Pulsio Reviews 5,235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their effectiveness in recovery and pain management, with many finding them to be a worthwhile investment. The delivery service is consistently highlighted as quick and efficient, with many orders arriving promptly after purchase. Reviewers also appreciate the user-friendly experience, finding the products easy to set up and operate, and the website informative. However, some customers also noted issues with customer service, experiencing difficulties in getting assistance or resolving problems, particularly with faulty products or warranty claims. There were also occasional mentions of products not meeting expectations regarding specific features or compatibility, and some dissatisfaction with the need to purchase additional accessories separately.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Users describe positive interactions with user experience, highlighting the product's quality, ease of use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality of the compression boots and how they were packaged is excellent. Ordered on a Friday afternoon before a bank holiday weekend and product arrived 4 days later (following Tuesday) within the s... See more

Rated 4 out of 5 stars

The knee support is comfortable and does not slip down or bunch up like so many others. It's a superb"soft support" but I would not term it a "brace" as such because it still allows a lot of lateral m... See more

Rated 4 out of 5 stars

Very quick delivery, and had to return the first product as I needed the pro instead which was really easy. The only thing is when I first ordered I got a free product but then had to return it and or... See more

Rated 4 out of 5 stars

Fantastic piece of kit and is really helping. According to my Physio i am getting more of the flexibility back so this is really making a difference for me. Only four stars as to get the Compressor... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Equipment Wholesaler

Written by the company

Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordering was so simple

Ordering was so simple. Product arrived well packaged and quickly.
Absolutely love the power and how quietly the gun is, and being able to order my favourite colours was such a bonus.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Most worthwhile purchase in a while

Quick delivery of a high quality product. Will be using Pulsio again in future. Would recommend.

I ordered the Pulsio compression boots (medium) as I am 5’10 and they fit very well. The boots have a compression and circulation setting (or combined) which I am benefitting from hugely. Having oedema and heavy, tired legs, after 20-30mins use, I feel a big difference.

I also had the Tens machine. It’s compact, easy to use and highly affective for targeting pain relief. Particularly muscle pain.

Both items are great quality and more than worth the price I paid.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I haven't used the new Cryo Ball yet…

I haven't used the new Cryo Ball yet but i'm sure it's going to help me with all my pain management and recovery needs. I have the Tens Pod that has been an absolute game changer. One night I fell asleep in a bad position and I had this awful pain in my neck and had to turn my whole body as the pain was excruciating. and the fact that I had a shift later that day wasn't great. So I used the Tens Pod and it was fantastic I only used level 3 for about 15 or 20 mins and it was immediate the pain subsided and I was able to turn my neck again! The Same with a muscle pain I had In my shoulder! It absolutely works!! Anyone who is still deciding on whether to make a purchase you won't be disappointed. Money well spent in my opinion!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very well made easy to use

Came within a few days, very well made, I have a fractured spine and stenosis, and neuropathy,
Does seem to ease the pain in my legs after a session,
Bought they extra heads, found the sliver metal mushroom shape seems to have the best results,
Heavy but well balanced and easy to carry about,

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, product received within 48 hours of ordering.
Good product description and clear instructions regarding usage.
Beautifully presented.
A pleasure to use and I find I have had to use less analgesia than previously as my aching muscle groups have responded so well to the massage

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

muscle recovery

These were bought for my grandson, he plays American football, a high contact sport, and he tells ne they are great for muscle recovery both before and after a game,

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Hot Stuff

Paid discounted price and the thermal attachment arrived on time. Used the thermal attachment a couple of times and the added heat certainly helps relax the muscles.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Good massage gun

Good massage gun. My experience with others is limited but this feels like a quality machine. It’s fairly heavy with a lot of vibration feedback, I don’t however see this as a bad thing as I use this for trigger point release not relaxation so I spend a maximum of 5 minutes of use at a time but if you want to use this gun for longer than that you will end up with vibration white finger.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Present for my elderly mother!

Ordered the compression trousers and they arrived very quickly. They were a present for my 79-year-old mother, who has experienced leg pain since her hip replacement. She found them easy to use (the visual aid for operation is super useful) and has already reported some improvement in her legs, although it’s still early days.
Also the Tens cordless unit is a portable & an easy tool to target specific areas.
5 stars all round.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a pulsio air for my husband…

I ordered a pulsio air for my husband following knee surgery. He also has Parkinson’s. It has been a great help with his mobility and we have taken it on holiday. The company responded very quickly after I asked if I could take on board our long haul flight. Very helpful.

April 20, 2026
Unprompted review

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