Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them. The Cherry Bakewell & Mixed Frui... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am just starting and currently am on the second sachet (i am coming off GLP so need replacement). I must say this is the best meal replacement shake i have tried. No aftertastes or excessive sweetness. Added bonus it really helps my sensitive stomach. It keeps me full and i am excited to try all the flavours.

Reply from Purition
I tried two sachets and no problem with taste or texture. However they make me feel so full I can’t eat hardly anything for the rest the day. They also make me fell very nauseous so clearly something in them not greeting with me. Am waiting to hear regarding a refund.

Reply from Purition
Have been using vegan vanilla for many months, I initially didn’t love the taste but once used to it I looked forward to my morning shake . Product has been altered to vegan 2.0 formula. Definitely tastes different, at this stage I think the original was better. However, am getting used to the new flavour. I add a cinnamon and this rounds out the flavour beautifully.
In terms of the benefits of the product. I feel full and satisfied after my morning shake. It lasts until lunch time no problem (and I am a grazer). I like that I get lots of protein to start the day off, and love that the product is whole food. I find that oat milk is great with it. Also almond milk.
Customer service seems good and delivery is fast. The web site is easy to use and I am quickly manage my subscription (cheapest way to buy the product).
You need a blender if you want to have it as a shake. I use a NutriBullet and it makes the shake nice and creamy.
I used to love Purition and had it everyday for breakfast. The taste and texture was lovely and I relied on it as it had such a great mixture of different proteins. and was really nutritious.
Now they have switched to a 2.0 blend that is supposed to be "improved" but it tastes horrible, the texture is bad and it is now made mostly of fava bean protein which is really hard to digest and contains anti-nutrients. It causes me digestive discomfort so I am unable to use it anymore and is no longer very nutritious - which is the main reason for using it surely?! I will have to stop using Purition as it could lead to malnutrition but also because I can no longer stomach it... unless they bring the old, much loved blend back :(

Reply from Purition
Purition make an excellent range of shake/smoothie powder blends. The range is excellent and the ingredients are very healthy. I have tried nearly all of their flavours now, and they're excellent. They have a wide vegan range, which has a new and improved recipe for lots of different kinds of shake. They had a flash sale to clear the previous stock, and despite overwhelming response to the sale from customers they still managed to send my order out soon after I made it. Their customer service is swift and informative. Their packaging is also beautiful and very cleverly designed , with lovely illustrations and colour choices to suit each flavour.
I'm really happy with Purition and will definitely continue to buy more of their products.
I bought a selection of Puriton original sachets. I have been looking for protein shakes not full of artificial sweeteners so these fit the bill. A massive plus is they are the only protein shakes that don't trigger my IBS. However there is a big issue with a lack of flavour. If something is labeled as cocoa thats what I should be able to taste! Same with the strawberry. Great that Puriton use freeze dried fruit etc for flavouring but please put a bit more in the mix!
The vegan shakes used to be great in my opinion. Then they changed it to be V2.0 amidst fanfare.
But they have killed it - now bitter and sludgy texture. Shame - foolish decision - make the genius who changed it drink it for life.

Reply from Purition
I absolutely love this product!
I find most protein supplements really sickly and full of stuff I don't want and need.
I've found the subtle flavours great and filling.
I mix mine with greek yogurt, frozen banana or whatever fruit I have, put a handful of spinach in and fill up with water. I dont find texture too much. Haven't had it just in yogurt or as porridge, so can't comment on that, but my way has been brilliant and keeps me on track when heading to office or driving long distances so I don't snack on rubbish.
I love purition...I have it in the morning and often add fresh fruit. also at lunch time on the odd occasions. I actually like to mix it in my shaker where you are left with something to chew as well, yummy. Blending it is smooth without the bits...depends what a person prefers.
It has helped me to drop a few pounds and I've not been snacking so much.
This review is based on their customer service - I placed an order to try their sachets and thought I'd try their protein powder as well. Liked that their products seem much healthier than alternative brands. After reading their blog, I realised I'd been taking far too much protein for my weight for the last year (badly advised by a PT). Already had an email saying that my order had been packaged but went on their website to request a return of the protein powder. Had a very nice email from Phillipa saying that she would check if my order had been dispatched yet and if not then would remove and refund the powder. They found and refunded straight away. Obviously haven't tried the sachets yet but if they're anywhere as good as their customer service then I'll definitely be a repeat customer!
Edit: My rating definitely still stands & will be ordering on repeat. Had 2 shakes so far (made with ninja portable blender) 1. Macadamia & Vanilla + half banana & skimmed milk: Nice and creamy, very subtle vanilla flavour slightly overpowered by the banana. Got a little bite to it from the seeds which I actually like. Blended & then left for around 4 mins then quick re-blend. Nice and thick.
2. Chocolate & hazelnut + half banana & skimmed milk: Nice and creamy, can taste the slight hazelnut, taste of banana not as strong as no.1 which is nicer. Would have again, prefer this to no.1.
The shakes aren't sweet and cloying like other meal replacement ones, the flavours are subtle, not overpowering and all healthy ingredients = win, win!
Received my order, tried 1 sachet and made me vomit. It was awful. Have emailed Purition on their Web page twice now and no-one has got back to me. Terrible product and appalling customer service. Willing to take your money but no back up at all to deal with problems.
I received a reply to my email and, I have to say, it was a very positive and helpful one. They are honouring their guarantee, which is wonderful. Just not the product for me, which they understood.
Great guys, thank you.

Reply from Purition
Amazing , quality product , fast delivery , losing weight with two shakes a day plus light meal in evening, I mix fruit to mix & skimmed milk , don’t have sugar cravings , I like nuts & seeds , it has a grainy texture , works for me , natural ingredients.super quick delivery, my favourite is cocoa
Love the natural taste. Nothing artificial about it. Also love that there is a bit of roughage in there. I feel fuller and more energised than after my regular breakfast bran. I also like knowing that I am getting in a decent amount of protein, as I need extra with my ADHD meds. I will deffo keep ordering!
If you are expecting a fake fruit and saccharine flavour do not buy this!
In my opinion, the flavour knocks drinks like Huel out of the park!
The fruit flavours are subtle with a nutty aftertaste and you can add extra fruit as well, although I’ve never felt the need to do this.
I’ve also ordered for my dad who can’t eat big meals and he loves his new breakfast routine.
Will be ordering again this week.
Would be worth trying to see if you like it…..
Just purchased the trial pack of Strawberry flavour, and I certainly won’t be buying any more, I was looking forward to trying it but it tastes disgusting and no hint at all of strawberry. Certainly won’t be buying any more.
Love the concept, but the taste wasn't great.its like drinking dietary husk with water and if you leave it out a little bit it begins to double/ prove like bread. Whether it's the yeast with the yogurt I put in it.
I will have to add things in to get through the bag love it's natural and others enjoy it though 👍
One of the best proteins on the market. I’m very fussy with proteins but this brand is my favourite for many years. Best quality no additives no sugars compare to other brands. And more importantly so tasty!!!
Had a subscription and in my second delivery one of the bags was damaged, which caused it to spill. Emailed customer service the day I had the delivery with photo. Once, twice, three times and no response whatsoever. Terrible customer service if you can call it that.
Have just bought a starter box to try all the flavours and now I'm halfway through I no longer feel I wasted £28. Yes they are different and yes some of them have me coughing all the way through (I'm still not used to having lumps in my drinks) but most of them are actually quite nice and surprisingly quite filling.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.