The Tess Group Reviews 237

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional engagement and informative approach, highlighting their ability to make learning enjoyable and accessible. Many people found the user experience to be seamless and well-structured, with clear explanations and effective activities that enhanced their understanding. The trainers are frequently described as knowledgeable, supportive, and skilled at creating a welcoming environment that encourages active participation and addresses individual needs. Consumers particularly appreciate the balanced approach of presentations, group work, and practical examples, which made the courses highly effective and easy to follow.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise trainers, such... See more

User experience

People report positive experiences with the user experience. Customers found the courses well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CSAS/RSAS Accreditation scheme was delivered by Neil Richards. He was very engaging and informative. We were able to crame lots of information in a very short period of time ( while take frequent... See more

Rated 5 out of 5 stars

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made... See more

Rated 5 out of 5 stars

I did the CSAS/RSAS course week commencing 1st-5th September 2025. The trainer was Neil Richards. Course was very well presented, trainer very knowledgeable about his subject area and the materials pr... See more

Rated 5 out of 5 stars

Neil Richards is an amazing trainer! I really enjoyed the class this week (RSAS CSAS) and it was worth my time. He is passionate in training, explains well and gives great real life examples. :)... See more


Company details

  1. Training Centre
  2. Career and Education Provider

Written by the company

TESS Group is an Ofsted Good rated apprenticeship and training provider delivering bespoke programmes to 60+ employers across England — from the Financial Times and EDF Energy to Transport for London, DPD, NHS England, and Clarins. We specialise in AI, Data, Leadership, HR, Coaching, and Business Improvement apprenticeships across Levels 3 to 7. Our flagship AI apprenticeship programmes are designed for non-technical professionals, embedding up to 5 industry qualifications (BCS, Microsoft, CMI, ILM, NCFE) at no extra cost — more than any other UK provider. Our programmes include: AI & Automation Practitioner (Level 4) AI for People Leaders (Level 4) AI for Operations Leaders (Level 4) AI & Machine Learning Fellowship (Level 6) Data Technician (Level 3) and Data Analyst (Level 4) Team Leader (Level 3) and Operations Manager (Level 5) Coaching Professional (Level 5) CIPD People Practice (Level 3 and Level 5) L&D Practitioner (Level 3) and L&D Consultant (Level 5) Improvement Technician, Practitioner, and Specialist (Levels 3-5) Senior Leader (Level 7) and Senior People Professional (Level 7) All programmes are fully funded through the Apprenticeship Levy for large employers, with 95% government co-investment for SMEs. We offer monthly rolling start dates, live virtual and on-site delivery, and 1:1 skills coaching throughout. With a 59% distinction rate, 4.9/5 rating from learners across Google and Trustpilot, and over 1,500 learners trained, TESS Group is one of the UK's highest-rated apprenticeship providers. We are approved by CMI, ILM, CIPD, BCS, NCFE, and Microsoft. Visit tessgroup.co.uk to explore our programmes or book a free discovery call.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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Rated 5 out of 5 stars

The delivery of the course was great

The delivery of the course was great, Neil did an amazing job at keeping the class engaged through his teaching techniques. The presentations were delivered over the week which made it easier to intake the information. Definitely enjoyed this course compared to previous classroom training.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

SCAS/RSAS

Neil was a great trainer really enjoyed his methods of training and like his accent. Was a good balance of PowerPoint, group involvement and activities.
One main bad thing is the travel/location of the building. Took a little while to get to.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

A good mixture of slides and trainee…

A good mixture of slides and trainee participation. Well put together and rolled out. Was engaged throughout. Props to Neil. A massive posible for the course. Some of the questions in the final exam are in need of renewing. Otherwise all good and straightforward to follow.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Neil has been an amazing tutor.

Neil has been an amazing tutor.. really adaptable with the learning styles and very understanding. Neil has shown professional standards throughout this course!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was absolutely amazing

My experience was absolutely amazing. My training was competent professional had a good sense of humour and acknowledged good work. The session was engaging full of group activities team building exercises and a safe place to give your opinion and share your knowledge

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

My experience being great was…

My experience being great was definitely down to the trainer Neil Richards. I enjoyed the group work and Neil was able to break down the PowerPoints so well despite the content being so dense. He made sure we were all engaged and tried to implement fun activities which bettered my understanding and got me to feel comfortable with the class because I didn’t know anyone prior.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Umar

Very useful and important information and good team work relevent to my work

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Feedback for Trainer Neil:

Neil was an absolutely amazing trainer — incredibly supportive, knowledgeable, and engaging. His teaching style made the classroom experience fun and enjoyable, and the course materials were well-structured and easy to follow. I learned a lot throughout the sessions, and his ability to explain concepts clearly made a big difference.

Even though I originally attended just for the course, I ended up meeting one of the best trainers I’ve ever had. Neil’s passion for teaching and his supportive approach truly made this a standout learning experience. Thank you for making the class both educational and enjoyable!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very impactful training

Very impactful training. Our trainer Neil was outstanding. His level of knowledge on the course was excellent this in turn made the delivery seamless.
I would recommend this course 👌

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

ICSAS/RSAS Course

I did the CSAS/RSAS course week commencing 1st-5th September 2025. The trainer was Neil Richards. Course was very well presented, trainer very knowledgeable about his subject area and the materials provided supported the course well. I would highly recommend this course and trainer.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

CSAS / RSAS Course

Neil Richards has been great, made everyone comfortable and has an vast amount of knowledge around the course, great course materials.

September 5, 2025
Unprompted review

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