Push Doctor Reviews 

2,726
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... See more

Rated 1 out of 5 stars

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... See more

Company replied

Rated 1 out of 5 stars

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... See more

Company details

  1. Home Health Care Service

Written by the company

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(2,726)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They only need your money- scam

Admin staff said I will get a refund if I don't have a prescription for my condition ( antibiotic). At the end they offered only £20 refund as they need to pay to the GP.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Easy to use

Was pleasantly surprised how easy the service was. Very clear to understand how the service works.
Dr Mia was very helpful and listened to my concerns. He made me feel very at ease. My appointment was on time. Thank you.

May 9, 2021
Unprompted review
Rated 2 out of 5 stars

A Long wait

1440 appointment position 5 in waiting room takes 20mins to get to position 1 which I thought ok 20mins delay , 20mins later at position 1 still nothing then "internet connection" had to restart back in position 1 , 1550 another 30mins later still nothing in position 1 , what's the point of having appointment times
1600 got a answer finally and the doctor was nice and was all sorted quickly prescription put in

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

excellent

excellent. I feel that I was listened to and I got to say everything I wanted to say.

April 19, 2021
Rated 5 out of 5 stars

After numerous telephone appointments…

After numerous telephone appointments with a GP who call whenever they like (why cant they just give you a rough time like normal appointments), the prompt consultation i had with Push Doctor was a refreshing change. Seeing who you are speaking to makes a world of difference and I feel appointment and subsequent follow through of what was discussed to have been of great benefit. Thank you.

April 19, 2021
Unprompted review
Rated 1 out of 5 stars

VIRTUALLY HEALTHCARE

The worst job I've ever met in all of England !!! he treats you with indifference, I lie to you shamelessly! I use discrimination which is degrading !!! I had an appointment and they canceled it for me! Then my life is full of suffering and pain but they are making fun of it !!! speaking The documents do not reach your application! THEY DON'T CARE ABOUT YOUR LIFE !!! THEY HAVE NO MEDICAL TRAINING !!! JUST AN UNFIT CALL CENTER !!!

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

comprehensive consultation

Having had issues with my GP, i was advised to give push doctor a try. Having used Zoom a lot for work, the video conference aspect felt like 2nd nature to me. Much more personal than the telephone only appointments offered by my GP. The appointment didnt feel rushed and I believe my symptoms were understand and feel i have been referred in the right direction.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Slight delay in the appointment but I was contacted in advance to forewarn me. Excellent advice given and an X-Ray organised. Very impressed.

April 13, 2021
Rated 5 out of 5 stars

This was my first time new experience…

This was my first time new experience how to consult/see another NHS doctor instead of my own GP while sitting at home. Strange it was face to face veido consultation instead of telephone consultation. Being identified as Clnically extrememely Vulnerable it helped me to shield and stay at home as per government guidance to protect myself from Covid-19.

April 12, 2021
Rated 5 out of 5 stars

I don't know what I would have done…

I don't know what I would have done without Push doctor because it's been hard to get an appointment at my regular surgery during lockdown, so push doctor has been a god send to me. I would highly recommend this app to all my friends and family.

April 11, 2021

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