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PtccollectiblesReviews 

365
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products offered, highlighting their authenticity, careful packaging, and the wide range of options available, from classic to modern sets. Many also appreciate the friendly and competitive pricing, often finding great value for their money, especially during sales. The website is frequently mentioned as a positive aspect, offering a good selection and an easy ordering process. However, some people were dissatisfied with their orders, experiencing long waiting times for shipping, with some feeling that the value of the items received did not match the price paid. There were also instances where customers received fewer items than expected or found the variety of booster packs to be limited, despite product descriptions suggesting otherwise.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Price

Consumers generally express satisfaction with the pricing, often describing them as great, amazing, super... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ordering... See more

Value for money

Customers generally report positive experiences with value for money, often finding good deals and fair... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its user-friendly design and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though the prices are a little higher than normal, it is a small business, trying to make a living and giving out more money than you take in isn't smart business practices. That being said, the video... See more

Rated 5 out of 5 stars

Amazing for what you pay for and humble. NOTE: if you dont live in america it takes quite a while for your package to arrive and the shop app is TERRIBLE for tracking info meeding $30+ just to see you... See more

Rated 5 out of 5 stars

Its amazing value for money from classic to modern sets, really good range of produvts whether its sealed product, single or graded cards, prompt replying to any questions/queries regarding your order... See more

Rated 5 out of 5 stars

I appreciated PTC taking there time when putting my order together. Even in the difficult times with the postal service they still make sure there customers are taken care of. When I received my 1000... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

365 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(365)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The prices are super friendly.

The prices are super friendly.
One thing you need to change is, the destination of delivery option, from "Palestinian territory" to "Israel"! Because Palestinian territory is a small part of The Israel borders. Thank you!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Website is very user friendly

Website is very user friendly. Good prices and love the videos of showcasing orders. Have been debating placing an order for a few weeks, for me, that’s how I know it’s a good website.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I love the way

I love the way, that this seller shows how he packing those products with love. He includes the costumers in his videos.

You have found a new buyer😊

Much love and greetings from Germany.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely

Made all the sales and information really clear. Also really good prices for packs

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Alex

Alex! thank you for a very fast response to my inquiry. you guys have a great customer service!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

About to place my first order with PTC…

About to place my first order with PTC Collectibles and I’m honestly pretty excited. It’s hard to trust sellers nowadays with all the stories about resealed or tampered packs, but I respect that you guys stand on authenticity. Me and my son are just getting back into collecting after our collection was stolen, so this is a big moment for us. Definitely feels good supporting people who keep it real—can’t wait to rip some packs together!”

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

Not a great mystery.

Update June, 2026: PTC collectibles tried to "flag" my review and have it removed, instead of learning and growing from all the 1 star mystery pack reviews 🙁. Received my $1000 mystery pack.It took longer to pack (3 weeks) than to standard ship it to Australia. It was close to the money value but none of what was asked for my sons birthday surprise was in the box. Their socials are full of moments of them packing requests, despite communication back and forth, there was nothing for this birthday surprise. The box was full of leftover Chaos Rising in 3 different forms and low level old Scarlet and Violet sets. Very disappointing, won't be doing it again.

May 29, 2026
Unprompted review
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Reply from Ptccollectibles

Hi Jo,

Thank you for your valuable feedback. I understand your frustration, and I'm sorry to hear that the mystery box did not meet your expectations this time. Your comments about better aligning our products with customer preferences are duly noted.

We're actively working on implementing a comment section on our website for future orders, which will allow us to gather insights on what our customers are looking for. Additionally, I'll take a closer look at our social media and past offerings to ensure we improve on delivering what our community desires.

Customer service is crucial to us, and your input helps us strive for better. I appreciate you taking the time to share your thoughts.

Best,
Alex

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