Foca Reviews 422

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

422 reviews

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Rated 5 out of 5 stars

FANTASTIC

Alba was very professional and solved my problem very quickly

June 12, 2022
Unprompted review
Foca logo

Reply from Foca

Hi, Alessandro! Thanks for your 5-star score and your kind words. Alba was very happy to see your comment here! Have a great day and contact us anytime you need :)

Rated 5 out of 5 stars

Highly recommended

Amazing company with good people and an excellent service.

The interface is very clear and the user experience, amazing.

April 26, 2022
Unprompted review
Foca logo

Reply from Foca

Thanks, Seruk!

Rated 5 out of 5 stars

Great company with a clear objective

Great company with a clear objective, offer you services by paying less. And the customer service is really fast and nice, they solve your problem in the wink of an eye! They changed me to another group straight away.
5/5

April 21, 2022
Unprompted review
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Reply from Foca

Thanks, Alejandro! We're so happy to know that :)

Rated 5 out of 5 stars

highly recommended

The idea is very good and the support team has always helped me when I have had a problem.

I have recommended it to several friends and they have also liked it because they can save money.

January 14, 2022
Unprompted review
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Reply from Foca

Thanks, Jesús! We are happy to know that. If we can help you, please, contact us :)

Rated 5 out of 5 stars

Great service!

Great service and the customer support staff seems to be on top of issues right away.

There was a minor inconvenience with one of the groups I joined, but while searching how to contact a support staff to sort it out, the issue was already solved and I was transferred to another group seamlessly.

January 12, 2022
Unprompted review
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Reply from Foca

Thanks, Ricardo! We are glad it's solved. If you need something, please, contact us :)

Rated 5 out of 5 stars

Good customer service

I am new at Pulpo but until now all are fine, the customer service is excellent and fast.

December 27, 2021
Unprompted review
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Reply from Foca

Thanks, Miklós! For us it's very important to offer a great support :) If you need something, just write us. Happy new year!

Rated 5 out of 5 stars

Great client service

Platform is great idea to share the cost for inscriptions on Netflix, Disney etc.

I had a problem with one of my groups and the problem was resolved in 5 minutes.

Nice and helpful team always ready to help.

I recommend to all my friends for share the cost!

December 20, 2021
Unprompted review
Foca logo

Reply from Foca

Thanks, Marta! We work so hard everyday to improve Pulpo. We are happy to know your opinion. Anything you need, write us. Merry Christmas!

Rated 5 out of 5 stars

Quick response and solution

Very fast response and effective solution, amazingly good support team.

November 25, 2021
Unprompted review
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Reply from Foca

Thanks, Oscar :) We are so happy that you are enjoying Pulpo.

Rated 5 out of 5 stars

Un trato genial

Un trato genial. Tuve un problema con un grupo y me encontré unida a dos grupos para la misma plataforma, y en dos correos ya tengo el dinero en el Wallet. Por las normas de la página no puedo nombrar a quien me atendió, pero estoy súper contenta.
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A great service. I had a problem with a group and found myself in two for the same platform. Two emails later and I have my money back in my Wallet. Due to the page's rules I can't name the person who solved this but I'm very happy.

October 27, 2021
Unprompted review
Foca logo

Reply from Foca

¡Muchas gracias, Andrea! Nos alegra saber que estás contenta con Pulpo. Si necesitas cualquier cosa, avísanos por el chat de la web.

Rated 5 out of 5 stars

Problem with the subscription.

I had a problem with the subscription and they gave me a quick solution. The person who attended me was very nice and friendly.

October 7, 2021
Unprompted review
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Reply from Foca

Thanks, Christian! We are so glad :) If you need something, please contact us.

Rated 5 out of 5 stars

genius work!

I have a problem with my account, they solve really fast, nicely and amazing!. I normally doubt about the chats in the webpage bc normally its an AI. But in Pulpo is a person who answer you (i least i feel like it)

September 1, 2021
Unprompted review
Foca logo

Reply from Foca

¡Thanks, Magdalena! We are so happy you are enjoying Pulpo :) If you need something, we'll help you at the website chat.

Rated 5 out of 5 stars

Good team

Good team, they give you any solution asap.

August 24, 2021
Unprompted review
Foca logo

Reply from Foca

Thanks, Alex! We are so happy to know you are enjoying Pulpo :)

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