Pure Sports Medicine Reviews 

436
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service - can never get a hold of the Canary Wharf receptionist to make an appointment or ask a question. They are not welcoming in the clinic. None of the exercises my therapist has given me... See more

Rated 5 out of 5 stars

I went to Pure Sports medicine to see Aisling- women’s health. The experience has been empowering and the results made a big difference within a couple of weeks. Aisling gave me very manageable exerci... See more

Company replied

Rated 5 out of 5 stars

5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a trauma... See more

Company replied

Rated 1 out of 5 stars

I’d just had a procedure on my back and booked physio to keep recovery on track. The clinic cancelled multiple sessions on the day—I didn’t complain and asked for another therapist: “fully booke... See more

Company replied

Company details

  1. Physical Therapy Clinic

Information provided by various external sources

We are an expert team of sports medicine and musculoskeletal specialists, dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.


Contact info

3.3

Average

TrustScore 3.5 out of 5

436 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

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3.3

All reviews

(436)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Very effective treatment plan

Having suffered pain due to disc degeneration in my neck, Pure Sports Med put a bespoke treatment and exercise plan together for me.
Having not made much progress with other treatment plans before contacting Pure Sports, their knowledge, expertise and genuine interest in my specific case put me on the right track for recovery. I cant recommend them highly enough.

May 4, 2022
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Reply from Pure Sports Medicine

Hi Michael, thank you so much for taking the time to leave such a wonderful review. We are so pleased that your experience has been a positive one and that you've found the treatment plan to be successful. Our goal is simply to get you feeling better and living the active life you both want and deserve. We hope that you can continue to enjoy the benefits of the treatment for a long time to come. Thanks again.

Rated 5 out of 5 stars

Excellent service, knowledge and treatment

I have been seen by several practitioners at Pure Sports Medicine over many years now and I have immense trust in them to get me back training and racing when I have presented them with various different sports injuries that I have had. They are always extremely professional but also really friendly and their knowledge is superb. I always get answers and great treatment to get me back on track.
Mike Burdon has been my life saver for races on quite a few occasions now when I've overcooked something. A really lovely person but a consummate professional who is great at what he does. I would not go anywhere else and would highly recommend the whole team. Excellent service and knowledge.

April 26, 2022
Unprompted review
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Reply from Pure Sports Medicine

Hi Linda, thank you for taking the time to leave us such a wonderful review. We are so glad to have supported and helped you achieve your goals over the years and to know your experiences have been so positive is music to our ears. Thank you for mentioning Mike specifically, he is a true expert at what he does and we'll be sure to pass on your lovely comments. Thanks again.

Rated 5 out of 5 stars

Really happy I found this clinic

Really happy I found this clinic! Jordan is a brilliant physiotherapist and I’ve already seen a marked difference in just a few sessions. He took the time to identify the issue and was very diligent in explaining it to me as well as the exercises that will help me get better. He’s clearly passionate about his work. The receptionist team is also great. Highly recommend!

April 22, 2022
Unprompted review
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Reply from Pure Sports Medicine

Hi Lamia, thank you for taking the time to leave such a wonderful review for Jordan and the Reception team at our Canary Wharf clinic. We're pleased that your experience has been a positive one and that you are already seeing the benefits of your treatment. We hope it only continues to improve!

Rated 1 out of 5 stars

Chris Whittle

I was told by Chris that the buck would stop with him. I was also told that he would get me back on football pitch. I was then later told that they could do nothing more for me. This is absolutely destroyed my mental health.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars rating

great reception
smart clean clinic
ian Griffiths gets his own 5 star rating.
took the time to explain and the options,
all with good energy and humour
kevin

April 8, 2022
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Reply from Pure Sports Medicine

Hi Kevin, thank you for taking the time to leave a review for us - and for highlighting Ian specifically. We're glad to have been able to support you, and that you felt your experience was a positive one.

Rated 5 out of 5 stars

Incredible staff- therapists &…

Incredible staff- therapists & reception.
Always helpful & friendly. I cannot say thank you enough for how my treatment has gone & my recovery! Amazing, thanks team!

April 8, 2022
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Reply from Pure Sports Medicine

Thank you for taking the time to leave such a great review for us, Jinnie. We're pleased that you felt well cared for by both our clinicians and reception staff, and that you found your treatment to have been so successful.

Rated 5 out of 5 stars

I can’t fault my experience at Pure…

I can’t fault my experience at Pure Sports Medicine with Dr. James Noake. I had been experiencing pain for 8 months and despite visits to physiotherapists and surgeons, I saw no improvement and had no diagnosis. I saw Dr. Noake at Pure who within just two short clinic sessions was very able to diagnose the source of my pain.

He showed incredible knowledge about my injury and really took the time to go above and beyond, making sure all of my concerns were addressed and that I understood all possible treatment options. He is clearly extremely good at what he does and I would recommend him to anyone.

April 8, 2022
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Reply from Pure Sports Medicine

Hi Nadja, thank you for taking the time to leave such a wonderful review for James at our Bank clinic. We are so pleased to have been able to support you, and help you find the right diagnosis, as this is key in getting started on the right treatment path. We appreciate your kind words and hope that your following treatment goes as well as possible.

Rated 5 out of 5 stars

Pure médecine is top class !

Pure médecine is top class !! I had a lot of issues with my neck and Jordan provided the necessary support and exercises to help ease my pain and deal with the issue.
After one month, the pain completely dissapeared.

April 7, 2022
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Reply from Pure Sports Medicine

Hi Ibrahim, thank you for the great review for Jordan at our Canary Wharf clinic. We are glad to have been able to support you with Physiotherapy treatment, and that you are relieved of your neck pain one month on.

Rated 5 out of 5 stars

Great service and advice and good…

Great service and advice and good outcome on knee pain. Always prompt and friendly. Highly recommend

April 7, 2022
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Reply from Pure Sports Medicine

Thank you for the 5 star review, Kevin! We're very glad to have been able to help with your knee pain, and we hope you continue to enjoy your day-to-day activities, pain free.

Rated 5 out of 5 stars

Best place for sports rehab, can only recommend

I've been with Pure Sports after different injuries and the entire rehab process has been great each time. I couldn't recommend them more. My physiotherapist Andrew Goodall has been amazing and has always given me the support I needed. Physically of course, but also mentally whenever I hit a rough patch during the injury/surgery recovery. His expertise has helped me a lot and the really friendly and encouraging atmosphere is a huge factor to get back on your feet quickly and safely. It's also a place that is focussed on high-performance sports and they'll help you get to where YOU want to be and to achieve your individual goals, not just the average.
The whole team is superb and very helpful - and they all work together very effectively if further advice or help is needed. I wouldn't go anywhere else.

April 4, 2022
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Reply from Pure Sports Medicine

Hi Lea, thank you so much for you wonderful review for Andrew and the Canary Wharf team. We are so pleased to have been able to support you both physically and mentally through your rehabilitation journey, and that you felt it was catered specifically for your needs and goals. We hope there are no future issues, but we are of course always here if you need us.

Rated 5 out of 5 stars

Dr James Noake

I flew from Dublin, Ireland to the PSM clinic in London for a consultation with Dr James Noake as I was informed he was the "Gold Standard" of advanced sports medicine.

My physio believed I had a somewhat rare issue which Dr Noake could treat using advanced techniques which were not available in Ireland.

This was indeed the case, after a thorough examination Dr Noake treated me there and then (recognising the expense, both time and money for me to return to the clinic for treatment at a later date). I really appreciated this gesture and efficiency.

I am delighted to say, I believe the treatment was successful and I no longer have pain in my shin which was previously diagnosed as shinsplints/compartment syndrome but in-fact superficial peroneal nerve entrapment and for that I am grateful.

March 28, 2022
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Reply from Pure Sports Medicine

Hi Aisling, thank you for your wonderful review for James at our Bank Clinic. We are so pleased that your pain has gone and you were able to receive the correct diagnosis in order to solve this issue for you. We consider ourselves very lucky to have James as part of the team so thanks again for your kind words.

Rated 5 out of 5 stars

Health, Happiness & Peace of Mind

Health, happiness & peace of mind are incredibly important in our lives. Those three words instantly spring to mind when I think of Pure Sports Medicine & the care of the wonderful Dr Mike Burdon. I had never experienced knee pain before in my life, it was awful & the worry was overwhelming. I hobbled into Dr Mike's clinic a concerned & confused patient but i walked out with my head held high safe in the knowledge that recovery was achievable & it was . As well as the next level health care I love being in the company of Dr Mike, he's a gentleman & I really enjoy our conversations about not only my healthcare but about life, sport & music. Top man Dr Mike Burdon & the brilliant Pure Sports Medicine, thank you for being here, best wishes Craig McNeil

March 28, 2022
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Reply from Pure Sports Medicine

Hi Craig, thank you for your incredibly kind words about Pure Sports Medicine overall and more specifically your treatment and care from Dr Mike Burdon at our Kensington clinic. We value health, happiness and peace of mind in very much the same way so to know those are the words you think of when you think of us is a wonderful compliment indeed. Thank you again, and we are so glad to have been able to support you during your recovery from knee pain.

Rated 5 out of 5 stars

Superb, Multi-disciplinary Team for Complex Issues

I have been under the care of Dr. James Noake - a Consultant in Sports and Exercise Medicine, whom has a special interest in groin / hip and other complex cases.

Dr. Noake has supported me on a complex multi-faceted groin injury, comprising adductor, pubic and inguinal related groin pain. James has been brilliant, and I'm extremely grateful for his help. His willingness to challenge others, take a broad but objective view, act quickly, and provide continuous support throughout the process are without doubt what got me through this, particularly given I faced some other health-related challenges during the journey.

Without his advice and connections in various disciplines I'm not sure where I would be - particularly after other consultants at other clinics closed the door in my face and dismissed my issue.

Dr. Noake is a real credit to Pure, and I'm thankful to my physio for recommending him in the first place.

I've been impressed with the whole multi-d service offering at Pure - I have used Sports and Exercise Medicine, Rheumatology and Physiotherapy services. My impressions are they are a big enough outfit to cover all the bases/disciplines, but small enough to have a personal approach to patient care.

I'm more than happy to make the commute up from Portsmouth to London to visit their clinics - the service makes it worth it.

March 22, 2022
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Reply from Pure Sports Medicine

Hi Richard, thank you so much for your glowing review of our services and specifically, Dr Noake. We couldn't agree more - he is a real asset to our team!

We're very glad to have been able to help and support you through your journey, and the fact that you felt in the best hands is music to our ears.

Your comments and feedback are very appreciated, so thank you once again.

Rated 5 out of 5 stars

5 Star Experience working with Jack…

5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a traumatic shoulder injury, and then furthermore helped me to increase my strength, mobility, and flexibility in my back. I don't know where I would be without him. Highly recommend. He's a top notch Physio through and through!

March 17, 2022
Unprompted review
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Reply from Pure Sports Medicine

Hi Joe, thank you so much for leaving such a glowing review for us and specifically Jack at our Moorgate clinic. We are pleased that you feel so well supported by Jack and that the treatment you have received has been successful and helped you both recover from your shoulder injury and get stronger!

Rated 5 out of 5 stars

Jordan was excellent in providing the…

Jordan was excellent in providing the best rehab for my torn quad muscle suffered while playing football. He provided a great plan and an accurate date for return to action. He was helpful throughout and provided expert advice on how I would be able to recover as quickly as possible. I would highly recommend Jordan for the best results.

March 14, 2022
Rated 5 out of 5 stars

Incredibly helpful and professional…

Incredibly helpful and professional team. Ian is a wizard with his orthotic insoles!

March 9, 2022
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Reply from Pure Sports Medicine

Hi Alex, thank you for taking the time to leave a review for us. We're pleased that you found the experience helpful and professional, and that the orthotics are working well!

Rated 5 out of 5 stars

Sam Wilde

Thanks to Sam, I have made a better than expected recovery from an elbow and achilles injury. He has helped restore the maximum movement and strength that I could have hoped for. Sessions are focused yet fun and he is a pleasure to work with. Highly recommended.

March 6, 2022
Unprompted review
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Reply from Pure Sports Medicine

Hi Harpal, thank you for taking the time to leave a great review for Sam at our Kensington clinic! We are so pleased to have been able to support you through your recovery, and to hear that the results have exceeded your expectations. We hope you continue to enjoy the benefits!

Rated 5 out of 5 stars

I’m delighted to write a review for PSM…

I’m delighted to write a review for PSM and Erin in particular, who has been skilful, knowledgeable, caring and completely committed to helping me return from a back injury. Not only that, she’s helped identify and improve a chronic weakness, that should make me more resilient against future injuries.

100% recommended

William

March 5, 2022
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Reply from Pure Sports Medicine

Hi Mr Winstone, thank you for the wonderful review! We're so pleased that you've had such a positive experience with Erin at our Moorgate clinic, and that you're feeling more resilient as a result of the treatment.

Rated 5 out of 5 stars

Shoulder Injury

Worked with Jack on a shoulder injury for 2 months.

March 4, 2022
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Reply from Pure Sports Medicine

Thanks for the 5 star review Sara! We hope you are seeing the benefits of the last 2 months of treatment.

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