After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam Deans was amazing from start to finish. He understands the requirements of a business. He offers guidance on the best deals but never pushy. Communication is quick and efficient. No need to folliw... See more
Just transferred our company mobile contracts to Pure Communications from another business provider, have been dealing directly with Sam who has been absolutely brilliant. He kept us informed thr... See more
I used a search engine to find best business phone contract, and an independent site recommended Pure Communication, who 8 had never heard of. After clicking on the link and adding a few details, I... See more
Company details
Written by the company
Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!
Contact info
Fareham Innovation Centre, Suite 59 & 60, Merlin House, PO139FU, Lee-On-The-Solent, United Kingdom
- 02045254756
- info@purecommunicationgroup.co.uk
- purecommunicationgroup.co.uk
4.6
Excellent
195 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
After googling this company, Lee Flynn got in touch to give me the best deal for my business. Always on hand at ther end of a line- I was kept fully informed of my order's progress. Would recommend this company
November 16, 2022
Unprompted review
Reply from Pure Communication Group
Hi Maria,
Thank you very much for your kind words. I will be sure to pass this onto Lee and the team.
Have a great Christmas & A Happy New Year.
The PCG Team.
Professional and helpful. Highly recommend.
Ben has been enormously helpful and efficient. He was in touch very quickly after my initial query. Made sure he was all of the details of what we needed. Responded with a variety of quotes and a recommendation in no time at all. And then helped us get up and running, always making himself available when we had queries. Very happy with the service and happy to recommend.
November 3, 2022
Unprompted review
Reply from Pure Communication Group
Hi Chris,
Very kind words and we are very grateful for your feedback. Anything you need, please give Ben or one of the team a call.
Thank you.
The PCG team
All the team are very helpful and they…
All the team are very helpful and they deal with any issues/requests quickly.
Very easy and smooth transition.
Professionally handled.
October 27, 2022
Unprompted review
Reply from Pure Communication Group
Hi Nigel & Mary,
Thank you so much for your feedback & glad we could get you guys all set up and running.
If you need anything at all, please contact your account manager, Ben.
All the best,
The PCG team
Lee & Fahad have been brilliant
Lee & Fahad have been brilliant, they've given us clear quick communications the whole way through and given great customer care. Everything went through smoothly & got us a great deal. Im also confident if anything goes wrong they'll sort it out
October 3, 2022
Unprompted review
Reply from Pure Communication Group
Hi Oscar
Thank you for your feedback. As always, it is greatly appreciated from us all.
Please do not hesitate to get in touch with Lee or one of the team should you need anything.
Thanks,
The PCG team
I couldn't recommend Fahad Ijaz at Pure…
I couldn't recommend Fahad Ijaz at Pure Communications more. He's been very consultative, very helpful and hasn't once tried to 'sell' me anything.
Brilliant customer service and a trust worth company.
September 23, 2022
Unprompted review
Reply from Pure Communication Group
Hi Rory,
Thank you for your feedback. As always, it is greatly appreciated from us all.
Please do not hesitate to get in touch with Fahad or one of the team should you need anything.
Thanks,
The PCG team
Ben has been fantastic and helpful at…
Ben has been fantastic and helpful at every stage of starting our contracts, dispatching phones and sims and getting us up and running. would highly recommend pure communications.
September 21, 2022
Unprompted review
Great service
Great service received From Lee and his team!
made the switching progress so easy and stress free.
Excellent service
July 26, 2022
Unprompted review
Reply from Pure Communication Group
Hi Anjulli,
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
We received a great service along with…
We received a great service along with a great deal! We would definitely recommend.
July 25, 2022
Unprompted review
Reply from Pure Communication Group
Thank you for the feedback!It's great to hear.
Best regards,
The PCG Team
great company to work with
great company to work with, really helpful and made the whole transition to the new network really smooth, woudl definately recommend to anyone
July 21, 2022
Unprompted review
Reply from Pure Communication Group
Hi Mateusz,
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Top class company
We were having real problems with signal from our provider so contacted Pure Communication and Lee Flynn not only got us out of our contract but put us with a different provider with much better coverage but also saved us a small fortune. He made the whole process very easy and his communication with us went far beyond what was expected. Great job guys and girls keep up the good work
July 20, 2022
Unprompted review
Reply from Pure Communication Group
Hi Jason,
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Mobile phone & Laptop contracts
Mobile phone & Laptop contracts confuse me at the best of times, Lee and his team were first class in all aspects of our changing provider. Pure's competitors could learn a lot from these guys.
July 20, 2022
Unprompted review
Reply from Pure Communication Group
Hi Martyn,
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Great service
Great service. Had me switch service provider. I now pay less and have more benefits overseas. Thank you Lee
July 19, 2022
Unprompted review
Reply from Pure Communication Group
Hi Marc,
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
A really positive experience
I really did my homework and spoke with a number of providers before opting to use Pure Communication Group for our business
I have had a really positive experience. PCG offered great value for money , and just as important kept me informed at every stage.
Account Manager Lee has been great - his response time to emails is outstanding - he comes back to me almost immediately any queries land in his inbox
CA
July 19, 2022
Unprompted review
Reply from Pure Communication Group
Hi Caroline,
Thank you for the feedback, it's great to hear. Will pass on the message to Lee.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Excellent set up service
Excellent set up service from Lee and the Team and very good mobile phone deal for the business.
July 19, 2022
Unprompted review
Reply from Pure Communication Group
Hi Donna,
Thank you for the feedback, it's great to hear we will let Lee know.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Great personal service from Ben and the…
Great personal service from Ben and the team. First class communications.
June 16, 2022
Unprompted review
Reply from Pure Communication Group
Hi Terry,
Thank you for the feedback, it's great to hear we will Ben know.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Excellent Customer Service
Excellent Customer Service, with professionalism, and knowledge. Would definitely recommend Pure Communications.
May 3, 2022
Unprompted review
Reply from Pure Communication Group
Hi Tina
Thank you for the feedback, it's great to hear.
If you do need anything before your quarterly review, please contact one of the team or your account manager directly.
Best regards,
The PCG Team
Friendly, Helpful and Provided a Fantastic Service
Fahad has made the process seamless and easy from start to finish. He explained everything from the start, managed to find us a fantastic deal and supported us all of the way through. Would definitely recommend. 5 Star Service
April 13, 2022
Unprompted review
Reply from Pure Communication Group
Hi Jolene,
Thank you for the lovely feedback. It's great to hear this and I will be sure to let Fahad know.
If you do need anything before your quarterly review, please contact one of the team or Fahad directly.
Best regards,
The PCG Team
Great service
Great service, the switchover has been achieved with no delays or knock on effect to the business. I would highly recommend Pure.
March 24, 2022
Unprompted review
Reply from Pure Communication Group
Hi Simon,
Thank you for your great feedback. I will pass this onto the team!
If you need anything, please do not hesitate to contact your account manager, Ben or one of the PCG team directly on 0204 5254756.
All the best,
The PCG Team
Thanks Ben & The Team!
Great company to do business with! The whole process was seamless and Ben has been great.
March 22, 2022
Unprompted review
Reply from Pure Communication Group
Hi James,
Thank you for your great feedback. If you need anything, please do not hesitate to contact your account manager, Ben on 0204 5254756 or via our Whatsapp service.
All the best,
The PCG Team
TOP SERVICES.
TOP SERVICES.
BEN CARTER AND DAVID NAYLOR TOOK A LOT OF CARE OF US.
THANK YOU
March 18, 2022
Unprompted review
Reply from Pure Communication Group
Hi Claudio,
We are glad to hear such positive feedback. I will be sure to pass this onto Ben and Dave. If you need anything else, Ben is your account manager. Please do not hesitate to contact him or one of the PCG team on 0204 5254756.
Thanks
The PCG Team
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