Terrible shipping I had ordered from Public Rec years ago and they were great. My husband wanted to replace some of the pants he got 5+ years ago so we went to their site and ordered without looking... See more
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Worst Customer service department!!! Went thru Chat and sent emails to get order number so I can send back pants ordered that were the wrong size and yet to receive a response with the order numbe... See more
There is no number to call to speak to a human and the chat has been offline for days now. I sent an email to support and their automated reply email promises that someone will be in touch soon, but... See more
I just think their customer service sucks. I couldn't get a straight answer on why my product didn't ship. I ordered it on Sunday and it's now Thursday and they've just now created a shipping label. I... See more
Company details
Information provided by various external sources
We make intelligent apparel – to simplify life for the better. Through insightful design, we empower everyone to focus on what they are doing. And not what they are wearing.
Contact info
United States
- publicrecapparel.com
1.5
Bad
264 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the fit and more
I love the fit, the high quality of material (even the zippers!) and the soft feel. My go-to now...
May 15, 2020
Unprompted review
Reply from Public Rec
Hi Todd! We thank you for letting us know that you love our gear. I'll definitely share this with the rest of our team. Might you want to try our other gear. We bet you'll love them too! :)
These all day pants are wonderful
These all day pants are wonderful
They look and feel great too. Add a sport shirt and a vest...you will look great going out or on video
With the Pandemic....I am living in these pants every day!!
May 9, 2020
Unprompted review
Reply from Public Rec
Hi Jimmy. Thanks for the feedback! We're really glad you love our ADED Pant as much as we do! Also, we appreciate the solid suggestions. We agree that you will really look great pairing your pants with a sport shirt and vest. Keep rocking those pairs! Thank again!
Public Rec Clothing
I love all my clothing that I have purchased from Public Rec , so comfortable ! The shipping was fantastic!! Highly recommend, thank you for such a great product, Jerry
May 9, 2020
Unprompted review
Reply from Public Rec
Thank you so much for taking the time out to leave us this note! It's awesome to hear that you're having a great experience with our gear. Public Rec strives to make customer satisfaction our top priority and we are committed to our customers. I'll pass the love along to the rest of the Public Rec team. We look forward to serving you again.
Really expensive and poor quality
Really expensive and poor quality. After the second wash and line dry the front zipped pocket hem came away. Was surprised to see that traditional stitching had not been used and garment glue as a cheap alternative. Upon requesting a refund or replacement I was told that I would have to send the faulty joggers back at my own expense. Not good given I live in the UK. Most companies who are organised and professional would supply a return shipping label. Bad customer service for international customers.
May 6, 2020
Unprompted review
Reply from Public Rec
Hi Dave! Thank you for leaving us this review. This would be helpful for us to improve our products and services. We are sorry to hear about the experience you had with us and that our gear didn't meet your expectation. We'll definitely reach out to you about this. We hope that you'd give us a chance to make this right. Again, we really apologize for the inconvenience.
All day every day shorts
Love the shorts I just purchased from Public Rec. They are very comfortable, just like the all day, every day pants. I will be looking to add the navy blue in the near future.
May 5, 2020
Unprompted review
Reply from Public Rec
Hi Mark! It's truly awesome to hear that you're having a wonderful experience wearing your new gear! I'll pass the love along with the rest of the team. Hope you'll try our other stuff! We're confident that you'll love them as well. :)
Great quality
Best pants ever i am from the caribbean and its hot. I feel good in these pants.also great customer service.
May 5, 2020
Unprompted review
Reply from Public Rec
Hi Richard! Thanks for the leaving this nice note. This is appreciated and we are beyond thankful for your continued support on our brand. We hope that you'd come back for more of our gear! Can't wait to serve you again. Stay safe and have a wonderful day!
Most comfortable clothing
Most comfortable clothing I’ve ever owned. Worth every single penny!
May 1, 2020
Unprompted review
Reply from Public Rec
Thank you, Anthony! This means a lot to us. We're very thrilled to know that we were able to hit the mark for you. We look forward to your next orders! :)
go-to brand
Public Rec is an absolutely wonderful company to work with. Their clothing is great and their people are great. It’s my go-to brand!
May 1, 2020
Unprompted review
Reply from Public Rec
This made our day, Stephen. Thank you! We look forward to your next order and to serving you again. :)
Love your mens apparel!
April 30, 2020
Unprompted review
Reply from Public Rec
Hi John! It's awesome to hear that you love our stuff! I'll make sure to pass the love along with the team. Hope you'll try out our other garments. We're pretty confident that you'll love them as well. :)
Hands down merchandise worth every…
Hands down merchandise worth every penny! Have bought several items and exchanged a few along the way...seamless and painless. Garments fit great, wear and wash well...thx Public Rec!
April 30, 2020
Unprompted review
Reply from Public Rec
Hi Dave! Thank you so much for taking the time out to leave us this review! Public Rec strives to make customer satisfaction our top priority and we are committed to our customers. We look forward to serving you again.
Best pants I’ve ever owned!!
These pants are extremely comfortable. They fit great, look great and are bulletproof. Without a doubt the most comfortable and best pants I’ve ever owned! I started with one pair and now I have five! The return experience was also perfect. I had purchased the wrong size and sent them back, immediately got back the correct pair. I’m looking forward to my next purchase!
April 21, 2020
Unprompted review
Reply from Public Rec
Hi Bill! Truly ecstatic to hear we're able to provide a gear that fits your style and comfort! Stoked as well that you have a great experience wearing our gear and for recognizing our processes and responses to our valued customers like you. Feedback like this pushes us forward to provide premium made apparel that is comfortable and stylish enough to focus on what you're doing, not on what you're wearing. Definitely will pass the love along with the rest of the Public Rec team!. Stay safe and healthy always! Looking forward to serving you on your future orders!
Love their clothing
Love their clothing. Fabrics are great. Very comfortable with good fit. Highly recommend them.
April 21, 2020
Unprompted review
Reply from Public Rec
Hello Don! Thank you so much for taking the time out to leave us a review. We are so delighted to hear your awesome review of our gear. Really appreciate it! Again, thank you so much. We hope to serve you again soon. :)
The workday pants are the best pants I ever owned
The workday pants are the best pants I ever owned!! I have 7 pairs and ordering more. Comfortable for work behind a desk as a district manager and still stylish for night life! I would recommend these to anybody! Don’t stop making these pants
Johnny
April 21, 2020
Unprompted review
Reply from Public Rec
Hi Johnny! This is so awesome. Thank you so much for the lovely recommendation! We are so happy to hear you are having a great experience wearing our gear. Don't worry, we will not stop. Thank you for being there for us. See you again soon! :)
Great shorts...
Great shorts, the material and cut make them super comfy.. Highly recommend! Awesome customer service too!
April 21, 2020
Unprompted review
Reply from Public Rec
Hi Jeffrey! What a nice note! Thank you for your trust and support. We are happy to hear that we have met and exceeded your expectation. Hope you'd come back for more! We can't wait! :)
Excellent product
Excellent product ! I’m a golfer and these pant are perfect !
April 21, 2020
Unprompted review
Reply from Public Rec
Hi Howard! We are delighted to hear this feedback of yours. Let me share this with the rest of the Public Rec team. We hope you'll come back and try more of our apparel soon! Thank you!
Order & doing business right
Order, pay, shipped and received all as business should be handled. All things timely and in exactly as represented.
April 15, 2020
Unprompted review
Reply from Public Rec
Hi Kenneth! Thanks for leaving us an astounding review! We are glad that you were impressed with how we handled your order. Hoping for you to grab more of our products soon! Stay safe and healthy! Have a nice day!
Public Rec pants—The Real Deal
Comfortable fit. Quality material. Quick delivery & excellent customer service. Highly recommend these pants
April 15, 2020
Unprompted review
Reply from Public Rec
Hi Ed! We are glad to hear this awesome feedback of yours. This is really appreciated. We always work hard so we can meet or even exceed your expectations and we’re happy to know that we hit the mark for you. Thank you, Ed!
I have 7 public rec items
I have 7 public rec items. The fabrics are unique (very stretchy) and comfortable. They seem to be well made and I like the fit.
April 15, 2020
Unprompted review
Reply from Public Rec
Hi John! Thanks for leaving us this awesome review. We really appreciate your feedback on our apparel. We've worked for years and years so we can provide products that give the highest quality and comfort. We're so happy it worked for you! We can't thank you enough and we're hoping you'd come back for more! Stay safe and healthy during this difficult time. Have a great day!
I just received the workday pants and…
I just received the workday pants and they seem very comfortable. I have a pair of the lululemon and these seem just as comfortable and $30 cheaper.
April 10, 2020
Unprompted review
Reply from Public Rec
Hi Rick! It's awesome to hear that you're having a great experience with our gear. We utilize the highest quality of fabrics, materials, and workmanship. Our pricing, based on the quality, is actually in line with (or lower than) most of our competitors. We hope you'll come back and try more of our apparel soon!
I discovered Public Rec on Facebook
I discovered Public Rec on Facebook. I order 2 pairs of the Workday Pant and loved them. Now have 6 pairs. Work great for wearing to the office and the golf course.
April 10, 2020
Unprompted review
Reply from Public Rec
Hi Neal! Glad to hear that you found us through Facebook. We can't thank you enough for being one of our loyal customers. We also thank you for your continued support and for trusting us. Stay well and have a great day!
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