puffingmaster.com Reviews 353

Very reliable , quick delivery and very helpful with questions

Kathy went above and beyond to ensure I received my item and was satisfied with my order!

These guys are great! My package was very well packaged and the glass was in perfect condition. Their prices are unbeatable compared to other shops and Shipping was also much faster than I expected, I highly recommend shopping here.

Ordered a Ruby twist pro from here to the UK on their 420 sale, saved 60 pound and it only took just over a week to arrive, very good retailer and great communication

I didn't think there would ever be such a great Online store that actually cared about the customer as much as Puffing Master. Zero issues with the absolutely best customer relations! 100% I appreciate this kinda business, truly about satisfaction!

Best pricing, quick customer service and delivery. Best place to buy you favorite glass. 10/10

Amazing customer service! Timely, and very kind with responses. Great products as well. Would definitely recommend!

My experience with puffingmaster.com has been excellent. Fast delivery and answered all my questions about my E-rig. I will definitely purchase from them again.

Purchased to sweden without any issues at all!
Perfect purchase and i will be a returning customer!
Very happy with the customer support and so on :D

This is my first time ordering from them, and everything went pretty well! The main item that I bought was stuck in customs for a bit, but they made it right and sent me some extra accessories to makeup for the shipping delay. That delay wasn't their fault at all, and they made the whole experience much better.

Prices are great, and the customer service is best in class.

Customer Service was very helpful in changing my order. Shipment to the Netherlands went also smoothly. Highly recommend.

Very professional explaining everything any questions that I had.

Got my order within a week. Products worked great. Staff was very friendly as well

So first time buyer and the product looks amazing so will see when item gets here

I ordered the rotating gravity hookah. Had a few issues due to user error upon receipt of the item. Kathy worked with me through every step of the process, even gathering extra information and videos from the supplier for me. Additionally, she sent me replacement parts to solve my problem at no additional cost to myself. The product is excellent, and the customer service is even better. Rest assured, you'll be happy with your product, and if you need it, even happier with the customer service. Thanks Kathy!

Crossing core XL with the joystick is fire!!! Well worth! I picked it up in November of last year and have used it every day since.

The customer service is what gets the 5 stars for sure! Got my items in about 10days. I ordered the Crossing Core XL joystick and love it. I feel like I was wasting oils and waxes for years with my manual rig. It even came with a free 2in1 herb/oil vape pen.
I'm not going to lie I had my doubts but Kathy in customer service walked me through it and even checked in on occasion to let me know the status of my order and to see if I was satisfied with the product.
Dope product, dope customer service ⭐⭐⭐⭐⭐

Ordered a few times from them never had a problem.

Good company good business fast shipping. Amazed at how quickly my unit arrived from china, both times I purchased from them. I’m talking 10 business days or less. I was a little disappointed I couldn’t get a refund for my battery that was deteriorating quicker than it should but I also admit I am a medical patient who smokes almost a gram of high grade hash oil a day and really wear and tear my unit and it still holds up really well. They still made it right and gave me a generous discount on a new base. The Devore I purchased from them and use is the crossing code xl and I absolutely love it and will never go back to puffco or another over priced brand. Amazing product and will be ordering some accessories from you guys soon. Their customer service is bar none some of the best customer service I have ever seen. As long as they continue carrying crossing core products I will be a customer for life.

I had a great experience—the customer service was excellent from start to finish. They were responsive, helpful, and made everything easy. I would definitely recommend them and look forward to shopping with them again.