Puretree Cork Reviews 207

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more

Rated 2 out of 5 stars

The samples we received were nice so I went ahead and ordered 2 different products. On arrival 5 out of 35 of the first product were missing and 29 out of 37 of the second product were obviously d... See more

Rated 5 out of 5 stars

We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more

Rated 5 out of 5 stars

Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more

Company details

  1. Interior Designer

Written by the company

Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely product

Lovely product and beautiful colour.
I only regretted the amount of plastic packaging and bubble wrap which were really not required as the fabric arrived in a box already and was not fragile, hence the 4 stars

July 6, 2021
Rated 1 out of 5 stars

This is the second time I have ordered…

This is the second time I have ordered from pure tree and the second time I’ve received damaged goods.
The first time the company were excellent in sorting the problem, this time it has been the polar opposite. I’ve been in touch three times to get things rectified, had to put off fitter twice and still no resolution. I’m now posting this review given the very poor service second time around.
Two deliveries and two damaged products is not a great experience, the customer service in this exchange has been really poor, promised goods would be replaced and still nothing. Not a happy customer. Will have to put fitter off for third time, again at short notice due to non delivery of promised replacements.
Would not use this company again unfortunately

April 28, 2021
Rated 5 out of 5 stars

The tiles are great and were a decent…

The tiles are great and were a decent price.

If I had written this in the first few hours, it would have had a star knocked off for recommending cork-a-bond!

I ran out of it half way through and got another brand. That ended up in the bin and I reordered cork-a-bond again.

Its a bit tricky/ stressful to work with at first but it is actually great at the end of the day.

There should be some videos on the website or YouTube on how to use it and how to lay the flooring - but once you figure it out I think its best option.

The tiles look great when they are fitted

April 17, 2021
Rated 4 out of 5 stars

Malta champagne dekwall

Product is fabulous, wasn't too happy about expensive delivery charge but understand why they had to delivery in this way. Also wasn't happy that delivery drivers left pallet and packaging on the drive

March 17, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look