Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... See more
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By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... See more
I believe Pure Diesel is a quality company. With knowledgeable people. My first experience was not so great, but I still want to give PDP another shot. I placed an order 4/3/26, was told by rep. that... See more
Company replied
Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in t... See more
Company details
Written by the company
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Written by the company
Contact info
2600 S Galvin Avenue, 54449, Marshfield, United States
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4.6
Excellent
6K reviews
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Great people to work with
Great people to work with. Was very helpful with my questions. Will be returning.
December 22, 2023
Great tech support and prompt shipping.
December 15, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ordered 9 items total
Ordered 9 items total. The coolant reservoir was out of stock and I got a call about it. Pure diesel again called me and said they found one and it's on the way. They also informed me and kept me in the loop on two other items, then bam, they're at my door step. Courtney kicked ass
November 29, 2023
Reply from Pure Diesel Power
That is so wonderful to hear! We will be sure to let her you about your kind words! We pride ourselves on giving the best customer service possible! Thank you!
Great parts
December 4, 2023
Reply from Pure Diesel Power
Thank you very much for the feedback! Glad you are happy with your purchase!
Reply from Pure Diesel Power
Thank you! We are also very happy to hear your International shipment made it to you in a timely manner!
Great to deal with
Great to deal with. An item we needed that was out of stock, they took the time to call me and helped me get a compatable part to replace it. Stayed in touch all the way through.
November 14, 2023
Reply from Pure Diesel Power
We take great pride and keeping our customers informed! Very happy to have assisted you with what you needed! Thank you!
highly recommend
I’ve ordered parts from pure diesel power multiple times and have built two separate versions of my truck with parts threw them. They are very knowledgeable and are happy to answer questions and help. They have the best selection of parts and very friendly staff.
November 16, 2023
Reply from Pure Diesel Power
Thank you for your kind words! Looking forward to assisting you for years to come with any project you may have!
Products came quickly and it came with…
Products came quickly and it came with stickers!
November 9, 2023
Reply from Pure Diesel Power
Great to hear! Because who doesnt love awesome free stickers!
Love this company they will continue to…
Love this company they will continue to maintain and upgrade my diesel trucks. PERIOD.
November 6, 2023
Reply from Pure Diesel Power
Thank you for the trust, and support with us! We look forward to assisting you with all of your needs!
the order I received was wrong horn
the order I received was wrong horn, but i can make it work because I'm tired of sitting on the side of the road i didn't get the proper gaskets for what i did receive, I order was for a 2017 Ram 5500 C&C but what i got at least was for a 6.7 but an earlier version. contacted support their slow as usual.
November 1, 2023
Reply from Pure Diesel Power
Hi Joel, I'm sorry you're having issues with fitment, however, the intake horn you purchased is not designed for fitment on a 5500 Cab & Chassis truck. We have it listed as fitting 2007.5-2018 2500 & 3500 Dodges only. Additionally, as listed in the description, it does not fit with the stock boost tube. We are currently waiting for an email response back from you at this time, since yesterday afternoon. We're more than happy to help, please get in touch with us, we may need to do an exchange. Thank you.
These guys are great
These guys are great. Good price quick ship!! My turbo kit was missing an oring and they sent one out asap.
November 1, 2023
Reply from Pure Diesel Power
Thank you! We always make sure to take care of things like this in as fast as possible!
Would recommend!
Sent my order in a timely manner, the parts arrived packed very securely. When a problem with getting one of the parts on my order became an issue with their supplier they were very accommodating and got a comparable part sent to me very quickly. Customer service representative was always very polite and helpful.
October 30, 2023
Reply from Pure Diesel Power
Hi Frank, I apologize for the delay in shipping the head gasket set in your order. Unfortunately, we are at the mercy of our supplier, Mahle. We didn't intend to hold up your order, however, we were given dates on when to expect our shipment and we relayed those dates to you, and now they keep pushing those dates back. Normally, they are pretty accurate, but not in this instance. We do understand it is frustrating to wait on parts for a repair, but we did our best to keep you updated on the status and apologize for any inconvenience this may have caused.
Very helpful when I called
Very helpful when I called about product availability and they let me know what products they had in stock also giving advice on products that fit my needs. Awesome products and fast shipping also fantastic customer service
October 18, 2023
Reply from Pure Diesel Power
Thank you for the wonderful feedback! We Look forward to assisting you in the future!
Good service
The receptionists are helpful and make sure what I'm ordering is in stock
October 10, 2023
Reply from Pure Diesel Power
We always try to make sure everything is available so we can provide the most accurate information! Thank you for your business!
Reply from Pure Diesel Power
Thank you very much!
Great communication great products…
Great communication great products awesome shipping time overall great company
October 4, 2023
Reply from Pure Diesel Power
We appricate the postive feedback! Thank you!
Fast shipping excellent product
September 28, 2023
Received my order fast!
October 3, 2023
Reply from Pure Diesel Power
very happy to hear! We appreciate your business!
Great service and very fast
September 29, 2023
Reply from Pure Diesel Power
We do try to provide the best and most efficent service possible! Thank you!
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