After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... See more
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Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!
Contact info
Fareham Innovation Centre, Suite 59 & 60, Merlin House, PO139FU, Lee-On-The-Solent, United Kingdom
- 02045254756
- info@purecommunicationgroup.co.uk
- purecommunicationgroup.co.uk
Replied to 33% of negative reviews
Typically replies within 1 week
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fantastic service from Jen
fantastic service from Jen! couldn't be more helpful and quick with her responses! Recommend Pure Communication group 10/10 service.
Sam deans
Sam deans, really helped me out, very professional service no hassle, would highly recommend!
technical issues with data resolved
had some technical issues with data, spoke with Megan who was exceptionally helpful and knowledgeable
got the problem sorted
well done
Excellent service from Lee
I had a great experience with Pure Communication Group, thanks to Lee’s outstanding customer service. Lee was clear, helpful, and went above and beyond to make sure everything was handled smoothly and effortlessly. I truly appreciate the professionalism and support. Highly recommend!
Changing phone provider
I've just moved providers and went with pure Communication Group Ltd.. They were great from the very start.. The change over to the different network was straight forward and if i had any issues they would be there to guide me through the process.. I dealt with Josh varndell who was amazing from start to finish.. It's always a daunting experience changing over but with pure Communication Group it was great. 😊
Excellent easy and smooth transition…
Excellent easy and smooth transition with brilliant customer services direct on hand without necessitating being on hold to call centres
Amazing service!
Amazing! Very pleased with the service. Josh helped us through with our new sim plans. Very responsive, offered clear information and was very patient with us every time we needed him. 5 out of 5! We will definitely recommend. Thank you
Poor change-over management now cut off!
Renewed phone contract and changed provider from EE to Vodafone.
After providing PAC codes, received new handsets in the post OK, but have now been cut off from EE without having new SIM.
Terrible management from Pure Communication Group to go ahead with this before checking we had the new SIM cards.
Now 24hrs since being cut off, without new SIM or E-SIM, and no-one answering from Pure Communication Group.
Not happy.
Was thinking of wanting a new phone
Was thinking of wanting a new phone, they were able to upgrade me with a new phone through great communication and being able to assist and answer any questions I had whenever I reached out!
Experience with Pure communication has…been fabulous
Experience with Pure communication has been great. 5 out of 5! Highly responsive, special mention to Sam Dean who has been so helpful with any queries, really fits my business! I hated spending ages on the phone to the big suppliers, Pure communication have saved me that stress and time out of my day. Highly recommend!
Thanks to Sam Dean.
Thanks to Sam Deans for sorting our new business contacts. Excellent communication and a great deal. Top man
I was dealing with Sam deans and…
I was dealing with Sam deans for mobile phones and everything went very smooth from start to finish Thanks Sam
Excellent service from Pure Communication Group
Excellent service from Lee, he sorted out all the paperwork with ease. All sorted.
Our designated account manager
Our designated account manager, Sam Deans, demonstrated exceptional thoroughness, We received a great phone deal and the process was quick and simple.
Sam made everything so simple
Sam made everything so simple! From transferring our numbers over to finding us a better package. The whole process was smooth.
Well done Sam Deans
Emma- Brightsmile
Josh made the transfer very simple and…
Josh made the transfer very simple and saved us some money in the process. As always, Pure Comms do a great job.
I have just moved my phone contracts to…
I have just moved my phone contracts to Pure Communications.
The whole process has been so easy open and honest the way Sam Deans has managed the whole process is a testament to his professionalism.
Great customer service!
Was looking to upgrade my phone, spoke to Josh who was extremely helpful with finding me a really good deal. He made the process quick & easy with no problems at all. Highly recommend pure communication group.
Straightforward service provided by Sam…
Straightforward service provided by Sam Deans of PCG. Answered all questions and queries. No pushy sales tactics. So all round good service.
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