Pupsfamily logo
Visit website

Pupsfamily Reviews 144

•
TrustScore 4 out of 5

4.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Pupsfamily is one big SCAM. You have to give a good review in exchange for a refund. Refund was promised 7th Jan 2025 - but still no refund made. Been waiting over a month. This company should be c... See more

Rated 5 out of 5 stars

Diamond was very helpful,” “Thank you to escalation team I never experienced anything like this before.

Rated 1 out of 5 stars

As far as i experienced there are 2 different scamming companies. One by the name of PupsFamily & other one by the name of Carpulsez. Both shares and send scam email named on some wellknown shipping c... See more

Rated 5 out of 5 stars

Pupsfamily site are honest and great! They're approachable if you have problems. They easily have someone emailed you to handle and they have nice products too. Overall it's a great service! Miss Emil... See more

Contact info

4.1

Great

TrustScore 4 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Pupsfamily site are honest and great

Pupsfamily site are honest and great! They're approachable if you have problems. They easily have someone emailed you to handle and they have nice products too. Overall it's a great service! Miss Emily thank you for helping me out! ❤️

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

PupsFamily is a scam

Pups Family Limassol is a scam. I received an email with an inquiry, as if it were from a Car Club of which I am a member. I responded to the survey (supposing that it was from my Club, Never saw any identification of PupsFamily) and was asked for my credit card to pay for a small item. Then, without me having subscribed to any option, they put me on a gold client and charged me a €45 subscription fee on 18 November. This fee is a monthly fee (for nothing) This amount cannot be used on any purchase..... So I paid 45 € and receive nothing at all. I had to cancel my Credit Card otherwise at dec 2 they will charge more 45 €). Be aware !

November 15, 2024
Unprompted review
Show reviews in all languages. (144 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look