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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the natural ingredients and the product's ability to keep them full. Many find the taste pleasant, especially when mixed with other ingredients, and value the product for its nutritional benefits and natural composition. The convenience of quick delivery and the ease of managing subscriptions are also frequently mentioned positives. However, some people were dissatisfied with the product's taste and texture, describing it as gritty or bland, and noting a bitter aftertaste. A few customers also reported issues with customer service, including unaddressed queries, lost packages, and a lack of support. There were also concerns about the consistency of flavors, with some reviewers feeling that different varieties tasted too similar or did not match their descriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many customers appreciate the natural ingredients,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers appreciate the natural ingredients and the health... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express frustration, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them. The Cherry Bakewell & Mixed Frui... See more

Company replied

Rated 3 out of 5 stars

I bought their selection pack of 14 sachets and they are tasteless and a vile gritty texture. I tried a bit with yogurt and it was horrible. I mixed a bit with fruit and juice and it was no better a... See more

Company replied

Rated 3 out of 5 stars

I really wanted to love this product because it has a lot going for it. The gritty texture is actually a positive for me and adds to the wholefood feel. However, the flavour doesn’t quite align and th... See more

Rated 4 out of 5 stars

I ordered thw variety starter pack, admittedly a little bit priceyer than Id like. I had banana today which tasted as expected, like its ingredients. I like that its made locally to me and out of actu... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

200 reviews

5-star
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Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Like that the mix is all natural and…

Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them.

The Cherry Bakewell & Mixed Fruit are OK but the Coffee & Walnut was awful, I don't hold out much hope for the more subtle Orange & Pistachio flavours which is a pity. Would not buy again.

November 25, 2025
Unprompted review
Purition logo

Reply from Purition

Thanks for sharing your thoughts. We’re glad to hear you appreciate the natural ingredients, but we’re sorry the flavours haven’t been as distinctive as you were hoping for.

Our Wholefood Nutrition is made in small batches using real ingredients like nuts, seeds and freeze-dried fruit, so the flavours are naturally gentle rather than strong. Even so, your feedback on specific flavours is really helpful and will be passed on to the team.

Thank you for trying Purition.

Rated 4 out of 5 stars

Good but expensive

Just working my way through the variety pack. Arrived quickly and packaged well. I’ve tried as a shake and a porridge but prefer it mixed with Greek style yogurt and blueberries. Does the job with the toilet action! It does work out quite expensive so, as I have nuts and seeds in the cupboard I’ll probably buy some psyllium husk and make my own in future.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great product

I've been using Purition for about 4 months now. The deliveries arrive promptly and the customer service is great. I'm on mounjaro for type 2 diabetes and the nausea has been awful. Some days it's been hard to eat anything at all so Purition has been so important to help with my protein intake. You can stir the complete portion into greek yogurt, make porridge with it or pancakes as well as make it into a shake. I often put a Get Pro chocolate high protein pudding into a bowl (18g of protein) and stir 20g of purition into it as well so that gives a hit of about 26g of protein towards my daily target. I also make original Quaker oats porridge and stir 20g of Purition into that too. There are lots of flavours to choose from. The flavouring is quite mild so it's not overpowering. I chose Purition as it's low in sugar, crucial for managing my diabetes. The amount of sugar in some rival makes is shocking. I would advise anyone to try Purition and experiment with different ways to take it.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product

The product is truly exceptional and a game changer for me. Honestly, I've only tried two sachets so far, but I've already noticed a positive difference in my digestive system!! They’ve kept me full for hours (I added it to Greek yogurt with a few berries, banana, and a dollop of almond butter), and the taste and texture are fantastic. I love that the product is natural with no hidden nasties! I've tried other protein powders before, but never stuck with them. I’m not a big breakfast person and I definitely don’t normally get enough protein so these will be a fantastic addition to my day. I wholeheartedly recommend giving them a try. Also worth mentioning that when I had a query, customer service responded to my email within hours!!
5 stars from me.

November 15, 2025
Unprompted review
Rated 3 out of 5 stars

Vile, tasting gritty products.

I bought their selection pack of 14 sachets and they are tasteless and a vile gritty texture. I tried a bit with yogurt and it was horrible. I mixed a bit with fruit and juice and it was no better and a bit with milk and it was full of gritty nuts and very little flavour. I have tried some other flavours in all of their suggested ways and they are all horrible with very little difference between the chocolate varieties.
I've given up wasting yoghurt, milk and fruit to try and improve these.
If you like tasteless gritty shakes OK. I don't.

October 24, 2025
Unprompted review
Purition logo

Reply from Purition

Thanks for taking the time to share your feedback. I’m sorry to hear that Purition hasn’t been the right fit for you.

Our products are made from real ingredients like nuts, seeds and freeze-dried fruit, so the flavour is naturally subtle and there will always be a little texture. We understand that this won’t suit everyone.

On the returns point, we can accept fully unopened products, so it sounds like there may have been a misunderstanding. We’ll contact you directly to clear this up and make sure you have the right information.

If there’s anything else you need in the meantime, we’re here to help.

Rated 5 out of 5 stars

I am quite new to Purition and I am on…

I am quite new to Purition and I am on a quest to reverse my Type 2 Diabetes and in my newly found retirement I want to be a healthier person.
I took a chance on trying these Purition products I saw on Facebook and I tried the mixed starter box.
They are now part of my daily routine and I usually start my day with one and then I am full till my next meal.
The taste is very pleasant and as I try to kick my sweet tooth they have become very easy on my taste buds I really enjoy them and I love the texture.

I like the fact they are produced in the UK with all ingredients sourced from the UK.

I have lost a good amount of weight as this becomes part of my mindful eating, cutting out a lot of carbs.

More that this, Purition has made me feel so much better and I know my body and digestive system are happier.

I cannot recommend these Purition meal pouches highly enough to anyone who wants to be kinder to their mind, body and spirit.

Thank you for reading this.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love it already!

Just received my 14 day sample pack. Arrived super quick, lovely packaging. I just tried my first sachet today, the coconut flavour. I blended it with yoghurt and fruit to make my daily smoothie. Delicious! The flavour tastes so natural, I love the texture as well. I love nuts and granolas so these are perfect for me. I stopped taking other protein powders as hated how synthetic they tasted. I’m amazed at how filling mine was- it’s kept me going right through til lunch, where as usually I would need a mid morning snack.
Can’t wait to try the other flavours.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

I've just tried my first shake from my…

I've just tried my first shake from my trial pack, coffee and walnut. Usually my favourite flavour, however it just tasted like
cheap instant coffee, no walnut flavour at all.
I also made it in a ninja blender, loads of sediment left, had to add extra milk and blend again after pouring out first blend into a glass.
I'll try the other flavours, but judging on my first experience I'm unlikely to order again.
PS half an hour after drinking I have a really unpleasant aftertaste. Definitely not for me.

October 16, 2025
Unprompted review
Purition logo

Reply from Purition

Thank you for taking the time to share your feedback – we’re sorry to hear your first experience with Purition wasn’t what you hoped for.

Our Coffee & Walnut recipe is made with real ground roasted coffee, freeze dried coffee and chopped walnuts with a very little natural flavouring to enhance, so it should taste more like a mild, nutty coffee than instant coffee. If it came across bitter or left an aftertaste, it might simply not be the right flavour for you – the trial pack is a great way to find a better fit.

We usually recommend 200–250ml of milk (dairy or non-dairy) and a full 20-30 second blast in a blender.

We hope you’ll give a few of the other flavours a go – they’re all quite different, and many people find one or two they really enjoy once they’ve tried a few. If making a smoothie with Purition isn't for you, please try it stirred into yoghurt or as a warming instant low-carb porridge.

Thank you for trying.

Rated 2 out of 5 stars

It All Tastes the Same

**update to Purtions reply***
I understand their philosophy which is why I ordered, however when a company advertises a 'Cherry Bakewell' flavour, there should be a Cherry Bakewell flavour and there quite simply isn't. Every single sachet tastes the same regardless of what flavour is in the packet.

As for the comment about what is on the front of the packet is what you get. This simply isn't true, the pistachio mix for example, depicts a green pistachio coloured shake and bears no resemblance to the gruel coloured shake you receive. It's deceiving at best and an out and out lie at worst. It isn't a serving suggestion and bears no likeness to the packet contents.**

I ordered the selected samples pack and had high hopes for this, the blurb was good, the ingredients seem good. I ordered 5 different flavours including pistachio, macademia, chocolate and cherry bakewell, all of which should've had a different flavour profile.

That's where it all went downhill. Every single pack regardless of what was printed on the front, tasted the same. There's no cherry or almond flavour in the bakewell, no pistachio flavour and it certainly isn't the pistachio green on the front of the packet and the same with the other three, including the chocolate which as you can probably guess, had no chocolate flavour to it.

The mix is pallettable, but bears absolutely no resemblance to the front of the packet... It all literally, and I do mean literally, tastes the same regardless of which pack you choose.

So disappointing, the marketing is better than the product! Be warned.

September 11, 2025
Unprompted review
Purition logo

Reply from Purition

Thanks for giving Purition a try and for sharing your feedback. We’re sorry you were disappointed.

Purition isn’t made with artificial flavourings – each variety is made from real ingredients like nuts, seeds and freeze-dried fruit, with just a little natural flavour where needed. That means the taste is naturally subtle, not bold or artificial, and we appreciate that can be surprising if you were expecting something stronger. What’s on the front of the pack really is what’s inside.

We’d rather keep things honest and food-first than rely on artificial flavourings or sweeteners, and we really hope that’s the message that comes across in our marketing. There’s nothing to be “warned” about – just real food, made simple.

Rated 5 out of 5 stars

Cherry Bakewell You Say?

So…saw the ads on Instagram and was looking for an alternative to Huel. Massive range of flavours was a big positive (cherry bakewell sealed the deal!). Ordered Thursday and able to have my first taste by Saturday lunchtime. Love the fact that there are multiple options given on how to prepare it…not just shakes. So far can’t fault the experience.

September 6, 2025
Unprompted review
Purition logo

Reply from Purition

This is such a lovely review to read – thank you. We’re glad Cherry Bakewell sealed the deal! You’re right, Purition can be enjoyed in lots of different ways, and we love that you’ve picked up on that already.

Thanks again for your support – we hope you continue to enjoy exploring the flavours.

Rated 5 out of 5 stars

First trial box customer

Got my first trial box . Made 1 with milk as a shake to try . I went with just the almond as a shake . Maybe I should of added something to it as it was just milky still nice . See how I get on experimenting with all the flavours .

August 18, 2025
Unprompted review
Purition logo

Reply from Purition

Thank you for your review and for giving Purition a try. Almond is one of the more subtle flavours, so you’re right – it can be fun to experiment a little. Adding fruit, yoghurt or even blending with ice can really bring out the taste and texture.

We hope you enjoy working your way through the rest of the box!

Rated 4 out of 5 stars

Love it

Have only just started using their powder. I make it up with yoghurt which I enjoy.
Customer care is great. I had a query and I contacted them and I had a reply that following day I call that good customer care.

I’ve tried a few of the flavours in the smaller bags and have one of the large bags
My appetite has been depleted for a period and I needed to make sure I was getting good healthy food and I think this could be the answer to help me stay healthy

August 10, 2025
Unprompted review
Purition logo

Reply from Purition

Thank you for your kind review. We’re really pleased you’re enjoying Purition with yoghurt – it’s one of our favourite ways too. It’s great to hear our team were able to help quickly, and that you’re finding Purition useful at a time when keeping things simple and healthy matters most.

We hope the larger bag serves you well, and that the variety of flavours keeps things interesting.

Rated 4 out of 5 stars

The taste is good and texture vastly…

The taste is good and texture vastly improved, I think, with 20 seconds in the blender.

I tried the Puriton shakes since they only have Stevia as a sweetener. I can't tolerate the meal replacement shakes with sucralose or rather the amount of sucralose used.

The taste of the strawberry and chocolate shake is good. Good in the context that I am using as a meal replacement to help lose weight and therefore there is a trade off I think versus a normal shake consumed for pure pleasure. There is always upside and downside.

Initially, found the texture too 'seedy', too gritty as others have described. But 20 secs in a blender/a bullet and a very palatable, low carb, meal replacement shake emerges.

Perhaps, Puriton should look at producing a 'smooth shake' since from the reviews there does seem to be a theme around texture.

I shall certainly continue to use until I hit my target weight.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

Tastes good - kick start weight loss

On my 1st order, it arrived without delay. Ordered the 2 week starter pack and like the variety of flavours, well blended in a nutribullet with skimmed milk for breakfast served with fruit, fills me up until lunch. Also ordered a variety pack of Soul Food cuppa soups for lunch - again eaten with fruit keeps me going and then have a regular evening meal. I just wanted to kick start weight loss in an healthy way and it is working already. Personally would reorder the small sachets as I would get bored with the same flavour.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered on the 3rd

Ordered on the 3rd - still not received despite 1-2 working day delivery time.

Update 9/7 - i already contacted you 2 days ago but no one had updated me since and the parcel is still marked as "in transit"

July 3, 2025
Unprompted review
Purition logo

Reply from Purition

Sorry to hear your order hasn’t arrived yet. That’s not the service we aim for. Please get in touch with us at hello@purition.co.uk or call 01743 444397 so we can look into this and track the delivery for you right away.

Rated 1 out of 5 stars

Lost package and no money was returned

Absolutely bad service they gave my order to my neighbour and when I went to my neighbour they said they didn't get it. When I contacted the company again they didn't help at all and didn't return my money. It was like they didn't care at all about the fact my package got lost.

July 8, 2025
Unprompted review
Purition logo

Reply from Purition

Thanks for sharing your review. We’re sorry the delivery didn’t go smoothly in this case.

Your order was delivered using a fully tracked DPD service, which confirmed delivery to a neighbour. When this was raised with us, we offered to resend your order straight away, but this was declined. We then raised a dispute with DPD on your behalf and, following that process, a full refund has now been issued.

We’re sorry again for the inconvenience and understand how frustrating this must have been. Please know we do take situations like this seriously and try to resolve them as fairly and promptly as we can.

If there’s anything else we can do, just let us know hello@purition.co.uk

Rated 1 out of 5 stars

Nothing pleasant about the shakes or…

Nothing pleasant about the shakes or bars. Sorry not a fan one bit.

July 6, 2025
Unprompted review
Purition logo

Reply from Purition

We’re really sorry to hear that Purition wasn’t a good fit for you. Taste is personal, and we know our wholefood approach isn’t for everyone. We use real ingredients like nuts, seeds and freeze-dried fruit, with no artificial sweeteners or flavourings - which can be quite different to what people are used to.

We genuinely appreciate you giving it a try, and we’ll make sure your feedback is shared with the team. If there’s anything we can do to help or follow up on, please don’t hesitate to get in touch.

Rated 2 out of 5 stars

Not for me, gritty with after taste

Nothing wrong with the company, tried samples of different flavours, not my taste. Every flavour has a coconut taste, which left an awful after taste in mouth. Very gritty and unfortunately not for me personally. Nice eco friendly packaging and design. Star rating is for product based on my personal preference.

May 30, 2025
Unprompted review
Purition logo

Reply from Purition

Thanks for giving Purition a try and for taking the time to leave such fair and balanced feedback. We're sorry to hear it wasn't for you. We use simple, natural ingredients like nuts, seeds and coconut to create our Wholefood Nutrition - which does have a naturally different texture and taste, especially if you're more used to ultra-processed alternatives.

We completely understand that it won’t suit everyone, but we're grateful you noticed the care we take with our packaging and design. Your feedback is genuinely appreciated and will be shared with the team.

Rated 5 out of 5 stars

Great product, great company!

Absolutely loving Puriton. Love that it's all natural and no ridiculous chemical sh1t storm sweeteners. Flavour wise, I have enjoyed the berry versions the most as I am a total berry fan. Definitely recommend 100%, I've given a few of my sample sachets to friends and family to let them have a try, too, and all have agreed that Puriton is the best 👌🏼 ordering was easy and delivered super quick too!

May 29, 2025
Unprompted review
Purition logo

Reply from Purition

This made our day – thank you! We're so pleased to hear you're enjoying Purition, especially the berry flavours. It means a lot to know you appreciate the real ingredients and no-nonsense approach, and even more that you’ve been sharing your samples with friends and family.

Thanks again for your kind words and support – we're glad to have you with us!

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