The staff are all friendly and approachable. We went early afternoon during the school holidays, it's wasn't overly busy but we still spent as much time as we needed on each hole, our son spent so l... See more
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Peterborough: Check in queue was long. Understaffed. Courses were good and different skill levels so our group was happy. Just glad it wasnt too busy as standing around waiting would become an issu... See more
Company replied
*Harrow Centre* Sangita and an Oriental lady (not sure of the name sorry) were very accommodating and helpful. Both helped with any queries or issues in a prompt way. The younger girl was... See more
Company replied
We were a large group of 11 (6 adults & 5 children aged 2-12) we were prewarned on arrival that one of the course was extremely busy but we were welcome to use it if we wanted. We decided to do the me... See more
Company replied
Company details
Information provided by various external sources
Puttstars is the new home of mini golf in the UK! Offering an all round entertainment venue - including food, drinks and amusements.
Contact info
Focus 31 West Wing, HP2 7BW, Hemel Hempstead, United Kingdom
- customerservice@puttstars.co.uk
- puttstars.co.uk
4.5
Excellent
197 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time at Puttstars
First time at Puttstars and despite being school holidays it wasn't too busy. Good value for money - we chose to do all 3 courses which took about 1 hour and 10 mins. Some 'holes' were more challenging than others, but they were all different. The venue was spacious, toilets clean and I would return.
March 28, 2024
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Fleur
Good fun at Puttstars in York
Good fun at Puttstars in York. First visit, great entertainment for families, friends and colleagues. Will definitely be back to try out the other two courses on offer! ⛳️
February 24, 2024
Unprompted review
Great experience
From booking to playing, the whole experience was effortless. We had a great time, lots of fun, laughs and even a 'hole in one'!
February 21, 2024
Unprompted review
Great day out for all the family too…
Great day out for all the family too enjoy
February 15, 2024
Unprompted review
Prebooked a party for 9 year old
Prebooked a party for 9 year old. Food arrived 40mins late. We should have had priority as booked before the on day orders. One of our member got hit whilst in the seating area from a ball from the course behind us- so safety needs to be reviewed. Suggestion maybe have allocated timings for the die hard golfers who want to play and not have children running around or even at peak times let people know that there will be children and there may be queues!
February 11, 2024
Unprompted review
Excellent facilities and customer service
First visit to Puttstars Rochdale with my grandchildren. I was really impressed by the facilities and the excellent customer service of the young people working there. Overall a very pleasing experience.
January 8, 2024
Unprompted review
Friendly staff and great family fun.
January 3, 2024
Unprompted review
Fantastic night and the guys were…
Fantastic night and the guys were brilliant with their customer service....went above and beyond to make our night special....boxing day outing....with the family...10 of us and they team namely Niranjan, Rohan and Tiyan were exceptional....thank you guys.
December 26, 2023
Unprompted review
Putt stars Peterborough clean center…
Putt stars Peterborough clean center and staff where super friendly had a great time on the course. food was nice with a great atmosphere would recommend it to any one great fun for all ages
December 22, 2023
Unprompted review
Really enjoyed the mini golf
Really enjoyed the mini golf, unusual and different challenges. Good value including a drink. Staff helpful and friendly. Would definitely come back
December 16, 2023
Unprompted review
Came with my family really enjoyed the…
Came with my family really enjoyed the course will come back again 😊
November 3, 2023
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
Brilliant
Amazing experience my children loved it and the atmosphere was great. All the staff was great too. :)
October 21, 2023
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
We had a great time with the Duck pin…
We had a great time with the Duck pin bowling. The pins got tangled up so we got extra time to play which the grandchildren & adults loved
October 28, 2023
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
We had a fantastic time ,a great…
We had a fantastic time ,a great experience and facilities were clean and organised
October 27, 2023
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
Such good value
Such good value, we had a lovely family day will definitely be visiting again soon
October 23, 2023
Unprompted review
Reply from Puttstars
Hi,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
Affordable and fun morning out
Affordable and fun morning out. Lots of choice for courses and a good range of levels for all ages. Highly recommend.
October 21, 2023
Unprompted review
Reply from Puttstars
Hi Tina,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your experience :)
We look forward to seeing you again soon!
Regards, Amelia
Great family afternoon and night out
Great family afternoon and night out
Great atmosphere
October 21, 2023
Unprompted review
Reply from Puttstars
Hello Wendy,
Thank you for leaving a 5 star review.
We're pleased to hear you enjoyed your visit.
We look forward to seeing you again soon!
Regards, Amelia
The mini golf itself is great the price…
The mini golf itself is great the price is a joke! Super expensive for just 9holes there is 3 sections to choose from definitely should just be allowed to do all the mini golf not just one section!! Will not come back unless this changes.
They guy at desk was super friendly and nice.
Toilets in hollywood bowl(partner company)where grim
October 7, 2023
Unprompted review
Reply from Puttstars
Hello Heather,
Thank you for leaving your review.
I assure you I will feed this back to the relevant team to be reviewed, and this feedback can only help us improve in the future.
We do hope to see you again.
Regards, Amelia
Good family fun!
September 30, 2023
Unprompted review
Reply from Puttstars
Hello,
Thank you for taking your time to leave a 5 star review!
We look forward to seeing you again.
Regards, Amelia
Went for a hour to burn a bit of time…
Went for a hour to burn a bit of time bought a coke and nearly choked on glass ??
August 22, 2023
Unprompted review
Reply from Puttstars
Hello Bobby,
We're so sorry to hear this.
Please can you send us an email on customerservice@hollywoodbowl.co.uk so we can look into this further with the centre team.
Regards, Amelia
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