Purple Turtle Co Reviews 168

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality, beautiful design, and suitability as gifts. Many people appreciate the company's commitment to sustainability, noting the eco-friendly packaging and the overall ethos behind the business. Consumers also frequently mention the thoughtful presentation of items, with many arriving beautifully wrapped and intact. However, some customers experienced issues with damaged products upon arrival, specifically mentioning crushed vases. Despite this, reviewers were satisfied with the company's customer service, noting that issues were promptly and effectively resolved, sometimes even with additional gifts provided.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and... See more

Sustainability

Customers had positive experiences with sustainability. Reviewers appreciate the planet-friendly and... See more

Based on these reviews

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Rated 5 out of 5 stars

Really quick delivery, parcel came neatly packaged and recipient loved the gift! Also love the sustainable ethos behind the business, though would be keen to know what they’re doing to make their prod... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service, beautifully packaged

Beautifully gift-wrapped grow-your-own herbs boxes received within a couple of days. Delighted by the look and quality of the product which make great gifts - eco, healthy, what more could you ask for?

October 10, 2024
Rated 5 out of 5 stars

Extremely good customer service

The plant propagation kit is great -- seems like good quality and it was very well packaged. Unfortunately, one of the vases did come broken but after I emailed they were extremely quick to replace it. I cannot fault them at all -- I'm very happy with every aspect of my purchase.

September 30, 2024
Rated 5 out of 5 stars

Painting gift box

A beautifully presented gift set with high quality products. My mum and I enjoyed using gouache paints for the first time. The chocolate was a delicious treat!

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Loved every part of the gift set

Loved every part of the gift set. From the wrapping & detailing to the coconut bowl itself. Purple Turtle even included a receipe ideas booklet for smoothie bowls to make in the bowl. So happy with it & what’s better - saving the planet 🌍🐢

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully made eco products at reasonable prices

I made several visits to The Purple Turtle Co's stall at a local event supporting Herts and Essex Air Ambulance. The products were beautifully displayed and were good value for money.
They had a lucky dip where my family and I won lots of goodies from their range. We particularly liked the washable make up remover pads, bamboo straws and bead bracelets, which all came nicely packed in their own hessian or material bags. We won boxes of eco friendly goodies which are perfect for presents.
The stallholders were knowledgeable, very friendly and helpful too.
Would definitely recommend these products for personal use and as gifts. Well worth checking out their range of products.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Elm court fun day

Purple turtle were at a fun event where they did a wonderful lucky dip. The team were extremely friendly and their stall was immaculately set up. All products were amazing and environmentally friendly. Highly recommend spending some time to look into this lovely company and what they have to offer.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars - beautifully unique

From start to finish we experienced nothing but the highest quality service. The customer service, speedy delivery and utterly beautifully design of the product we received, were like nothing we'd ever experienced before! We had the best date night with our art set, painting each other, we laughed from start to finish and have absolutely nothing we'd change about it! A truly unique company that also hold special values, helping the planet as they go! You won't be disappointed :)

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Purple Turtle Pop Up

Came across a pop up from Purple Turtle yesterday and I was like a kid in a candy shop. The array of products they had was brilliant and the fact it is all environmentally friendly was the cherry on top for me. I could have been there for hours!! The owner and his lovely assistant gave me their card and I will certainly be making further purchases online

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Purple Turtle

I purchased a candle & propagation set from a pop up stall on Sunday. The owner Jason was very helpful. The packaging was superb & there was a leaflet enclosed with the propagation set with instructions & tips & advice. 5 stars

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

I love Purple Turtle & Co

I love Purple Turtle & Co. Their customer service is unparalleled. I had the 5-piece propagating kit and I love it so much I ordered my sister one for her birthday. But, I'd accidentally broken one of my vases. I asked if I could pay to get a replacement vase shipped out with my sister's present and they sent me one for free. So kind! Thank you!

August 3, 2024
Rated 5 out of 5 stars

Beautifully made gifts

Beautifully made gifts. All economy friendly. A wide range to choose from.
Plantation gift sets, coconut bowls, are just a few we have purchased. Highly recommend their gifts. Sent on time.

July 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look