Puretree Cork Reviews 207

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more

Rated 2 out of 5 stars

The samples we received were nice so I went ahead and ordered 2 different products. On arrival 5 out of 35 of the first product were missing and 29 out of 37 of the second product were obviously d... See more

Rated 5 out of 5 stars

We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more

Rated 5 out of 5 stars

Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more

Company details

  1. Interior Designer

Written by the company

Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

207 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Puretree = Pure Joy

Puretree has been a pure joy to deal with. They have been incredibly helpful, and prompt, with all requests and orders. The products I ordered are high quality and I will be definitely ordering from them again and again and again.

March 4, 2021
Rated 4 out of 5 stars

Good products & service, beware delivery cost

Prompt service and we love the products we bought from Puretree. Because I missed an item off my original order I had to phone and ask if the missing item could be sent on the same delivery: again quick and courteous response.
The only reason for dropping one ⭐️- and I accept this may not be reasonable - is the high cost of delivery. I mentioned this ‘drawback’ when I spoke to them. I was told that this was due to the need to palletise all deliveries (and that they lose money on every one, even at a £60 cost). Obviously neither of us wanted the hassle of damaged goods in delivery. My problem is that mine was a very small project so the delivery made a very big difference to my costs. I guess my point is that I might not have even considered this product (for a small bathroom) had I been aware at the outset of the cost of delivery.

February 11, 2021
Rated 4 out of 5 stars

Expensive shipping.

Can't fault either the company or the product. They responded well, delivery was prompt and the product looks great now it's down. My only criticism would be the cost of shipping. We only needed 3 packs of floating cork but delivery seems to be £60 however much or little you order. Makes a small job like ours quite expensive.

January 20, 2021
Rated 5 out of 5 stars

Puretree gave thoughtful and…

Puretree gave thoughtful and comprehensive advice about installation of cork in small bathrooms over wonky floorboards. The delivery was prompt and we can't wait to instal it and get the feel of it under our feet.

December 20, 2020
Rated 5 out of 5 stars

Good website

Good website - found what I needed quickly. Easy to order & pay and super quick delivery.
Definitely will be using Pure Tree again.

December 14, 2020
Rated 5 out of 5 stars

Brilliant service and quality product

Really helpful advice on the phone (suggested a very similar product which was in stock immediately), and they arranged delivery on a date to suit at my request. Several free samples made choosing easy. Couldn’t ask for better service - especially in the middle of the national lockdown - and the product (Wicanders Essence) is beautiful quality. Now all I need to do is fit it...!

December 10, 2020
Rated 5 out of 5 stars

High quality cork shower mat

I had been looking for a thick and robust cork shower mat for some time;this one is unusual in that it is 19 mm thick-all the others on offer from other retailers are 15 mm thick or less and quite flimsy.Including carriage this one is not cheap but to find a high quality product like this is worth paying for.Service was swift and the item was sent next day courier.

November 29, 2020

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