Q Financial Services Reviews 

202
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent support from real people you can trust. I have had the same individual, Ben Wootton, help manage my mortgage for over 7 years. I don’t ever intend on using another service provider, he... See more

Rated 5 out of 5 stars

Lewis was Fantastic in assisting with the mortgage process from start to finish. He handled the application, was only a text away. No questions were too much a task for him. I recommend him and the te... See more

Rated 5 out of 5 stars

Q Financial Services have been absolutely fantastic! We have used their services multiple times and have not got a negative word to say. Most of our communications have been with Jacques and Kirsty, t... See more

Rated 5 out of 5 stars

Great service to deal with, both Sharon and Kirsty couldn’t have been more helpful and answered all of my questions big or small throughout the process, really helpful, genuine and friendly

Company details

  1. Mortgage Broker
  2. also in
  3. Business Broker
  4. Business Insurance Company
  5. Finance Broker
  6. Financial Planner
  7. Insurance Broker

Written by the company

Q Financial Services in Telford & Shrewsbury. Specialists in Mortgages, Protection, Commercial, Wealth Management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Ben was super helpful and went above…

Ben was super helpful and went above and Beyond to help us understand the procedure, as we are first time buyers, we were very unsure what was happening and when it should be happening but Ben made the experience of buying for the first time a lot easier and joyful! Thank you so much!

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

We have used Q Financial for the last 5…

We have used Q Financial for the last 5 years throughout the family and a few house moves !

No one competes with these guys, a few businesses could learn from Q on how to treat their customers. The customer service is truly exceptional.

Mitch and Andrea went above and beyond with our recent purchase of our new family home and life insurance policy ! Also when things got delayed Andrea got s*&t done !

Thank you guys ! We'll be back !

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience!

Simon and Harrison were absolutely brilliant from the very start. We weren’t even sure if we could get a mortgage, and even though there were stresses along the way, Simon went above and beyond to help. He kept us regularly updated and nothing phased him. And it was brilliant to deal with a real human being who genuinely cares about the outcome. We completed on Dec 10th and are spending Christmas in our new home. We would 1000% recommended Simon and his team 😍

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Simon was absolutely amazing when getting my mortgage. I genuinely couldn’t of asked for a better service. Everything was explained throughly from beginning to end to make sure I had a clear understanding of everything that was happening. I will definitely be recommending Simon to future friends and family, absolutely phenomenal.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service by Dan…

Excellent and efficient service by Dan and Kirsty. Nothing was too much trouble and always in hand for advice and support. Would definitely recommend Q Financial and would use again. Well done 👏 Kirsty and Dan you’re a credit to the company.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service from start…

Absolutely fabulous service from start to finish from Q Financial. They had what felt like all the time in world to answer my queries. Whenever I faced any problems, I was provided solutions immediately and if Q couldn’t help I was always referred to someone who could. The professionalism I experienced on the phone and via email was fantastic. I would highly recommend thank you so much for all your help!

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

First class service and advice

Q Financial Services and Simon Farenden, who was my support made the whole experience of applying for a mortgage and remortgage a pleasant one. I can't thank Simon enough for is attention to detail, care, and drive to ensure we had the best deal possible and more importantly the right deal for us. As someone who works for a FTSE 100 company within customer experience i know what "good" looks like. Simons attitude and communication made me feel at ease and made me feel valued as a client. Simply put, if you want a team who will put you first, communicate with you effectively and get the job done go with Q Financial.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

First class mortgage, life and home insurance advice

We used Q in the summer of this year, initially as a mortgage broker, but Ben and the team were so helpful, flexible and professional that we decided to use them for both our life and home insurance too. Throughout the whole process, Ben kept us up to date with the progress of our mortgage and life insurance applications, making the whole process really simple. Andrea was also fabulous, calling out of office hours so as to get our insurance application completed on time. I can’t recommend Q enough. Thanks, Victoria and Iain. August 2021.

October 24, 2021
Unprompted review
Rated 5 out of 5 stars

A Massive Thank You to Simon and Andrea…

A Massive Thank You to Simon and Andrea at Q Financial Services; from the day I contacted Simon in November 2020 about helping me put a mortgage in place he constantly went above and beyond with the work helping us at every stage; but also coached me through understanding every step of what we were doing and what the information was all for. This has bolstered my understanding of Mortgages, Purchasing and everything surrounding the financial aspect of House Purchasing.

Again, a massive thank you to Simon, Andrea and everyone at Q Financial

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

I can’t thank Simon and Andrea enough…

I can’t thank Simon and Andrea enough at Q Financial Services, they were amazing from when we first contacted them in November 2020 all the way up to our completion date in September 2021. They couldn’t have possibly done any more for us if they tried.

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot thank Q Financial enough!

I cannot thank Q Financial enough!
Ben and Kirsty supported me through some difficult hurdles and never gave up!!
If only we’d all been aware that most of the flats in Scarborough are Freehold!!
Cheers guys!!
We got there in the end.
Will definitely recommend you to anyone who wants to get mortgage advice. X

August 31, 2021
Unprompted review

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