Pure Communication Group Reviews 195

Pure communication have been very helpful from the moment they got in touch with ourselves and sorted out a really great deal on our phones. When they emailed the contract etc they were simple and straightforward to do and return.

Pure communication have been absolutely superb with both their level of service and the lead time for phones. Lee and his team are always so helpful and efficient with what they do. Highly recommend.

Spoke to Josh on the phone who gave me great customer service. Listened to my needs and explained the different options available. Would highly recommend

Taylor from Pure Communication Group was amazing! I had 8 months left on my contract and thought I’d be stuck paying a higher rate, but Taylor went above and beyond to help me get out early and find a much better deal. Really pleased with the service and support

Decided to take on a business mobile contract, these guys sourced me a great deal, and was so quick and easy to get up and running, very friendly, professional service.
Thank you.

Excellent service for new business customer!
I’d been looking for a new business phone contract for a while, then I come across Lee and Pure online, I was a bit hesitant at first but after speaking to Lee several times on the phone/on email I felt so at ease with it all, not only did Lee spend a lot of time recommending different tariffs, he also took the time to to find me the right handset. One thing that really impressed me was the monthly cost, it was much better value than what the networks offered direct and to top it off Pure then covered my 5 month early termination fee from my existing provider (was literally paid into my account within an hour or so) very happy customer!!!

By chance a phone call from Taylor at PCG became the perfect solution I required. My phone is my life in self employment and after years of unsatisfactory service and reception I needed a change. Taylor gave me excellent advice on changing contracts and saw through all very smooth procedure of changing over. All the way through Taylor understood what I wanted and needed and at times when I was a tad grumpy with him, he guided through. Apologies Taylor but thanks PCG. Very pleased with the service you have given me.

Lee flynn looked after me well and may me feel confident to switch to business tariff

I had a phone call with Sacha today about a query on my account, I was thoroughly pleased with how she dealt with it. Very informative and ever so friendly.

After continuously paying so much for our mobile packages, I was so pleased to come across pure communication! Amazing experience from start to finish.

Lee was so helpful in finding us the best package! Thanks again! (Aqua Platinum)

Been working with Lee Flynn for a while now and every time I send an email or call to add extra sims/phones he’s always there to help me. He gives me a new quote/price within a matter of minutes , nothing is ever to much trouble for him and the rest of the customer service team are just as reliable.

Big thank you to Josh Perryman for arranging my new plan
He made sure I was happy with every detail of my plan & also found the perfect phone for me too! Will definitely be recommending to others
Thank you again!

Wow just wow, all I can say is what a bloke Mr Lee Flynn is!! He has gone above and beyond to source me a amazing deal for my company, he’s like a breath of fresh air, always communicating with me when there’s updates and always helping out no matter how small the situation and creating a great bond, All round great service!!

Taylor at pure communication group has been fantastic. They made switching network from three to Vodafone quick and stress free, solving the signal issue I had been experiencing. Clear communication, great support and everything was handled smoothly - highly recommend!

Excellent customer service from the Pure Communication team! Special mention to Sam who promptly addressed all my questions, concerns, and queries from initial enquiry to delivery (and beyond!) via WhatsApp, email, text, or call. I am very impressed at the high level of care we received from Sam and his colleagues especially as we are a small company and our order was quite modest. Well done Pure Communications! I would have no hesitation in using your services again.

My new business contracts with 02 were organised very efficiently by Sam who was a pleasure to deal with. He advised me and kept me up to date via WhatsApp and phone calls all the way through the procedure and managed to get me a good deal. Highly recommended.

Not for small businesses. Lots of hidden contractual elements with this company. They might be ok for the larger businesses but for a small new company, I felt miss led and tricked into signing an extra long contract. Not recommended

Lee Flynn was an exceptionally helpful sales person who went above and beyond our expectations. He delivered a business option that was most welcome and it will be fantastic to have the company expertise and assistance going forward. A very satisfied customer!
Katrina Tremmel

Just transferred our company mobile contracts to Pure Communications from another business provider, have been dealing directly with Sam who has been absolutely brilliant. He kept us informed throughout the process, couldn't do enough for us and gave us a great price. He definitely deserves the 5*'s.

The whole process from Sam and Pure Communication has been seamless, can’t say the same about the company we have just left.

Sam – Once again thank you

Sam was brilliant at explaining exactly what the options were and helping secure the best deal possible. There were no wait times and made to feel like they had your best interests in mind rather than just another sale.