Paid for an ITIL certification course, all emails to the seller post purchase have bounced back, all staff contacts have no allegedly left the business and no way to contact the business. Compani... See more
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See what reviewers are saying
We use Purple Griffon for training course we don't run ourselves. Their team are always extremely helpful and kind, nothing is to much trouble either for ourselves, or the end user who attends the... See more
Company replied
I recently renewed my Prince2 Practitioner via the online course with Purple Griffon. From initial contact with Lois through to a lovely congratulations message upon passing I cannot fault the servi... See more
Company replied
This ordinarily mundane subject was brought to life thru Bob Amies (the Tutor) who's teaching style was engaging and his subject knowledge vast. A well paced course with lots of personal experience ti... See more
Company replied
Company details
Contact info
Bridge Side Studios, Sand Aire House, LA9 4UA, Kendal, United Kingdom
- 01539736828
- info@purplegriffon.com
- purplegriffon.com
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No response from seller, left without what I have paid for
Paid for an ITIL certification course, all emails to the seller post purchase have bounced back, all staff contacts have no allegedly left the business and no way to contact the business.
Companies house claim they are still operational but am now having to seek recourse through the bank unless they decide to get back to me.
Dont know what is going on over there but do not use Purple Griffon, from my experience it is a scam.
Invoice paid, but no goods!
I ordered a hardcopy of an ITIL book for an exam I passed, paid their invoice at the start of May and heard nothing back. So I decided 2 weeks ago to ask when the book would turn up..... but I can't get hold of anyone at the company. All the email addresses I have at Purple Griffon are bouncing as undeliverable, and their phone number on their Website just states that person isn't available.
So at the moment, I've paid an invoice, haven't received the book, and can't get hold of anyone.
This is not acceptable.
I really enjoyed the course
I really enjoyed the course, Adrian was amazing the trainer and very knowledgeable and this was great to see - The only thing that has stoped me giving 5 star is that there is no interactional learning or group work and is very spoken at course and slides read to us, I am a practical learner and believe if this was interactive I would of understood more.

Reply from Purple Griffon
Absolutely fantastic - Will be back!
Absolutely fantastic, great service when booking from Debbie and absolutely stellar tutoring from John, greatly enhancing, empowering and motivating.

Reply from Purple Griffon
Fabulous course
Fabulous course, Bob was brilliant throughout, highly recommend the Service Delivery workshop it was very helpful for my current role

Reply from Purple Griffon
Bob Amies, "James Bond" of IT Service Management
I attended the IT Service Delivery Manager Workshop that Bob Amies facilitated who is experienced and skilled in the IT Service Management domain.
I had an opportunity to learn from peers and industry experts through case studies, discussions, and collaborative activities.
Moreover, I was able to network with other IT Service Delivery Managers who shared experiences, challenges, and solutions.

Reply from Purple Griffon
A well delivered course using a good…
A well delivered course using a good variety of presentation, interaction and knowledge checking though questioning.
Also the tutor as well as the other students providing additional tools to work towards gaining the qualification and future personal development.

Reply from Purple Griffon
ITIL 4 Masterclass
This ordinarily mundane subject was brought to life thru Bob Amies (the Tutor) who's teaching style was engaging and his subject knowledge vast. A well paced course with lots of personal experience tips and tricks thrown in too. Thanks again Bob and Purple Griffon

Reply from Purple Griffon
ITIL Overview - well paced 1 day course
The course was obviously well practiced and well paced with good supporting slides.

Reply from Purple Griffon
Top customer service
Excellent customer service and remote support. Amazing professionals like Lois. Thank you, Marco.

Reply from Purple Griffon
Excellent training platform with great…
Excellent training platform with great trainers

Reply from Purple Griffon
Bob was great
Bob was a really good trainer with a broad knowledge of all subjects relating to the course. Even if the course itself could have been quite dry Bob did his best to get engagement from us all and make it as enjoyable as it could be for what it is.

Reply from Purple Griffon
High quality training
Enthusiastic tutors with vast amounts of experience and knowledge in the subject field.

Reply from Purple Griffon
Practical and good
Good course with a bit more practical flavour. It reminds me of the processes we had back in v3 with a bit of extra focus on value and customer. Lots of terminology to remember.

Reply from Purple Griffon
Nicola was amazing!
Nicola was simply amazing and really knowledgeable on Prince2. She was very clear and was able to explain the content much better than I could ever read on my own.

Reply from Purple Griffon
ITIL 4 Foundation
Kevin Shaw was an excellent teacher, PG should be thankful when they can get Kevin in to deliver training.

Reply from Purple Griffon
ITIL4
The tutor made the topics relative to the real world which helps with relating concepts to real life scenarios

Reply from Purple Griffon
Friendly and efficient learning…
Friendly and efficient learning environment backed up with a great website. Gets over what you need to know.

Reply from Purple Griffon
Beneficial for anyone building to an ITIL Professional
Tutor is very knowledgeable and very helpful.

Reply from Purple Griffon
Really informative!
Really informative, engaging 3 day course for ITIL4. Bob our trainer was a really nice, knowledgeable trainer and not only taught us about ITIL4 but how to pass the exam.

Reply from Purple Griffon
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