Purple Possum® Reviews 

235
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the satin clutch evening bag on Thursday. I had an email on Friday to say it had been dispatched and it arrived Saturday, beautifully packaged and in its own protective bag. It’s even love... See more

Company replied

Rated 5 out of 5 stars

So pleased with my scarf impulse buy. I had seen on Amazon but realised was coming from China so decided to check out the UK supplier direct. Glad I did. Good value & quick delivery & scarf is exactly... See more

Company replied

Rated 5 out of 5 stars

Second time purchasing from Purple Possum, was looking for birthday gift for a friend who has differing tastes from me and so this can be a challenge. Ordered two items for her on Monday at 7.37a.m.... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Gift Shop
  5. Handbags Shop

Written by the company

Purple Possum® is an independent online boutique selling a beautiful selection of must have ladies fashion accessories - scarves, pashmina wraps, clutch bags, handbags, purses, fun socks for ladies and men in a vast array of patterns and colours, gloves, Fair Trade scarves, Prom & Wedding accessories to elevate your outfit. We have lots of gorgeous gift ideas all with the option of free U.K. delivery. Quality products at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(235)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful scarves

Beautiful scarves that arrived extremely quickly.

October 9, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

I ordered a lovely Brakeburn bag on…

I ordered a lovely Brakeburn bag on Purple Possum, which I couldn't find anywhere else, on Tuesday night and it arrived on Thursday! It came in recyclable paper packaging which is super, and came with a nice free pen which was a lovely surprise. The bag itself is perfect, just what I wanted. I would purchase from this website again!

July 30, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Highly recommend purchasing from Purple…

Highly recommend purchasing from Purple Possum. I ordered a variety from their huge selection of scarves. They came beautifully packaged with much care and attention to detail. I selected what I was keeping and returned remainder ..... was delighted that refund was processed on the same day PP received my returns. Excellent customer service, speedy delivery and speedy refund .... highly recommend. Not to mention fab merchandise!

July 23, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Super quick postage and lovely scarves…

Super quick postage and lovely scarves at great prices. Couldn’t ask for more!

July 16, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Great service arrived on time and well…

Great service arrived on time and well packaged. Very pleased

July 16, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 4 out of 5 stars

Thought the finish on the edge of the…

Thought the finish on the edge of the scarf should have been neater.

July 16, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Hi, please do contact us to return any items that you aren't happy with, we are more than happy to refund or exchange and have a 30 day no quibble returns policy.
Best wishes,
Purple possum

Rated 5 out of 5 stars

Perfect purple possum 👍👍👍

Excellent service very pleased with the item and amazed how quickly it was delivered to a point I looked for a phone number to thank them personally. The item Was for a birthday present after I had been let down By another Internet company. Would highly recommend. Once again many thanks and look forward to using your services again. 😊👍👍👍👍

July 16, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Great company

Great company. Used company twice. Products are good quality at a great price. Delivery is quick with products in good package. If you need to contact company very quick to answer. Would recommend

July 15, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Fantastic company

Fantastic company! I’m really impressed with the speed of delivery and the free pen as a gift is a lovely touch. The bag is beaut and the packaging was impressive! Can’t wait to use this for the wedding I’m attending this weekend! Thank you! Will definitely use purple possum again.

July 7, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Great products and excellent and thoughtful service

I purchased a gift and the recipient sent a picture of what they received. The package was beautifully presented with a handwritten note. So lovely and thoughtful!

July 3, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Beautiful scarf

Omg beautiful scarf lovely material fabulous print. Also great packaging and Thankyou for lovely pen def buy again. Highly recommend this company

July 1, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Bought a scarf for a present

Bought a scarf for a present. Half the price it was on amazon. Delivered 3 days later. Excellent service !

June 24, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Very quick delivery, lovely product, excellent quality.

Very quick delivery, beautiful pashmina/shawl, lovely quality and exactly the colour I wanted. Very reasonably priced, very well packaged and a free pen enclosed.

Very happy with my purchase.

June 23, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Just what I was looking for. Quick delivery and I love my little free gift
Thank you

June 22, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

New seller.

Never dealt with this company before, but the transaction went well
Many thanks.

May 5, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Silk scarf for a chap

Silk scarf for a girl, this time bought by a chap. Very good it is too, delighted. It arrived swiftly, very neatly packaged with the added bonus of having enclosed a rather fine purple biro, much to my surprise and a very nice surprise it was. Thank you Purple Possum. All that was very pleasant and easy.

March 18, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Second Time Purchasing

Second time purchasing from Purple Possum, was looking for birthday
gift for a friend who has differing tastes from me and so this can be a challenge. Ordered two items for her on Monday at 7.37a.m. and just had to order a couple of items for myself. All arrived next day in recyclable envelope with hand written thank you on delivery note and free pen. As previously, quality products, reasonably priced, great customer service, keep up the good work, your company deserves to thrive and go from strength to strength. Other companies please note!

March 11, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

I got what I thought I'd ordered (a…

I got what I thought I'd ordered (a large scarf/pashmina) and it came well-packed (recyclable cardboard) and very promptly. Thanks.

March 8, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Prompt service and value for money

My scarf was accurately described and colours matched those on screen. Good quality and will use the company again.

March 5, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

Rated 5 out of 5 stars

Delighted

Delighted. Purchased a clutch hand bag. Delighted with quality for the price. Beautifully packaged. Very fast delivery and a lovely free pen too! Would definitely recommend them.

February 29, 2020
Unprompted review
Purple Possum® logo

Reply from Purple Possum®

Thank you for your review and kind comments, we do hope to see you again soon at Purple Possum

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look