Pure Theatre Reviews 475

Top product quality.
Arrived in Australia 6 days after order placed.

We are really surprise with Pure Theater products, the service and quality are Amazing, We receive a wonderfull Lift as we were looking, a master piece, great finished, very silent and easy to install, easy to integrate with Home theatre automation, delivery was very quick overseas, excellente product as described, we are very happy and would buy again, Thanks pure theater!!

I initially contacted Pure Theatre as a result of a referral by another dealer, as I was on the lookout for a new 4K Blu-ray Player. I am so glad I contacted them!! Chris is exceptionally knowledgeable and will afford whatever time is needed, so that the customer fully understands what they are buying and why. I went in to collect my new player and Chris spent time with me in their demo room, showing their JVC 4K projectors and custom built screens. Again, I was given a wealth of information and made the decision to buy a JVC N9 Projector and a custom made motorised 2.8M screen from them. Chris's partner Mick carried out the installation into my new build Lodge in Shrewsbury, with superb expertise and finesse. Again, nothing was too much trouble for Mick and his skilful team and like Chris, shares the same level of enthusiasm and perfection. I am truly delighted by the products and the support given by Chris and Mick at Pure Theatre and I have no hesitation in recommending them to anybody thinking of setting up a Home Cinema.

Excellent service, helped over the phone to re program my screen and remote! Screen has been the best investment we ever made for the kids play room!!

Fast delivery and fair and competitive pricing and a first class product range. Exactly what we wanted. We will definitely use Pure Theatre again.

I travelled a 150 miles to visit Pure Theatre and I wasn't disappointed. Chris their MD was very helpful and gave a full demonstration of the projector I was interested in (which other suppliers couldn't). He gave some sound advise taking in consideration what and where I was using it even looking up suitable input switching to go with my sound system and dvd players. If you need any advice and service on home cinema this is the place to go.

I was introduced at the Ideal Home Exhibition in 2016. Visited their showroom in 2017 and bought a Projector with lift, automatic screen and AVR with speakers. I love it. Not being ten-savvy and having been told I could contact for advice, I have done so over the past 3 years and received a standard of service above any other.

The Pure Theatre products are exceptional, with the online ordering very easy and the delivery incredibly fast. Unfortunately, I did have an issue with my order, in that I was sent an incorrect item. However, the Pure Theatre quickly acknowledged the mistake and sent out the new item ASAP, with the correct item arriving quicker than the original package.

After several poor in-store experiences I reached out for Pure Theatre for advice on my home cinema project. PT listened to my requirements, constraints and my overall objective. They sought to understand my needs suggested a solution that works perfectly.

I wanted 'hidden kitchen TV' rather than a full on 'Odeon Cinema Living Room'. They provided me with the small CR25 lift and gave a recommendation for a small 1080dp Epson projector that was not from PT.

I felt like PT were interest in giving me what I wanted and not just in taking my cash. This kind of honest, open and professional advice is hard to come by. Highly recommended. I am thrilled with me 'Hidden Kitchen TV / Home Cinema!

Purchased the monitor audio cs180-t2 delivery was faster would highly recommend and will be using again

Absolutely great company and would definitely use again. I had to clarify the specification and how to set up the system on a few occasions, the support and advice offered by Chris was priceless.

As always with the guys at Pure Theatre, you can guarantee that they will always try and sort any issues over the phone and are happy to commit the time doing so, but equally important will do whats needed to resolve any issue that cant be done verbally, they recently went over and above the call of duty for us on an issue and I'm pleased to say that it was sorted speedily . Great company and customer service. Wholeheartedly recommend them, from a great range of products, expertise, and from an execellent support perspective. Keep up the good work !
Richard King
Director
RJK Security and Multiroom Ltd.

You can trust them I am in US I bought from them because they had great price

Easy to install and also easy to use it. Do recommend!

I was experiencing a few issues with our in ceiling projector screen randomly going up. Chris took me through the steps to get it sorted and removing the source of IR interference. you can tell Chris is passionate about their products and solutions. this was my first support interaction with Pure Theatre but having purchased the products last year and having a similarly good experience (where they spent over an hour on the phone with me talking through the options and the best combined solution to go for) I could tell this is a great company with solid in-house built products and a good handle on 3rd party products to combine them with to build the best solution.

Ordered from the US. Prices were great and delivery was prompt and problem free.

Great service and advice from Chris who went above and beyond on the phone to go through everything I was looking for and give me the pros and the cons, even if it meant that I might not make a purchase.

I did make a purchase and Chris made sure I got my projector in super quick time to be able to watch Harry Potter on the big screen at the weekend! Very happy with the service.

Superb customer service. Ordered custom made rack shelves. One of them turned out to be a bit too tight in tolerances. It was replaced no question asked.

highly recommended seller. very fast delivery, knowledgable staff. all in all a very pleasant experience. if the product will last for a while i am totally happy. thank you