I really appreciate the quality of the gym, the clean environment, and the well-equipped facilities. Overall, it’s a great place to work out. However, today was my first training session, and as a beg... See more
Company replied
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I really appreciate the quality of the gym, the clean environment, and the well-equipped facilities. Overall, it’s a great place to work out. However, today was my first training session, and as a beg... See more
Company replied
I've been a member for about 8 years now. The gym is generally well-equipped. However, in the past year, it has gone from being nice and clean to downright gross. The center is pretty awful. Equipment... See more
Company replied
I have been a member for over a half year with Pure Gym. In September 2025 I told the staff at Pure Gym Esbjerg several times that I would like to pause the membership. As response I onl... See more
Company replied
Puregym more or less has everything you need It also looks really modern and has inviting atmosphere and it’s more so easily accessible in many places so it’s great. I don’t have much to complain abou... See more
Company replied
Written by the company
Denmark
Replied to 99% of negative reviews
Typically replies within 24 hours
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Heat Yoga med super professionel og nærværende instruktør.
Mange yoga-hold på holdplanen.

Reply from PureGym Danmark
This gym is too expensive for what it has to offer. The platform recently has rebranded, but it still seems like it's very much out of date in their tech (the app, website). On top, the gym equipment is lacking in my area (Vestamager) for paying 350dkk a month. Had to cancel.

Reply from PureGym Danmark
Another scam company making it deliberately imporssible to stop a subscription. Their employee told us that the subscription is successfully cancelled back in March, yet bills still keep coming. We even had to cancel Betallingservice ourselves yet they're still harassing us.
Update: Their "contact" email doesn't work - emails are returning with an error.
Update 2: They’ve contacted us and claiming that we didn’t cancel subscription and they’re demanding more payments. Their underpaid employee screwed up and they’re unwilling to admit it. Pathetic company.

Reply from PureGym Danmark
God stemning og gode hold
Pure Gym stålen i Herlev

Reply from PureGym Danmark
Meget motiverende center at komme i. God atmosfære og høj standard på service. Der er god energi i lokalerne, hvilket er ekstra motiverende i ens egen træning. :)

Reply from PureGym Danmark
Det er et godt rent og trygt center til morgen træning.

Reply from PureGym Danmark
Dirty, bad maintained. Occupied equipment, leftovers of watermelon next to entrance on the floor. I canceled my membership. Not recommended at all.

Reply from PureGym Danmark
Hello everyone. My name is Yuliia and I do not recommend Pure Gym to those who do not speak Danish well. My review is about the PureGym on the Søborg Hovedgade 27.
During my membership, I have not received any invoices at all, neither to my email nor text message and no one has called me. When I asked a question at the reception, I was told: “You are fine and everything is paid” (during 3 months), and when I decided to come to the class in a couple of weeks after, my entry card was no longer valid. The girl at the reception desk could not explain to me clearly my further actions and called for help. The guy (her colleague) said that I could call the phone number on the PureGym website and he would also enter information about my situation into the system and they would call me. No one contacted me after that.
Long story short, instead of paying for 3 months, I paid for 7 or even more monthes. The best solution is to pay, otherwise your case will be taken to court.

Reply from PureGym Danmark
Simone is the best class instructor for Functional Training, I tried. Always great training and vibe!

Reply from PureGym Danmark
Good Gym also with new machines and floors

Reply from PureGym Danmark
You see how much they steal and cheat, I'm very sorry that this happens in the sports environment and it's a shame in Denmark, which is a legal country, this pure game center doesn't answer you, they don't have a direct phone line, every day there are different people at the reception of the Center and they say different things and say that this is the system... and the system is also cheating. They make mistakes themselves, but they don't accept the mistake, so I say that this is fraud, and this fraud should be stopped, and if they are telling the truth, they should leave a phone number instead of leaving it in public chat. I am attaching the letter I sent to them so that you can see how they deal with a 68-year-old person who wants to exercise actively. Is this correct? Or is it fraud and theft?.........My letter to Pure gum :
Hello, there was a serious problem with my new membership in the fitness center. I hope you will solve the problem. My membership expired at the end of April. And I applied for a new membership from Tagensvej on May 1st that I was not member. Later I realized that there were some mistakes. First of all, you have written on your website that those who are not members can use a 30% discount, that means new members, have to pay 195 kroner per month.
1. I said that I only use only Tagensvej.
2. I had requested to be a member for only one month and your colleague at the fitness center said yes, you can, but later I found out that I was charged 261 kroner for this month, and today when I contacted the fitness center, they said that you have to pay 87 kroner,
But the account I said that you should give me this amount of 66 kroner and what have you done, then they said that you have become a Plus member, and I said no, I only asked for this center and you should give me the 30% discount, your colleague who is He made a mistake,He told me on Wednesday last week that I will send an email to the central office to give you a 30% discount because it is your right. I am honestly confused by this service and why do you take so much time for your customers?
Take care and return my money. In short, I want to exercise only at the fitness center near my home.
3. I will also use the 30% discount. If you can, I will be a member until the end of June, then cancel it.
Best regards

Reply from PureGym Danmark
I go to glostrup center and most of the time there is problem. Sometimes bathroom, sometimes hairdryer and tools in the center

Reply from PureGym Danmark
Lot's of nice people.🙃
And place it self is very good.
Tumbs up.👍

Reply from PureGym Danmark
It always feels amazing as soon as I go into the gym hall. It makes me happy seeing that the elderly are always present in the gym, taking care of their health.

Reply from PureGym Danmark
The Kildeskovshallen centre is a really friendly gym with good equipment and not often that busy. I never need to hang around and wait for machines.

Reply from PureGym Danmark

Reply from PureGym Danmark
Very good gym with the necessary conditions to train. Good environment and all the materials needed.

Reply from PureGym Danmark
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