QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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No recent history of asking for reviews

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4.5

All reviews

(483)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Passionate and clear spoken instructors…

Passionate and clear spoken instructors made learning a breeze

February 21, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

We're very proud of our tutors - pleased to read that your tutor facilitated such a positive learning experience. Louise

Rated 5 out of 5 stars

Well paced course with knowledgeable tutors

Have just completed a 5 day course with QA for my MSc. The course was well paced and covered everything expected. The tutors were really knowledgeable and helped with all issues and questions I had with the learning.

Would recommend!

February 21, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

So pleased to read this. Our tutors are a credit to the business. Good luck with the rest of your Masters. Louise

Rated 5 out of 5 stars

The best training that I have received…

The best training that I have received in years. I thoroughly enjoyed in the course and came away with a great understanding of the material. The facilities are fantastic and wonderfully located. The trainer was amazing, very knowledgable and approachable. Would definitely recommend and cannot wait to book my next training course with them.

January 27, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Wow! this is wonderful to hear. So pleased that you had such a great experience. We look forward to welcoming you back on your next course. Louise

Rated 5 out of 5 stars

Seriously a GREAT place to learn

I was taking a course that I have never done before. (Project Management), I took the classroom direction, as I learn better in a group. it was a 2 day course, and with anxiety of the exam, and other aspects that I was going through, telling myself that there is no way I can complete the course let alone do the exam. because of the trainer (Gareth Rose), not only was my anxiety put to bed, but I passed.

January 24, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Really pleased to read that you had such a positive experience on your course, and more so that you passed! Congratulations.

Rated 5 out of 5 stars

Humairah is excellent

Humairah was a massive help for me, she made the process extremely easy and kept me up-to-date with all the new information about my apprenticeship.
She was also very professional but funny at the same time.

January 17, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Fantastic to hear that you've had such a positive start to your programme. Wishing you all the best in your apprenticeship.

Rated 5 out of 5 stars

She consistently provided helpful…

She consistently provided helpful calls, always polite and reassuring, keeping me informed throughout the process. I really appreciate her attitude and patience.

January 20, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Thanks for sharing your positive experience - it's really appreciated.

Rated 5 out of 5 stars

Manage Conflict and Difficult Situations Training Feedback

I attended Manage Conflict and Difficult Situations training last Wednesday. It was a beneficial training with lots of information, tips and tricks can be used in the workplace. It facilitated some points with the trainer's theoretical background. I got the aim of the training I enrolled for, so I'm merely satisfied.
Thank you and looking forward to attending more.

January 15, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Wonderful to hear that the trainer's knowledge and skills enabled a great learning experience for you. Thanks for sharing!

Rated 5 out of 5 stars

The trainer was excellent

The trainer, Gentha Sewnath, was very excellent. The training style ensures that the students really understand the concept.

January 17, 2025
Unprompted review
QA Ltd logo

Reply from QA Ltd

Thanks for sharing this feedback about Gentha - really glad that the course hit the mark for you!

Rated 1 out of 5 stars

ITIL course problems

I purchased ITIL course from QA for £580+VAT. Due to work commitments I needed to extend the end date by 3 months. QA said this was all fine, I signed a Sales Order & paid £16 to extend the exam date. When I came to book the exam it had expired, QA then tried to backtrack on a contract we had agreed & said I must pay £360+VAT to be able to sit the exam. Very unethical behaviour as it seems QA aren't prepared to honour their contractual agreements.

December 31, 2024
Unprompted review
QA Ltd logo

Reply from QA Ltd

Dear Robert, Thanks for getting in touch with QA Complaints Team regarding this issue. I'm so sorry that you were inconvenienced in this way and am really pleased that we have been able to positively resolve the situation for you enabling you to complete the exam in the future. Good luck with the exam when the time comes! Louise

Rated 5 out of 5 stars

Excellent Experience and Content

I find the information provided to be very valuable. I am an experienced product designer with over two decades of experience but I love refreshing my skills and I always learn something new.

December 31, 2024
Unprompted review
QA Ltd logo

Reply from QA Ltd

Really pleased to hear that you had such a positive experience engaging with QA. Fantastic news!

Rated 5 out of 5 stars

Dr Fayed Keeps things fun

Our trainer was Dr. Fayed for BCS Foundation Certificate in Architecture Concepts and Domains. Great 3 day session, interactive and enjoyable. Learning was fun and intuitive

December 20, 2024
Unprompted review
QA Ltd logo

Reply from QA Ltd

It's great to read that this course has gone down so well with you and your fellow learners. Thanks for sharing!

Rated 5 out of 5 stars

Dr Fayed was great!

Dr Fayed was a great teacher who went through the course content sufficiently and effectively. Good course layout offering lots of opportunity to answer exam-type questions along the way

December 20, 2024
Unprompted review
QA Ltd logo

Reply from QA Ltd

We love to hear from our learners and this is a heart warming review - thanks for the positive feedback for Dr Fayed!

Rated 5 out of 5 stars

Susan Tuttle on change management was fantastic!

I recently passed a Change Management Practitioner course with Susan Tuttle in London. There were some teething issues with the pre-course work and technology, about which I have fed back to QA, but Susan's delivery of the actual content more than made up for this. She was engaging, she was clearly incredibly experienced and she shared so many brilliant examples from her career that really brought change management to life. I would go back on another of Susan's courses in a heartbeat!

December 13, 2024
Unprompted review
QA Ltd logo

Reply from QA Ltd

Really pleased that you had such a positive experience on this course with Susan. Thanks for also sharing your feedback on the pre-course work and technology.

Rated 1 out of 5 stars

Avoid QA – Complete Scam!

Like everyone else said; AVOID QA by ALL MEANS.
I strongly urge everyone to avoid QA at all costs. I deeply regret not reading the reviews beforehand, as I ended up wasting an entire year and facing immense disappointment.

December 12, 2024
Unprompted review

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