Used Purflo to supply our homes water filters & associated fittings, for many a year! Never had any difficulties with any order! Always been delivered swiftly and well packaged. Found their support is... See more
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As ever, Pureflo products are great value for money, totally reliable, and very effective. The effectiveness of the Fibredyne insert - for scale reduction, in particular - is remarkable. We live in a... See more
Company replied
Recently had a disaster with my property.A friend suggested Pureflo. I contacted them and they come out within the hour.A young and helpful man set out to work and I have to say was really helpful in... See more
I have used this company for many years and have always found them efficient and helpful. My latest order, for ongoing service needs was delayed, but before the due delivery date I was informed of the... See more
Company details
- Water Purification Company
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Free delivery, 30 Day Money-back Guarantee.
Contact info
Unit 1A Alpha Delta House, Rash's Green , NR19 1JG , Dereham, United States
- 0800160160
- sales@pureflo.co.uk
- pureflo.co.uk
Fast delivery but one item was missing
Fast delivery but one item was missing. I emailed to advise, got a reply shortly after and the item arrived the following day. Sometimes things go wrong, it’s how a company deals with it that matters. They acted quickly and resolved the issue so can’t ask for more
Impressed
I am very impressed with this company, I ordered my goods Sunday, and it was with me by the Tuesday of the same week.
The equipment I ordered are perfect for my needs.
Excellent service promp delivery
Excellent item and a very good price
Excellent item and a very good price. Great customer service. Will definitely be ordering from this site again in the future
Always consistently good service
Always consistently good service. Helpful staff and prompt dispatch - that's all we need from any company.
Easy to order what I required
Easy to order what I required. Delivered in about a week. I hoped to have it sooner but, it is what it is.
Excellent service as always.
Always so quick with deliveries
Always so quick with deliveries. Ordering & paying is very simple.
I've used their products for over 10 years. Excellent.
I wasn’t sure what to buy as bought a…
I wasn’t sure what to buy as bought a house with the tap already here. I sent a photo of the reminder card I’d received for the previous owners and your customer services were able to tell me which refill to buy. Ordered and received in days.
Received my order very quickly
Received my order very quickly. Website a little confusing
Prompt response and quick delivery…
Prompt response and quick delivery tracked would highly recommend
Helpful person on the website gave good…
Helpful person on the website gave good advice for ordering the filters.
The filters arrived the following day and fitted perfectly.
Thank you.

Reply from Pureflo
Good Standard
As described ,well packed, easy to use, missing the rubber ring that used to be included in the kit.

Reply from Pureflo

Reply from Pureflo
Good product
Good product. Timely delivery. Easy install.
Would be nice to talk to a real person for advice but that is the way the world is going. (impersonal)

Reply from Pureflo
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