Pure climate solutions Reviews 31

Pure Climate Solutions were recommended to me and I have no hesitation in recommending them to others.
They have a small local hands on team that no only guided me on the options to replace my oil boiler with an air source heat pump, but showed me how the previously exported electricity from my solar panels could be used to heat the hot water at no extra cost.
Having patiently shown me how to get the best from the new system Tim helped me make a successful grant application. Only regret is that I didn't install it earlier.

Great service. There were problems not their fault (unit was damaged when unpacked and we had to wait nearly a week for replacement) but they stuck at it and were flexible around the timings. Issues with commissioning (brand new unit on the market) but again they stuck at it and worked the problems through.
Very responsive with quick replies to emails and calls.
Will definitely use them again if I get the opportunity.

Clearly experts in their field. The Air Source Heat Pump replaced an oil boiler driven system, including the hot water system. The scope of the change was quite wide and their ability to blend into the existing was remarkable. We now have constant hot water. It's too soon to comment on the heating (it's June at time of writing) other than it has been tested and works. The efficiency and cleanliness of the install was incredible.

The guys came on date allocated. Very knowledgeable and within 4 days all set up. We experienced a few issues and so the guys returned (next day) and set us up again. Once again within 24 hours they were back and it was decided that the thermostat was causing the issue as it was not staying paired. We were shown how to work the system and they would get another thermostat (it was mid Saturday) for Monday. Yes they showed up and we cannot be more impressed.

I tried 4 or 5 companies to fit solar panels and interviewed each of them.

Pure Climate Solutions was by far the best. I was not talking to a salesman, but to the actual people who fit the equipment - the horse's mouth, as it were. This gave me both the information and the confidence I needed to make my decision.

I have a tricky roof on my house, but they came up with a solution that works!

Highly recommended!

Pure Climate Solutions carried out the installation of my Heat Pump in a efficient and helpful manner. Their staff are knowable and skilled. They keep me up to date with the progress of the job. They followed up with completing the application for the MID application.

We have recently had an air to water heat pump installed by Pure Climate Solutions at our home in the Kent countryside. Not only was the price very good but the installation service was first class. We were kept well informed at every stage and any questions we had were taken seriously and answers clearly explained.
Phone calls or emails we made were answered very quickly. This is an excellent company, no sales patter just clear courteous explanations and solid work. We thoroughly recommend Pure Climate Solutions.

I had an air to water heat pump fitted by pure climate solutions approximately eight months ago. The work also included new radiators in all the rooms. They were quick, clean and efficient explaining everything as they went along! I would highly recommend them

I had solar panels installed last week. Excellent prompt service and good workmanship. Highly recommend

I had an air to air heatpump installed by Pure Climate Solutions. The guys showed up when they said they would and talked me through the whole process. They were very friendly and polite and did an excellent job. I can't recommend them highly enough.