nothing has been too much for them. I would highly recommend this company, mainly due to the professionalism and care that both Debbie and Hannah gave me.

September 21, 2023
Unprompted review
Provira logo

Reply from Provira

You are most welcome Louise. Always a pleasure to help you, best wishes Debbie

Rated 5 out of 5 stars

If Carlsberg did inheritance loan companies!

I can't tell you how much Provira have helped myself and my brother at this very difficult time. Hannah and Debbie both have excellent customer service skills and they are both very approachable. Hannah in particular went above and beyond to help us and we can't thank her enough! There is a reason why this company is number one on the Google search engine and that's because they really are number one! If you need an inheritance loan trust me this is the company for you! Thank you once again Hannah we will never forget you!

September 20, 2023
Unprompted review
Provira logo

Reply from Provira

Many thanks for your great review Robert. We are very pleased to have been able to help you and if we can be of further help in the future, please do not hesitate to contact us kind regards
Debbie

Rated 5 out of 5 stars

Debbie and Provira have given me a lifeline

Debbie and the team at Provira have been fantastic. I have had an awful year losing my parents so close together and I decided that I needed a fresh start. I found my dream home and Provira helped me get an inheritance advance to cover the house cost. I now have a reason to smile for the first time in a long time. Debbie was brilliant at getting everything processed through in time for me to complete on my house. All fees were transparent and the process was made as simple as possible. I would recommend Provira to anyone looking for an advance.

August 31, 2023
Unprompted review
Provira logo

Reply from Provira

You are most welcome Lauren. Enjoy your new home and we all wish you the very best! Kind regards Debbie

Rated 5 out of 5 stars

Excellent Customer service

Provira services handled my case with exemplary Customer service Skills,And must Say Debbie at Provira was outstanding, Hurdles had to be overcome,but in a very timely Manner Debbie and those at Provira excelled and provided with much needed Financial help of which I am truly Grateful, and would highly Recommend for those facing Daunting times awaiting an Inheritance that Provira services Provide..

July 21, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you so much for your kind words Gary we were so pleased we were able to help you. If you require any further assistance in the future, please do not hesitate to contact us. Many thanks Debbie

Rated 5 out of 5 stars

Smooth and stress free process

I couldn’t thank Provira enough. I applied for an inheritance loan around a week ago and have been liasing with Debbie throughout. Following my grandmother passing away, I have been extremely stressed and overwhelmed with the costs involved of being an executor that I haven’t had time to properly grieve. Today I have been approved 09/06/23 and it’s like a weight has been taken off me. I can not thank Debbie enough for her friendly manner and communication throughout. I would recommend Provira to everyone.

Thank you

June 9, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Kayleigh for your kind words. It was my pleasure to be able to help you. If we can be of any further help in the future, please do not hesitate to contact us. Kindest regards Debbie

Rated 5 out of 5 stars

Absolutlely fantastic service

Absolutlely fantastic service! Relaxed friendly service taking time to expalin any questions. Everything was so quick and so smooth. Debbie is an absolute star!

May 15, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you Elizabeth, it was our pleasure. We are so pleased we were able to help you and your Husband.

Rated 5 out of 5 stars

A fair and sympathetic lender

A fair and sympathetic lender . After having researched the market for an executor’s loan Provira has exceeded in every way: 1. excellent and friendly communication 2. Provira colleagues did their utmost to assist in the completion of the loan 3. this loan is a straight forward (not a greedy compounded interest !) advancement with a fair and competitive interest rate, 4. when signing the contract, electronically, I was made aware of what I was expected to repay over an illustrated period of time - everything is straightforward with no hidden terms, 5. the loan agreement is a fair contract asking a third oarty (in my case the conveyancing solicitor) to repay the loan with accrued interest) straight to Provira upon receipt of funds from property sale, with no liability put upon the solicitor other than to repay the loan!
Lastly the funds requested were in my account within 24 hours once contract was signed.
If ever I can praise a lender it is Provira. I am so glad I found this lender. Thank you to the intelligent and friendly staff at Provira!

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient, excellent value, superb service

Both Debbie and Steve were as tenacious with this process as we were, even chivvying along the solicitor! Outstanding, and an absolute lifesaver for us. Thank you so much!

May 19, 2023
Unprompted review
Provira logo

Reply from Provira

Thank you so much for the 5 star review Katherine. It was a pleasure in being able to help you and your Husband. Please let us know if we can be of any further help in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look