Purple Turtle Co Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality, beautiful design, and suitability as gifts. Many people appreciate the company's commitment to sustainability, noting the eco-friendly packaging and the overall ethos behind the business. Consumers also frequently mention the thoughtful presentation of items, with many arriving beautifully wrapped and intact. However, some customers experienced issues with damaged products upon arrival, specifically mentioning crushed vases. Despite this, reviewers were satisfied with the company's customer service, noting that issues were promptly and effectively resolved, sometimes even with additional gifts provided.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and... See more

Sustainability

Customers had positive experiences with sustainability. Reviewers appreciate the planet-friendly and... See more

Based on these reviews

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Rated 5 out of 5 stars

Really quick delivery, parcel came neatly packaged and recipient loved the gift! Also love the sustainable ethos behind the business, though would be keen to know what they’re doing to make their prod... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

Great customer service.

I had a small problem with one of the products I purchased. With an email which was answered very quickly, replacements were sent which I received a few days later.
The products and customer service are fantastic.
Would highly recommend using Purple Turtle Co.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend Jason and this…

Could not recommend Jason and this company highly enough. After a delivery mistake out of their hands, he was incredibly understanding and managed to secure a refund for me in less than 24 hours. He then kindly offered to send out a new set free of charge. They have gone above and beyond to help and I really appreciate it. Great customer service and customer experience.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Quality sustainable gift.

I was lucky enough to recently be gifted a Propagation gift set, it is lovely quality and looks really attractive. I love the fact it is eco friendly and a gift with a purpose , I shall enjoy growing my cuttings and watching their progress. It also comes with a 6 month free membership app of personalised plant care.
I’d recommend this gift for gardeners and plant lovers and anybody who loves sustainable gifts.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Purple Turtle is a great company, I had great communication with them and they are super friendly. I recently won a prize in a giveaway from them and it arrived beautifully wrapped and it felt so special to open! Great quality items and all the packaging is eco friendly too.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

I recently won a propagation gift set in a giveaway, and I couldn’t be more impressed! The set is absolutely gorgeous, with thoughtful design and amazing functionality. It even comes with little label sticks, which are such a handy addition for keeping track of cuttings.

What truly stands out is the eco-friendly and sustainable approach. Every detail has been crafted with care for the environment, which makes it feel even more special to use.

The company itself is such a joy to support, their kind, passionate, and clearly dedicated to providing high-quality, planet-friendly products. If you’re a plant lover or know someone who is, this set is a perfect gift! Highly recommend!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Propagation station

Propagation station, 10/10 would highly recommend.
Super stylish and does exactly what you need it to.
Fabulous present or just super practical for propagating house plants, food etc.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great planet friendly brand

Great planet friendly brand! I love the plant set and the coconut breakfast bowls! I highly recommend them for great gift ideas! Love the packaging too !

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Everything was absolutely fab!

Everything was absolutely fab. Order arrived super fast, packaged really well and presented beautifully. The products were all great - the canvas', stands, brushes, paints... we has everything we needed for a really fun stay at home date night. We've got plenty of product left too, and the pallet and brushes washed up well so we can use it all again!

November 11, 2024

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