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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the natural ingredients and the product's ability to keep them full. Many find the taste pleasant, especially when mixed with other ingredients, and value the product for its nutritional benefits and natural composition. The convenience of quick delivery and the ease of managing subscriptions are also frequently mentioned positives. However, some people were dissatisfied with the product's taste and texture, describing it as gritty or bland, and noting a bitter aftertaste. A few customers also reported issues with customer service, including unaddressed queries, lost packages, and a lack of support. There were also concerns about the consistency of flavors, with some reviewers feeling that different varieties tasted too similar or did not match their descriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many customers appreciate the natural ingredients,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers appreciate the natural ingredients and the health... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express frustration, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them. The Cherry Bakewell & Mixed Frui... See more

Company replied

Rated 3 out of 5 stars

I bought their selection pack of 14 sachets and they are tasteless and a vile gritty texture. I tried a bit with yogurt and it was horrible. I mixed a bit with fruit and juice and it was no better a... See more

Company replied

Rated 3 out of 5 stars

I really wanted to love this product because it has a lot going for it. The gritty texture is actually a positive for me and adds to the wholefood feel. However, the flavour doesn’t quite align and th... See more

Rated 4 out of 5 stars

I ordered thw variety starter pack, admittedly a little bit priceyer than Id like. I had banana today which tasted as expected, like its ingredients. I like that its made locally to me and out of actu... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love Purition

I've tried many meal replacement shakes and never really enjoyed any of them. Puriton however I love. I use oatmilk and a large spoon of peanut butter. The Almond, Vanilla and Macadamia, Coffee and Walnut are my favourites.

November 15, 2020
Unprompted review
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Reply from Purition

Hello Iain, thanks so much for taking the time to leave us a review - I'm so pleased to hear how much you're enjoying Purition! Love that Almond is part of your top three flavours - it was one of the very first flavours we launched with 7 or 8 years ago, and is now made with delicious roasted almonds, it's a great nutty flavour! Thanks again, we really appreciate the 5 stars! Best wishes, Phillipa

Rated 5 out of 5 stars

Love it!

My husband and I have been using Purition for lunch for the last 3 months and we love it.
We’ve tried different flavours and have found that for us the fruit flavours are the best mixed with a handful of frozen berries and half a banana.
It’s quick, convenient, takes away that “what shall I eat for lunch” debate and fits in perfectly with our low carb plan.... not to mention giving the much needed fibre which can be easily lost with a keto type diet. We love the fact that it’s packed full of nutritious “real” foods.
The website is easy to navigate, with easy to find nutritional information and our orders have always arrived the next day. The flavour may take a a bit of getting used to as it’s not sweet, but that’s something that we’ve come to like, and very much enjoy the taste of our shakes.
I’m genuinely shocked at the poor reviews on here and think the trial packs are a great way of giving them a go

November 8, 2020
Unprompted review
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Reply from Purition

Hello Crissy, thanks so much for your wonderful review - we really appreciate it - and the 5 stars, wow thank you! So pleased to hear how you and your husband are enjoying and incorporating Purition into your low-carb/ keto lifestyles. Agreed! It sure helps with the lunch making decision - especially now when a lot of us are working from home, often under pressure to prepare 3 healthy meals a day. Thanks again for your review and taking the time to write - it's lovely for us to read your comments - they certainly keep us getting up in the morning and continuing to do what we do! But also, your comments can be very helpful to those who are new to Purition. Thanks and best wishes, Phillipa

Rated 2 out of 5 stars

I bought this direct from the Purition…

I bought this direct from the Purition website, but cannot see how to leave a review there.
The shakes I have tried all taste like seed- I can’t taste any flouring at all that corresponds with the flavour the packet suggests, which is so disappointing. The texture is really thin when mixed (I use almond milk & crushed ice) the seed settles at the bottom which makes it really dissatisfying to drink, if I’m honest I wasn’t expecting so many seeds to be still present in the drink- I was hoping for a smoother texture powder.

I find also this only keeps me full for 2-3 hours where as other protein powders/ meal replacement drinks keep me full for 5-7 hours.

They are not value for money, I bought a selection of Purition shakes on recommendation as they are low carb and I’m following a low carb and low sugar diet, but they don’t keep me full during a work shift so I’ve had to buy additional (different brand) shakes for work days.

I would not recommend this product, it may work well in your diet if you’re not using as a meal replacement & if you are going to add fruit etc. to add flavour.

November 4, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Kat Lah,
I'm sorry to read how disappointed you are with Purition.
Purition is made and textured with seeds and nuts. Our flavours are very natural by comparison (we really don't want to stuff it full of flavourings as it's a good for you first product) also because 80% of the ingredients are seeds and nuts - I'm sorry if you didn't like this.
Blending Purition for a good 20 seconds does make the ingredients much smoother and the shake thicker, but the real food ingredients don't dissolve, it's not a shakeable protein powder/ meal replacement.
I'm sorry it hasn't met your expectations or needs, but sincerely, thank you for giving it a try.
I'd like to help further, please drop me an email: hello@purition.co.uk
Kind regards, Phillipa

Rated 3 out of 5 stars

Not something you look forward to..

Not something you look forward to...

I wouldn't describe it as vile, or disgusting... but its definitely not something that you would sort of want in your mouth... if you get me? I blended it with almond milk and have tried Chocolate Orange, Pistachio, Almond, and Vanilla and to be perfectly honest... if i was blindfolded, i wouldn't be able to tell them apart. Price wise they are okay... But when you add the milk on top and maybe half a banana in each one to sweeten it up a little, it adds up a fair bit and then in comparison to the other ones that you can just mix with water it doesn't seem worth while, so for that reason i wont be buying any of the bigger bags. It's not awful, and i'm glad i tried it but not really one for me as its a bit bitter and the textures too.. bitty for my liking.

September 8, 2020
Unprompted review
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Reply from Purition

Hi Georgia, thank you for taking the time to write - I'm sorry to read that you've not really enjoyed Purition. If there's anything we can do to help you out with the texture - a different serving suggestion could help? Please let me know, I'm happy to send you some ideas - if you ever decided that you wanted to come back to us again. I will ensure your feedback reaches the rest of the team. Best wishes, Phillipa

Rated 5 out of 5 stars

Really impressed!

Really impressed!

Switched to Purition after I found a few other shakes I tried were upsetting my stomach and didn't really have the nutritional value I wanted (I had to supplement with vitamins and pumpkin/chia seeds etc) they always seemed to leave an artificial aftertaste and I never felt full :(

Finding Purition, a blend packed with loads of good, real nutrition has been a lifesaver! I love that it's blended with nuts and seeds - as a vegan, this is where I get my protein and it's so good to know I'm feeding my body with goodness when I'm on the go.

The flavours are so diverse, so much choice to fix the craving of whatever mood I'm in. They taste great whatever the consistency too, I love the chocolate and almond flavours made thick when I need something substantial for breakfast before a big day and I used the raspberry in our recent heatwave - blended with ice and it was so tasty and refreshing! Looking forward to exploring loads more flavours, coconut is next on my list :)

They taste like real food, feel like proper nutrition and satisfy my hunger from morning, through my workout and right up to lunch.

Really just wanted to share my thoughts as if I hadn't stumbled across these shakes I wouldn't be feeling so fueled and fantastic! Would recommend to anyone looking for a quick fix that doesn't want to compromise on taste and good, pure, natural substance!

Delicious and nutritious, very happy!

September 8, 2020
Unprompted review
Purition logo

Reply from Purition

Wow! Thank you for taking the time to write Elisha, absolutely delighted to hear your thoughts and feedback - So pleased that Purition is helping you reach your nutritional goals. Thanks again for your review and for the 5 stars, it means such a lot! Best wishes, Phillipa

Rated 5 out of 5 stars

Better than other shakes

The product is not going to taste like the other diet shakes because it doesn’t contain the rubbish they do. Strawberry vegan version is also gluten free and I like it. I am fussy when it comes to food and yes other strawberry shakes taste ‘nicer’ but these have all good stuff in them that doesn’t irritate the stomach and keeps you feeling fuller for much longer. Vanilla is also nice - the plain version was too gross tho! If you’re a gluten free vegan in need of protein for working out or keto diets then this is the one for you...and I advise starting with strawberry! I use rice milk with mine and it really is tasty.

September 5, 2020
Unprompted review
Purition logo

Reply from Purition

Hi Helen, thanks so much for taking the time to write. Really pleased that you have been enjoying Purition and its benefits. Thank you for sharing your ideas and suggestions - and for the 5 stars, we really appreciate it!

Rated 1 out of 5 stars

Honestly this is the most awful taste

Honestly this is the most awful taste. No flavour other than a bland uninteresting pastey taste that makes it impossible to enjoy. If you'd told me it was wallpaper paste I would not have been shocked. Even with added fruit it tastes revolting and worse than that when I wrote to them to ask for a refund I got a condescending reply inferring that I'm not used to natural food. I can assure you that I am definitely used to natural food and I know it doesn't anything taste like this powdered stuff does.
I don't recommend it in any way especially since they can't seem to accept that some customers don't and will never like it.

September 4, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Molly, I'm sorry that you didn't like Purition, and I'm really sorry if our correspondence came across in a condescending way - it's not our intention at all, genuinely we're here to help.

Rated 1 out of 5 stars

Really not happy.

Really not happy.
I ordered a box of 12 shakes to then find a friend had purchased some. She recommended trying hers before opening my purchase. I’m so glad she did, they were absolutely awful, I completely agree with other reviews that they taste absolutely awful, so awful I managed a mouthful and poured the rest out.
The reason for one star is also the customer service, I sent an email to enquire how to return my product to receive an incredibly condescending email in return.
This email assured me the samples I had tried were off, even though they were in date and that they were confused I had tried some prior to my order coming?
Obviously they only work if you buy direct from them!
I was then told that their shakes were like marmite but you can learn to love marmite and those who don’t like their shakes obviously need them the most!
I even explained the many bad reviews I had read which were on amazon ( I had hoped they were exaggerated) to be asked where exactly these bad reviews are as they obviously think their product is flawless.
Products of any kind aren’t for everyone but bad customer service is inexcusable.

The refund wasn't issued within hours. I returned 2 parcels via hermes which were both delivered on the same day. One company refunded immediately, I emailed purition to receive an email saying they hadn't received it and maybe it was lying in reception. I was then told they would check on Monday, not sure why they couldn't have checked right away? I had to then email again to chase it up and then I was refunded.
The shakes I tried were stored in a cupboard with many months left on the best before.
If they are so easy to go off with storage or can go off while still in date another reason not to buy.
And again I would ask Purition to check reviews not just on Amazon but Holland and Barrett.

August 13, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Jam, all of us at Purition are here to help each and every one of our customers with whatever it is they need - good or bad. I am very sorry if any communication came across in a condescending way, it's not ever our intention . Obviously, we're concerned that perhaps the product may be off when it's reported that Purition is 'absolutely vile' and then 'tasted of vomit', this can happen when Purition has not been stored correctly. I understand that on every occasion you were in touch, we were very responsive and had issued your refund within hours of receiving your returned order. If there is anything further I can do to help to put any bad feeling right, then please let me know hello@purition.co.uk. Best wishes, Phillipa

Rated 5 out of 5 stars

Very nice job

My general experience with the company is brilliant. The product has arrived super fast, and without any unnecessary packaging only in a carboard box. Good job guys!

The concept is amazing. It is VERY hard to find a protein powder that is not full of chemicals and other yucky things. One particular brand is advertised to be the perfect protein powder for women and the list of ingredients are the long kind that you can hardly read. I was really delighted when I found the purition which is (hopefully) full organic.

I ordered the vegan walnut and coffee, and well, with coconut milk it is awful. Good thing I am not a vegan, because next time I gave it a shot with some nice skimmed milk and it was the nommiest nommy! I love the bits in it, there is some things to chew on, it is almost like some fine musli without the sugary stuff.

I will deffinitely buy it again, because as a vegetarian, I always struggled with consuming enough protein.

August 5, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Elle, thank you so much for leaving us a review - we really appreciate the 5 stars. Hope you don't take any away when I tell you that Purition is not fully organic. I'm happy to email you some further information on that if you drop me an email at hello@purition.co.uk. We consciously use only the best quality and most local ingredients in our blends, and as little packaging as possible - I'm glad that you enjoy that! It's interesting what a difference the milk can make - there are so many variables and it's so subjective, but I'm really pleased to hear that you have found your preferred way of making it your own! Thanks again. Yours in health, Phillipa

Rated 3 out of 5 stars

Good concept, poor flavour

The website is easy to navigate, fun even. The concept is great, but the taste is awful! I bought a mix of trial flavours, both vegan and normal, to compare. None of them taste of anything other than random bitter seeds? It was so disappointing! Purition really need to work on their palatability, it is not ok to expect the consumer to add a ton of stuff to the shakes to mask the taste of the powder...
A real shame, as the delivery was timely, the packaging is lovely, functional and the concept of the meal replacement powders is, in theory, spot on. The taste, however, is a big let down.

July 25, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Susan, thank you for taking the time to share your feedback. I'm very sorry to read that you did not enjoy Purition. We're really proud of our natural ingredient list - seeds and nuts are almost 80% of every recipe - we don't want to mask the flavour of them, we purposely use them for the nutrition so we don't have to use powders or synthetic vitamins/ minerals. As you've experienced, the flavours of Purition are subtle - maybe too much, but we really don't want to stuff it full of artificial flavourings or sweeteners, gums, thickeners, fillers etc. We only suggest adding a handful of frozen berries, or half a small banana as this can help with some additional sweetness if needed? The texture, we get it, is not for everyone a bit of banana can help with that. Sincerely thank you for giving Purition a try, we do appreciate all your comments. Please drop me an email at hello@purition.co.uk if there's anything else I can do for you or help with. Best wishes, Phillipa

Rated 3 out of 5 stars

Really love the values, but it is just so gross!

Before I start, I will say that delivery was super fast and general experience from the company itself was good.

I really wanted to like this because of its natural ingredients, the fact that its vegan and its nutritional profile. I ordered a variety box to try, as I have been using LXS nutrition meal Replacement.

I didn't expect it to be delicious, it's a meal replacement shake after all, but this is vile! I'm pretty good at forcing myself to eat stuff that I'm not keen on, because it's good for me. Spinach being an example, I don't really like it but still eat it weekly. This stuff is something else, I literally cannot drink it. In order to avoid wasting it, I've mixed it with my normal shake, and even then you can still taste it.

July 2, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Hannah, apologies for the delay in responding, it's only very recently that it's been brought to my attention that customers are leaving reviews here. I'm really happy that your general experience, and in regards to delivery was good, but of course I'm more disappointed to read that you have found Purition to be vile. A lot of effort goes into making Purition the best and most natural alternative it can be - without using any artificial ingredients, sugar, fillers or gums etc. we appreciate that it's not for everyone. Thank you for using them up and not letting them go to waste - and for giving Purition a try! I'd have been really happy to help make some suggestions on how you could try to make it more to your taste, or to suit your needs. Thank you for taking the time to write and share your feedback, I'm genuinely sorry that Purition did not meet your expectations. If there's anything I can do or you have any further thoughts/ feedback, please email me at hello@purition.co.uk. Yours in health, Phillipa

Rated 5 out of 5 stars

Amazing product!!

Firstly the product is great, if you ever tried those whey shakes Purition is nothing like it. They are full of actual food but low in calories and carbs. Taste great too, you can mix it up, add spinach, bananas, berries, whatever you fancy.
And their service is fantastic too. An actual next day delivery. Ordered this morning and the shakes are coming tomorrow. Unheard of!! Really strongly recommend, good for weight loss, good for your health as well. Couldn't recommend it more!!!

June 23, 2020
Unprompted review
Purition logo

Reply from Purition

Hi Magda, thanks for your review! So pleased that you're enjoying Purition and that it's fitting in nicely with your low carb lifestyle! Thank you so much for recommending, and for the 5 stars! Best wishes, Phillipa

Rated 5 out of 5 stars

Delicious products. Superb customer service

The protein shakes are not only healthy, but very delicious. If you haven’t tried them yet, I highly recommend them. They are also great for the weight loss as they make you fuller for few hours.
Another thing I wanted to mention is their customer service is absolutely 5*. They deal with the customers in absolutely amazing manner. I just wish there would be more companies like Purition.

May 26, 2020
Unprompted review
Purition logo

Reply from Purition

Hello Peter, many thanks for your review and kind words, we really appreciate it - your 5 stars mean so much. Thank you for recommending us - glad that you have found Purition filling and useful for weight-loss. Here to help if you need anything! Yours in health, Phillipa

Rated 5 out of 5 stars

Highly recommended!

I had been looking for ages for a healthy option vegan shake that wasn't full of sweeteners, gums or additives so I was really pleased to find Purition. We ordered a sample box to begin with and me and my partner were both really impressed. The website was very user friendly for a first time buyer, delivery was super quick and the variety of flavours was great (we liked them all!) plus we found the product very versatile - we like it mixed with water or milk and drink it as either a shake or eat it like a yoghurt with some fruit. We're now on our 2nd order of 3 full size bags and having had one daily for breakfast for a good few weeks we're still very happy with this product. I will say that individually this product is more expensive that others we've looked at in the past, but the cheaper products always had some undersirable ingredients in the mix so I think it's worth the extra money - plus the 3 bag deal really helps make this more affordable on an ongoing basis. We plan to swap around and have different flavors each time we order to keep it varied.

May 8, 2020
Unprompted review
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Reply from Purition

Hello Rebo, thank you for the 5*s and for taking the time to write a review and share your feedback, it means a lot. Hope you've been enjoying trying all the flavours over the past few months with the 3 bag deal! Delighted that it's been suiting you both. Thanks again! Yours in health, Phillipa

Rated 5 out of 5 stars

Excellent company.

Excellent company.. products are amazing.. well priced and service is excellent.. thankyou

April 20, 2020
Unprompted review
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Reply from Purition

Thank you for taking the time to write a review for us Ruth - and for the five stars, it's really appreciated! So pleased that you're enjoying Purition! Best wishes, Phillipa

Rated 5 out of 5 stars

Protein Power

I love this natural protein product. I supplied a team that completed race across America with this and i personally use it for my recovery from training during the Ironman Race season.

February 21, 2017
Unprompted review

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