Great smoke quality and variety of products and flavors, especially in tobacco flavors. The device is very easy to use and clean and can last for almost one and a half packs (around 30 cigarettes). I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pulse has value for money products, and a great customer support. They are very helpful and ready to solve any problems. Also, their delivery times are always very good.
Company replied
The company has a fantastic customer support center, they're always helpful, well- informed and kind. The products are amazing, great quality and match my tobacco taste perfectly
Company replied
Device small and slim, easy to use and if you encounter any problems (like I did, thought the device was not working, customer service was very helpful)
Company replied
Company details
About PULZE Greece
Written by the company
Γιατί να διαλέξω το PULZE
Καλώς ήρθατε στο PULZE!
Η συσκευή PULZE και οι ράβδοι καπνού iD είναι σχεδιασμένα από τους δημιουργούς των Davidoff. Έχουν σχεδιαστεί για να προσφέρουν υψηλής ποιότητας εμπειρία θερμαινόμενου καπνού με πλούσια γεύση και λιγότερη μυρωδιά.
Το PULZE και το iD απευθύνονται σε ενήλικους καπνιστές που επιλέγουν να συνεχίζουν να χρησιμοποιούν προϊόντα καπνού.
Το PULZE έχει σχεδιαστεί για να προσφέρει περισσότερη γεύση, μεγαλύτερη απόλαυση και πιο πλούσια εμπειρία θερμαινόμενου καπνού. Συνοδεύεται από υψηλών προδιαγραφών τεχνολογίες και χαρακτηριστικά, όπως:
• Βελτιωμένο Σύστημα Θέρμανσης & Αναβαθμισμένη Τεχνολογία AIRFLOW, για πιο πλούσια γεύση από την πρώτη μέχρι την τελευταία εισπνοή!
• Σχεδιασμός & Αίσθηση Ποιότητας με νέο σώμα Αλουμινίου και κυλιόμενο κάλυμμα
• Ευκολία στον καθαρισμό, με πιο εύκολη πρόσβαση στον θάλαμο θέρμανσης
• Αξιοπιστία στην λειτουργία και με νέα ατσάλινη ράβδο θέρμανσης!
• 25+ συνεχόμενες χρήσεις με 1 φόρτιση προσφέροντας απολάυση χωρίς διαλείμματα
• Διάρκεια χρήσης iD 5', χωρίς μέτρημα εισπνοών
• Ομοιόμορφη εμπειρία από την πρώτη έως την τελευταία εισπνοή
• Όλα σε μια συσκευή
• Πλούσια γεύση, Λιγότερη μυρωδιά!
• 2 Επίπεδα Θέρμανσης, Έντονη & Ήπια λειτουργία
• Κλείδωμα συσκευής
Γνωρίστε την Ομάδα Εξυπηρέτησης PULZE CareΈνας από τους εκπροσώπους της ομάδας PULZE Care είναι έτοιμος να σας βοηθήσει κάθε στιγμή, Δευτέρα - Παρασκευή 09:00 - 21:00 & Σάββατο 09:00 - 19:00, μέσω τηλεφώνου στο 800 100 2001 (από σταθερό χωρίς χρέωση) ή στο 211 10 65005 (από σταθερό ή κινητό με χρέωση που εξαρτάται από τον εκάστοτε πάροχο), email ή Live Chat στο pulze.com
Η PULZE συσκευή έχει εγγύηση για 1 χρόνο. Για να ενεργοποιήσετε την εγγύηση της συσκευής σας χωρίς περιορισμούς πρέπει να ολοκληρώσετε την διαδικασία εγγραφής στο pulze.com
Συσκευή PULZE 3.0 ΑγοράContact info
4.5
Excellent
664 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good job
Nice price, speedy delivery. Box now option would be nice also and a discount for larger quantity, not as a subscription, would give an incentive to buy instead of going to my local kiosk
June 13, 2024
Reply from PULZE Greece
Hi,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your comments and suggestions.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Have a great day,
Sofia,
PULZE Care team
Bad service
Each representative gives you another option and they always put you on hold, as they are not informed!!!!
April 1, 2024
Reply from PULZE Greece
Hello Dr APOSTOLOU,
We regret to learn that your experience with us regarding our customer service was less than satisfactory. Your feedback is important to us, and we take it seriously.
We sincerely apologize for any disappointment caused and would appreciate the opportunity to make things right. To better understand and address the concerns you raised, we have sent you a private message. Kindly share your contact details with us, and we will reach out to discuss the matter further.
Thank you for your patience, and we look forward to the opportunity to assist you.
Best regards,
Matina,
PULZE Care Team
Reply from PULZE Greece
Hi,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Have a great day,
Sofia,
PULZE Care team
Reply from PULZE Greece
Hello,
Thanks so much for taking the time to leave a review.
We are so pleased to hear you're enjoying our iD/iSENZIA sticks! We take a lot of pride in them, and we are happy you're enjoying them too.
There's so many flavours to discover, have you tried them all?
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Katia,
PULZE Care team
everything
June 7, 2024
Reply from PULZE Greece
Hi Danai,
We're so pleased to hear what a great experience you've had with our products and PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Matina,
PULZE Care team
The best e shop
June 7, 2024
Reply from PULZE Greece
Hi,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Tina,
PULZE Care team
the cigarette break down in five days
June 5, 2024
Reply from PULZE Greece
Hello,
Thanks for getting in touch, though we're sorry it's because you're disappointed - we'd like a chance to change that though.
Since you had an issue with your PULZE device, we'd like to call you and talk it through, to see if we can resolve it together. We've sent a direct message, let us know when we should get in touch.
Speak soon,
Afroditi,
PULZE Care team
Great experience
I love the id smoking experience and I find my favourite blend floral pink is the best..The only thing I would Maybe change is a new way of heating the sticks without need to clean them like the iqos.. Except that everything is great ❤️❤️
June 3, 2024
Reply from PULZE Greece
Hi Nikolas,
Thanks so much for taking the time to leave a review! We are so pleased to hear you're enjoying our iD sticks! We take a lot of pride in them, and are happy you're enjoying them too. There's so many flavours to discover, have you tried them all?
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Sofia,
PULZE Care team
Awesome device!It made me quit…
Awesome device!It made me quit conventional smoking.Costumer service was incredible!They replaced my device immediately when a malfunction occurred.Heated tobaccos iD come in a variety of great flavors!
June 3, 2024
Unprompted review
Reply from PULZE Greece
Hi Vicky,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Have a great day,
Sofia,
PULZE Care team
Reply from PULZE Greece
Hello!
We're so pleased to hear you had a good experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday - Sunday, 009:00 - 23:00.
Have a great day,
Nikos,
PULZE Care team
Courier company called me in order to…
Courier company called me in order to drove there and pick up my order. Company is aware of that and constantly in contact with me but i still haven't received my order.
May 13, 2024
Reply from PULZE Greece
Hello Drakoulis,
We're sorry to hear that our delivery partners weren't as quick as they usually are, and we totally understand your frustration here.
Thanks for taking the time to get in touch, we'd love to help more. If you don't mind replying to our direct message we can get in touch and provide more specific assistance.
Let's make this right.
Giorgos,
PULZE Care team
Reply from PULZE Greece
Hi Maria,
We're pleased to hear what a great experience you've had with your online order from our site and its delivery!
We try to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to post a review, we appreciate it.
We remain at your disposal Monday - Sunday, 09:00 - 23:00.
Matina,
PULZE Care team
I like it it's much safe and wonderful
I like Pulze it's helping me quite wonderfully to get rid of cigarettes and my son doesn't complain anymore that i am smelling cigarettes this product is wonderful and much safer.
May 14, 2024
Unprompted review
Reply from PULZE Greece
Hello!
Thanks so much for taking the time to write a review, we really appreciate your kind words.
We're delighted to hear you have such a brilliant experience with PULZE! We take so much pride in our product and it's always wonderful to hear from our customers.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Have a great day!
Effie,
PULZE Care team
Reply from PULZE Greece
Hello,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Have a great day,
Katia,
PULZE Care team
Perfect for quite smoking
With pulze i quit smoking. Isenzia watermelon is my favourite taste. Definitely recommend it to my friends
May 13, 2024
Unprompted review
Reply from PULZE Greece
Hi Anthi,
Thanks so much for taking the time to leave a review - we are so pleased to hear you're enjoying our iSenzia sticks!
We take a lot of pride in them, and we are happy you're enjoying them too. There's so many flavours to discover, have you tried them all?!
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Afroditi,
PULZE Care team
Reply from PULZE Greece
Hello,
Thanks so much for taking the time to leave a review - we are so pleased to hear you're enjoying our iD sticks! We are sorry that you are disappointed by our PULZE device - we would like a chance to change that.
We would like to contact you via e-mail, in order to address the issue further.
At your disposal,
Maria,
PULZE Care team
Excellent experience
Everything was perfect.Good personnel,good response to the delivery dates ,good products,and many discounts for the members.Thank you pulze greece
April 13, 2024
Reply from PULZE Greece
Hello George,
We're so pleased to hear what a great experience you've had with our PULZE Care team and PULZE!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Katia,
PULZE Care team
How to clean properly the device
I had great communication with the agent and he helped me a lot on how to work properly the device
March 7, 2024
Reply from PULZE Greece
Hello,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Katia,
PULZE Care team .
Great experience!
I am very satisfied with your products as well with the company and the very polite and helpful employees.
April 15, 2024
Reply from PULZE Greece
Hello Efthalia,
We're so pleased to hear what a great experience you've had with our PULZE Care team and us products!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Panagiota,
PULZE Care team
Reply from PULZE Greece
Hello,
Thanks so much for taking the time to leave a review. We are so pleased to hear you're enjoying our iD / iSENZIA sticks! We take a lot of pride in them, and are happy you're enjoying them too. Stay tuned for all of PULZE news and surprises.
We 're remaining at your disposal Monday - Sunday, 09:00 - 23:00.
Matina,
PULZE Care team
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