Purple Moose Brewery Reviews 1,267

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering online and the excellent quality of the products, with many highlighting specific beers as outstanding. The delivery service is frequently commended for its promptness, efficiency, and reliability, often arriving quickly and well-packaged. People appreciate the clear communication regarding delivery and the overall excellent service received from the company. However, some customers experienced issues with delivery, noting delays or incomplete orders, and a few were disappointed with the quality of certain products, finding them cloudy or sour.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient delivery,... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality of the beers,... See more

Order

People report positive experiences with the ordering process, finding it easy to order online with plenty of... See more

Service

Customers had positive experiences with service, often describing it as great, fantastic, and excellent from... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Just love the Dark Side of the Moose! If only more Welsh pubs and hotels would give it a fair length trial. Most disappointed when they can’t even produce bottled ‘Moose’! Meanwhile regular deliveri... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Easy to use website, excellent products (specially Dark side of the moose, my favourite) delivery within a couple of days. Had a few deliveries now. Every time excellent!

October 26, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Great communication throughout! The driver of the delivery Kindly brought in the parcel as it was far too heavy! I’ll certainly order from you again. A very happy customer!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Ordered the previous morning and the was delivered the following afternoon. Very fast delivery and beers were packaged nicely. 10* service

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Support the Moose.

A good bottle of beer is always worth having at home if you are unable to sample a decent cask beer. Purple Moose provide perfect brews and speedy efficient service.
As a small brewery they punching well above their weight.

October 27, 2024
Unprompted review
Rated 5 out of 5 stars

Easy website to navigate.I purchased a…

Easy website to navigate.I purchased a mixed case and a Christmas case. Dispatched the same day as ordered and arrived less than 18 hours later! Recipient was really pleased as he is a fan of purple Moose and was eager to try this years Xmas brew! Delivery man was kind enough to carry the cases inside the house as my dad is frail.Great service and great beer!

October 17, 2024
Unprompted review

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