We were kept up to date with progress every step of the way and buyers are fully vetted & committed to buy. The team follow up with both sides to ensure things run smoothly with steady progress. We wo... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Working with a global network of over 34,000 property investors, Pure Investor are one of the UK's leading property investment consultancies, specialising in the sale of tenanted buy-to-let investment properties throughout the UK. We specialise in selling tenanted buy-to-let properties, HMO properties and off-plan developments in destinations including Manchester, Leeds, London, Liverpool, Sheffield, Glasgow and Birmingham amongst others. We can assist if you're a novice investor looking to purchase for the very first time or a seasoned investor looking to sell your property portfolio. Our team are highly experienced and very customer-orientated. We don't 'hard sell' and genuinely believe in long-term, mutually beneficial working relationships. If you're considering buying or selling a tenanted buy-to-let property, why not give us a call today to speak with our consultancy team. We look forward to speaking with you!
The Lightwell, 61-63 Brown Street, Manchester, M2 2JG, Manchester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris, Mark and Katie are fantastic. I have purchases multiple units and just made a sale at a good price. They know the market inside out, they are great to deal with. Above and beyond. I will be back for more units!
Great service! I do appreciate help and support from the PURE INVESTOR staff especially Katie to push the deal close eventually.
The only terrible part is the seller's solicitor, hard to believe took me 7 months to complete my first property in the UK.

Reply from Pure Investor
Excellent service n they are truly top notch agents. Special thanks to Katie who has demonstrated the highest quality of customer service n swift response to cater client’s needs. Thanks again for a job well done
Katie and team have been incredibly helpful and responsive in all enquiries throughout the entire process from beginning to completion. Katie constantly kept us informed throughout everything, and no question was too silly. Fully recommend
Chris, Katie and their team were really helpful and professional. Everything went in the smoothest way possible. I strongly recommend their service
I have been dealing with Chris and he gives honest and helpful advice. Always prompt with his replies. It has been a pleasure talking to Chris always !

Reply from Pure Investor
Your staff are very professional and helpful. I am glad to have appointed Pure Investor as my sale agent.
I here especially thanks to Katie who frequently update me the status and help to follow up with the buyer for the completion.

Reply from Pure Investor
We had a fantastic experience with this company. Right from the start Chris Murgatroyd provided us with all the necessary information . He was extremely pleasant , always willing to help and very patient with the umpteen questions that I had , providing answers whenever possible and looking for answers if he did not have one ready . Subsequently Katie Thompson took over. Katie's enthusiasm is infectious. Always willing to help , liaising with different individuals , she kept us informed regularly, and on a daily basis , in fact more than once everyday , towards the latter stages and even responding to emails as early as 6:30 am. Thanks to their efforts , it made the whole process seem very simple . Absolutely no hesitation in recommending Pure Investor team . Continue the good work ..

Reply from Pure Investor
We faced a rather unusually complex situation with our property sale, yet I would say the team earned full marks for consistent supportive service, proactive and clear communication, always lending right advise all the way to the finishing line.
Highly recommended professional team!
Thank you

Reply from Pure Investor
If its people that make a company what it is, Chris Murgatroyd and Katie Thompson are doing a fantastic job in making Pure Investor a reliable, trustworthy and honest business to deal with. They have been very helpful with my investment queries and I hope to have a continued relationship with Pure Investor for investments in the future. I would highly recommend this company after having a very pleasant experience.

Reply from Pure Investor
Quick response, accurate information and perfect solutions

Reply from Pure Investor
I contacted Chris at Pure Investor regarding a property, unfortunately this property was unavailable, he introduced me to a new development sent me over all the information, brochure, even copies of the floor plans and arranged a viewing for me within the day, he then answered all my queries that week as I bombarded him with questions even answering his phone after 6pm when he was driving home. He always came back asap and let me know when he was going to be unavailable. The service I have received has been fantastic and because of Chris I have purchased a property on this development. I would recommend anybody to deal with this company.

Reply from Pure Investor
Pure investor, a true honest business providing excellent opportunities if your looking to invest into property. They provide good advice and there is absolutely no pressure to buy or and they don't constantly chase you, like you get from other firms. I would highly recommend Chris Murgatroyd, and Katie Thompson. Both go over and above to help with any question or advice you need.

Reply from Pure Investor
I am so impressed with the service I received from Pure Investor. Staff, Chris and Katie, were absolutely brilliant. As a first-time buyer from overseas, I could not have been more luckier to find them. I bought a student flat for my daughter (which I will then let out when she finishes her course) and the process was very smooth, efficient and fast as well. They helped me every step of the way and made me feel supported, comfortable and secure and I felt I could trust them to do everything they could to make this happen and they did. I will definitely recommend them to my friends, especially my overseas friends, who need to trust from afar. Everything can go ahead without presence, as they took on the responsibility to deliver what I was buying. They had a lovely, friendly personal touch too. I am so, so grateful and appreciative to Pure Investor and will be buying from them in the future.

Reply from Pure Investor
Stephen and the team are great. From day one, we were provided with detailed responses to our inquiries. When they were not sure, they were clear about it and promised to get back to us quickly, which they always did. This helped maintain the trust and confidence. Overall, dealing with Pure Investor was an excellent experience. Regards, Hasan.

Reply from Pure Investor
Top class service received from Katie and Chris from Pure Investor. Kept me informed on progress with regular updates and catch ups. Definitely recommend the firm for investments.
Appreciate the professional approach Chris and Katie. Thanks a lot for your support in helping me to complete on my investment!
Rom

Reply from Pure Investor
We had a great experience dealing with Pure invest, the sale was quick and the team prompt and professional. Many thanks

Reply from Pure Investor
I would like to say that it's been an absolute pleasure and fantastic experience provided by both Chris and Katie who provided excellent professional advice and were always able to answer any questions that arose from me as a new investor.
I would not hesitate to use them again and have already recommended them to my friends also interested with buy to let properties in UK, many thanks and much appreciated Chris and Katie

Reply from Pure Investor
Katie and Chris were more than excellent. They were very professional, kept me updates constantly, answered all my questions and went the extra mile to help when i needed their help.
I can not thank them enough for all their kind help and support.

Reply from Pure Investor
Highly recommended. I have had the best experience imaginable working with Pure Investor.
The property was introduced to me by Chris, who was knowledgeable, patient and generally very helpful.
Throughout the buying process, which took WAY too long, through no fault of Pure Investor, I was supported by Katie, who was amazingly responsive and was always on top of everything.
I worked with many companies during this transaction, and none was nearly as professional or pleasant as the team at Pure Investor.
Honestly, I could not recommend them enough.
And both Katie and Chris deserve a raise. They're invaluable assets for Pure Investor!

Reply from Pure Investor
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.