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PtccollectiblesReviews 

365
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products offered, highlighting their authenticity, careful packaging, and the wide range of options available, from classic to modern sets. Many also appreciate the friendly and competitive pricing, often finding great value for their money, especially during sales. The website is frequently mentioned as a positive aspect, offering a good selection and an easy ordering process. However, some people were dissatisfied with their orders, experiencing long waiting times for shipping, with some feeling that the value of the items received did not match the price paid. There were also instances where customers received fewer items than expected or found the variety of booster packs to be limited, despite product descriptions suggesting otherwise.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Price

Consumers generally express satisfaction with the pricing, often describing them as great, amazing, super... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ordering... See more

Value for money

Customers generally report positive experiences with value for money, often finding good deals and fair... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its user-friendly design and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though the prices are a little higher than normal, it is a small business, trying to make a living and giving out more money than you take in isn't smart business practices. That being said, the video... See more

Rated 5 out of 5 stars

Amazing for what you pay for and humble. NOTE: if you dont live in america it takes quite a while for your package to arrive and the shop app is TERRIBLE for tracking info meeding $30+ just to see you... See more

Rated 5 out of 5 stars

Its amazing value for money from classic to modern sets, really good range of produvts whether its sealed product, single or graded cards, prompt replying to any questions/queries regarding your order... See more

Rated 5 out of 5 stars

I appreciated PTC taking there time when putting my order together. Even in the difficult times with the postal service they still make sure there customers are taken care of. When I received my 1000... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

365 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(365)

365 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed

Buying the 500 dollar mystery box and a bunch of other product as a present to my brother. However, all of the products bought does not worth the price I am paying for( for example bought the 5 pack bundle but receive 3 Japanese packs and 2 perfect order which are one of the cheapest sets. I understand the bundle itself is a mystery but getting products worth even below half of the price paid is crazy to me) I am a fan who nearly watches all of their video therefore trusted them to pack a gift to my brother who is new to the Pokémon collecting hobby. But the products I receive makes me even ashamed to gifted it out. Honestly I am really disappointed and hopes they can do better

June 7, 2026
Unprompted review
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Reply from Ptccollectibles

Hi,

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you were disappointed with your order, especially since it was intended as a gift for your brother.

While our mystery products are designed to contain a random assortment of packs and items, we never want a customer to feel that the value they received was significantly below their expectations. We appreciate your support of our content and the trust you placed in us when choosing products for your brother.

After reviewing your concerns, we'd like to offer you store credit to help make up for the value discrepancy you experienced. We've sent the details directly to you and hope this helps improve your overall experience with us.

If you feel that we've handled your concerns fairly, we would greatly appreciate it if you would consider updating your review to reflect the resolution. Customer feedback is extremely important to us, and we always want to make things right when possible.

Thank you again for your support, and we hope to have the opportunity to provide a better experience in the future.

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