Pure Communication Group Reviews 195

We changed our contract from Vodafone to O2, it was a seamless transfer and everything worked well. In terms of the early redemption transaction, we we paid within hours of receiving our invoice. Would highly recommend.

Been with pure communication for some time now. And I can’t fault their work. Sam gave we a call to see what we could do with renewing my phone contracts. And he was brilliant even help me a save a few £. Amazing quick and easy service and only a phone call away for help.

Sam was very attentive and extremely helpful. Everything was done so quickly and easily.

The phones and service have been fantastic.

Ben was great to deal with, really personable and found me a great deal for our business phones.
The termination fees were paid within 24 hours, which I was really impressed with, as there was no waiting around for the large sum that was payable.
I would highly recommend Ben ad the team at Pure Communication!

I lost my phone in a cab in Spain and was beyond desperate!!! So difficult to speak to phone companies these days. Pure had emailed the company a while back and I’d filed under “in case”. So I called on Wednesday. Spoke to Josh. He sent forms over for an iPhone 16 contract on an amazing value deal. I had notification on Thursday am that phone would be delivered that day!! Totally awesome service from Josh and his colleagues Jenny (I think) and Fahid. Will be our favoured phone supplier in future.

Very please and surprised at deal they got me. I was contacted with a cold call asking about company phones which I have been often and generally give the same answer that I am in contract and I have to say, didn't think they would be able to get me a better deal than I could direct. They were persistent and called when my contract was nearly up and after a couple of years I let them quote. They got me such a better deal. I was on sim only with 3 business and could get all in at £15 plus vat each. They got me all the above plus worldwide for £18 inc vat. They paid my 6 months remaining contract as well. Needless to say I switched. Each time I have had a query, Lee Flynn, my account manager has answered everything and paid our last invoice from 3 same day I sent it over.

I cannot recommend the team at Pure Communications enough. Their support is consistently top-notch, handling queries and sales with efficiency and expertise. Every interaction has been a pleasure, making it clear that they genuinely value their customers. A truly outstanding team to work with!

A massive thank you to Ben, Sacha and the team.
They have been a great support. From the very first call nearly 2 years ago, they have been fantastic. Very responsive with any queries and even better that we get to speak with someone straight away. Pure Communication Group deserve the 5 stars and we are very happy to recommend them to others. Thank you for going above and beyond with the extra handsets!

Our business has used Pure Communications Group for upward of three years now to assist with our mobile phone contracts. The whole team is always responsive, helpful, personable and efficient. They listen to our precise requirements and assist accordingly. We appreciate the high level of personal service and having people at the end of a phone who can help is hugely appreciated. I would highly recommend.

Great customer service. My i-phone and I called David Naylor at 08:30 in the morning and had a replacement the next day.

Friendly, helpful and efficient. Josh Perryman could not have done more to help us with our mobile contract.

Great service from Josh from Pure Communications. Friendly jargon free support. Thank you.

A big thank you to Ben and his team, what a great support network. From the first call three years ago to speaking to Ben today, they have never let me down, any issues are delt with straight away. No hanging on the phone waiting to speak to a human!! Direct contact and personal service is rare these days, Pure Communication Group have it just right.
Happy to recommend to others. Thank you

Josh Perryman has been very helpful with my new phone contract. Happy with the service and after care I have received. Would highly recommend.

Been in contact with josh, sorted me a new contract start to finish. Was very helpful and kept checking in to make sure I was happy. Great service.

I received a call from a private mobile number with this business name, with the caller mentioning my name and business name, saying I was in contact a year ago. Well, I never have been as per my records, and I have requested this business not call me again.
I suspect someone from the business took a chance by searching other business names for a cold calling opportunity. That isn't smart and very deceitful. Wouldn't recommend them at all, this business should be flagged for deceitful cold calling activities. Can't believe the positive reviews on here!

Had a call from Tom Milham today and he was amazing to deal with, absolute pleasure would happily speak to him again.

I received a cold call from Tom Milham and whilst it was unexpected it was a pleasure to speak with him. Very professional and handled the call very well. I typically wouldn't give a cold caller the time of day but glad I did with Tom - Well done Tom and keep up your great work!

Received a great call from Tom today, very professional and informative. thank you for your persistence Tom.

I spoke with two different companies in an effort to upgrade my iPhone. At Pure Communication I had 3 or 4 conversations with Lee and the contrast between his approach and the salesman at the other place was night and day. I'd go from one conversation that was a classic, pushy and over the top pressure sale to dealing with Lee, which was like chatting to a friend who had my best interests at heart. I appreciate Lee has a job to do and sales to make but he conducts himself with a class that you will rarely get to experience in sales these days. Regretfully I made a decision to go with a refurbished phone elsewhere (not with the pushy guy) in order to reduce my costs. I say regretfully because I would have really liked to have given Lee my business but unfortunately needs must. Thanks again Lee for all your efforts.