After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... See more
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Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!
Contact info
Fareham Innovation Centre, Suite 59 & 60, Merlin House, PO139FU, Lee-On-The-Solent, United Kingdom
- 02045254756
- info@purecommunicationgroup.co.uk
- purecommunicationgroup.co.uk
Replied to 33% of negative reviews
Typically replies within 1 week
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i spoke to taylor on the phone last…
i spoke to taylor on the phone last week after he called me up letting me know that my mobiles are due for a review, he was extremely helpful the whole way through and i appreciate the brilliant service! i would 100% recommend this company and there team to anyone who is looking for someone to review there phones. many thanks for all the help

Reply from Pure Communication Group
Taylor helped me get a new traffic…
Taylor helped me get a new traffic would 100% recommend again to anyone looking for a new deal
This company is smashing!!!!!
This company is smashing!!!!!
Taylor helped me find a new tariff just in the right time for my renew
100% recommend

Reply from Pure Communication Group
Taylor was great help
Taylor was a great help on the phone really helped me improve my phone contract would really recommend this company
Spoke one the phone with josh and found…
Spoke one the phone with josh and found that he was very helpful easy to speak with and found me exactly what I was after a brilliant member to your team

Reply from Pure Communication Group
Highly recommend
Had a great experience with PCG.Taylor was very helpful throughout, answering all my many questions and finding a mobile deal to suit. I will definitely be recommending thank you .

Reply from Pure Communication Group
Spoke with Josh from pure communication…
Spoke with Josh from pure communication and he was very helpful with what I was looking for and helped to make it a better and easier process

Reply from Pure Communication Group
Amazing service with Pure
Amazing service with Pure.
I spoke with Taylor and Josh P regarding my business mobiles for my company, I thought I had a really good deal with my phones but Pure came in with a very competitive price and I took the deal!
The service was A* right from start to finish.
Can't thank the staff at pure enough, 100% recommend this company.

Reply from Pure Communication Group
Cold calling a TPS number three times…
Cold calling a TPS number three times in immediate succesion.
If it's that urgent, why not leave a message?

Reply from Pure Communication Group
Totally honest and professional approach
Totally brilliant, honest, and professional approach to sales and service. I reviewed my home/business broadband and mobile with Pure Communication. I was with Virgin for Broadband and TV. I was with EE for four business mobiles. Virgin broadband is supposedly fast in my area - but it's always faulty, and customer service is awful. For EE, we have a complication in one of the mobiles is often abroad and concerns over roaming changes. James, who I dealt with, thoroughly answered my questions and gave detailed answers and costings. I was utterly assured the service would be handled should I move. Ultimately, we didn't switch as EE resolved the roaming issue. I'm still leaving Virgin and would have done it with Pure Communication, but at present they can't resolve broadband with TV. Even when I explained not going to use Pure Communication it was so professionally handled. If I need to review my mobile in the future, I will call them. They are totally professional and stand out in how they act and behave with integrity. Real exception compared to how bad service is in major players.

Reply from Pure Communication Group
Trustworthy Company
Baymarine Services have been using Pure Communications since August 2023. I must say Ben set us up on a fantastic price plan for our Mobile needs, as we use mobile phones around the world so it is important we have good communication at the right price.
Our accounts Manager Ben have been fantastic and always available if we need anything thanks to all at Pure Communication's.

Reply from Pure Communication Group
Happy Business Customer!
Recently got onboard with pure, presales and aftersales service has so far been excellent. the price beat all other providers hands down and James has been helpful and friendly throughout!

Reply from Pure Communication Group
Impeccable
Great company mobile phone deal found and delivered by Lee Flynn - whose service and attention to detail are also absolutely first class

Reply from Pure Communication Group
The service provided by Lee and his…
The service provided by Lee and his organisation -Pure communication was amazing.
Very effective and efficient, highly recommended.
Regards
Ramona

Reply from Pure Communication Group
excellent company!! Recommend to All!!!!!
excellent company!!! any teething issues were dealt with straight away.
From first contact, to onsite implementation James always kept all staff involved informed and provided reassurance that disruption would be minimal (for me other than them being in the building nothing else was affected). Nick was great with adapting the systems to meet our individual needs and implementing all out auto attendant systems, diverts etc.
Would seriously recommend to all.

Reply from Pure Communication Group
Lee flynn has even brilliant with all…
Lee flynn has even brilliant with all my needs, he was very patient with me and whenever iv had a question he's been fab even if it's a daft question

Reply from Pure Communication Group
I must say Rachael was amazing
I must say Rachael was amazing! She really did go over and beyond! Nothing was too much with all the questions I kept asking, she was very patient with me and gave me a cracking deal! Definitely recommend this company and 100% recommend Rachael!

Reply from Pure Communication Group
Fantastic company, highly recommend
Fantastic company who provided our business mobiles. Outstanding service, would highly recommend using this company.
Rachael goes above and beyond to ensure that customers receive a professional and outstanding service at all times.

Reply from Pure Communication Group
Outstanding Service - Outstanding Support - Outstanding Aftercare
Accomplished Care Limited is a very newly formed company - Given that I find the world of IT to be an absolute minefield, I knew I was going to need help in choosing and installing our communication systems- Lee Flynn was amazingly patient with me. He was extremely knowledgeable and able to understand my needs (despite my own understanding being so limited!) Lee listened, answered every question (often more than once) and in fact, went above and beyond. He ensured that everything I needed was provided quickly and that systems were up and running efficiently with a level of support that was second to none. I really cannot commend PCG and especially Lee Flynn enough - I would definitely recommend PCG and will personally continue to use for all my communication needs! Thanks Lee

Reply from Pure Communication Group
Rachael at pure communication always…
Rachael at pure communication always goes above and beyond for myself and my business! Lovely team and great service!

Reply from Pure Communication Group
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