I have been waiting for 2 months since I placed my order and I still haven’t received the product. I will never buy here again — the customer service is not good.
Company replied
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See what reviewers are saying
I paid extra money to receive a tracking code, which never arrived. To my surprise the order arrived without any follow-up or carrier notice. As it was my first purchase at Grandado, and reading the c... See more
I am very happy with my experience with Grandado. Any questions I had were promptly answered. People were always friendly and answers were personalized which is rare. The delivery took a while, but wi... See more
I was looking for a manual coffee grinder that would be simple and versatile, with a clean appearance (no brands showing) - and, also important, that I wouldn't spend a lot of money - and found exactl... See more
Company details
Written by the company
De voordelen van een Nederlandse webshop. De goedkope prijzen van een internationale webshop. Meer dan 300.000 budget producten.
Contact info
177-183 Wing Lok Street, RM 1308-D, Hong Kong SAR, China
- pt.grandado.com
4.1
Great
305 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The merchandise is good and get to the…
The merchandise is good and get to the destination fast. Bisides, it was not very expensive.
April 15, 2021
Unprompted review
The product was like the description
The product was like the description, amazing product, I receive in about one week. I recommend
April 11, 2021
Unprompted review
Just received my package within 24h…
Just received my package within 24h from purchase.
April 9, 2021
Unprompted review
Great product
The product is what I expected. I'm not rating it 5 stars because the delivery took more time than expected. No feedback was provided between the purchase and the item delivery.
April 8, 2021
Unprompted review
Easy to buy
Easy to buy, fast delivery, very good service with custumer.
April 6, 2021
Unprompted review
It arrived all crumpled ( don’t know if…
It arrived all crumpled ( don’t know if that’s the correct term)
April 6, 2021
Unprompted review
Simple and quick to send
March 27, 2021
Unprompted review
Perfect, Regular time on delivery. Thanks.
Perfect, Nice product i recomend that. hope do business again
March 25, 2021
Unprompted review
I got it a lot faster than I thought I…
I got it a lot faster than I thought I would.
March 25, 2021
Unprompted review
Works perfectly
Everything went as described. I’m very happy, already installed and works perfectly.
March 17, 2021
Unprompted review
Good product and very quick delivery
Good product and very quick the delivery!
March 15, 2021
Unprompted review
Good service but order and deliver process not clear
At the end, everything went fine. But the process was not clear - first because it was not clear that it would come from China and then because of the tracking of delivery - when I received it, it was still saying that it was at China airport. That's why I just give 4 stars and not 5.
March 2, 2021
Unprompted review
Nice store
I received the package quickly and well protected as expected.
March 2, 2021
Unprompted review
Great product, great experience.
I was looking for a manual coffee grinder that would be simple and versatile, with a clean appearance (no brands showing) - and, also important, that I wouldn't spend a lot of money - and found exactly what I was looking for! Also, it arrived sooner than I expected, which was great!
February 28, 2021
Unprompted review
The item was delivered in perfect conditions but took too long
The item was delivered in perfect conditions, works and is what i expected.
The deliver time was too long.
February 28, 2021
Unprompted review
Great quality products
The buying process was super easy. Then I received an email with the tracking number, and received my order sooner then expected. The products have been used and loved. Super great quality and exactly what was pictured on the website.
February 23, 2021
Unprompted review
Very nice experience!
February 21, 2021
Unprompted review
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