QFlyer Reviews 

266
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This was the first time I used Q Flyer to try and maximize the Double Status Credits offer and minimize the cost! It worked a treat! I told Mia where I wanted to go and when and she came back to me... See more

Company replied

Rated 5 out of 5 stars

We used QFlyer for the first time last year (2019) to book a Finnair / Qantas round-the-world business class trip for four. Scott, the agent who managed our bookings, was terrific and offered many su... See more

Company replied

Rated 5 out of 5 stars

We have used Qflyer three times for overseas bookings and always found their service excellent. We used to book directly on airline sites but found that Qflyer could come up with much better options,... See more

Company replied

Rated 5 out of 5 stars

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate fli... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About QFlyer

Written by the company

We’re a team of highly experienced airfare consultants who know the best ways you can maximise your status credits on Qantas and partner airlines whilst keeping costs down and delivering exceptional value. We’ll help you leverage your time by utilising our expertise to present effective cost solutions for your airfare needs.

QFlyer

Written by the company

One Business Day Service Guarantee
We'll respond to you within one business day. From your first enquiry to the end of your trip. Guaranteed.

1 Business Day Service Guaranteed!

The only travel agency in Australia with a service guarantee

All received communication will be replied to within 1 business day, start to finish of your inquiry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

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5.0

All reviews

(266)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always easy

Knowledgeable staff and fast responses make QFlyer so easy to use

September 22, 2023
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Reply from QFlyer

Thank you for your feedback, Chris. Have a great trip!

Rated 5 out of 5 stars

Prompt advice and bookings

My request for advice was promptly responded to and the booking was processed effectively.

September 21, 2023
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Reply from QFlyer

Thank you for your review, Robert. We look forward to working with you again! Have a great trip.

Rated 5 out of 5 stars

Exceptional

Dealt with Hannah who was friendly , efficient and came up with great fares to Europe in 2024

September 7, 2023
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Reply from QFlyer

Thank you for your feedback, Trent. Have a lovely trip!

Rated 5 out of 5 stars

Talking with an Expert

Ease of talking with Jim Smithson about our plans and the options he came back with.

September 13, 2023
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Reply from QFlyer

Hi John,

Thank you for your review. Look forward to working with you again in future!

Rated 5 out of 5 stars

Stewart worked with my brother and I to…

Stewart worked with my brother and I to get me a great series of flights for my trip next year.
He responded quickly and sorted everything out.

September 6, 2023
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Reply from QFlyer

Hi Kerry,

Thank you for your feedback. Happy to hear you loved our service! Have a lovely trip.

Rated 5 out of 5 stars

Great service at extremely competitive prices

Madeleine was super responsive and knowledgeable, helpful and accommodating. She was happy to canvas alternative itinerary options to help me work out the best way to take advantage of the very competitive airfares offered. The booking process was absolutely seamless. I hope the travel (in May 2024) is just as smooth!

September 4, 2023
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Reply from QFlyer

Hi Judith,

Thank you for your review. Madeleine is fab! Great to hear you enjoyed working with her. We hope you have a great trip!

Rated 5 out of 5 stars

Great Service and Price

Very quick turnaround from initial enquiry to booked and ticketed reservations combining both a great price and the status credits I was seeking ( even more than I was expecting). Michelle C war not fazed by a few questions/changes I requested and explained the pros and cons of accommodating these.

Have referred friends who are booking with one of the associated brands, who received a similar level of service.

August 17, 2023
Unprompted review
QFlyer logo

Reply from QFlyer

Hi Nathan,

Thank you for your review. Look forward to working with you again in future. Have a great trip!

Rated 5 out of 5 stars

Jim was extremely helpful!

Jim was extremely helpful!

He managed to secure us upgraded tickets that were perfect for our trip at a significantly cheaper price than on public website. His service was professional and fast.

I have since recommended two separate families to use Qflyer and specifically Jim.

July 24, 2023
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Reply from QFlyer

Hi Stephen,

Thank you for your feedback. We are happy to hear you loved working with Jim! Have a great trip.

Rated 5 out of 5 stars

Outstanding service

Outstanding service, with wonderful communication and rapid responses. Joe was really excellent, offered great options for my flights, with unbelievably good fares, and everything from my initial email query to my return home again was perfect. I have recommended QFlyer to everyone I know and will definitely be booking through them again.

July 31, 2023
Unprompted review
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Reply from QFlyer

Hi Alison,

Thank you for your feedback. We are happy to hear you loved working with Joe. Have a great time away!

Rated 5 out of 5 stars

Great customer service with…

Great customer service with knowledgeable team and always quick to respond.

July 6, 2023
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Reply from QFlyer

Hi Sofia,

Thank you for your feedback. Have a great trip!

Rated 5 out of 5 stars

Great Service

Lianne was super helpful and efficient in giving me options for my booking. Highly recommend.

July 3, 2023
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Reply from QFlyer

Thank you for your review, Richard! Lianne looks forward to working with you again in the future.

Rated 5 out of 5 stars

Highly recommended

I have now used QFlyer to book business trips to North America and Europe within the last 12 months, based on a recommendation from a colleague. Could not be happier with their service. Jodie is a total pro. Prompt responses and able to juggle my shifting travel priorities. Would recommend to others trying to optimise travel with Qantas affiliated airlines.

April 27, 2023
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Reply from QFlyer

Hi Andrew,

Thank you for your review! We hope you have a great trip.

Rated 5 out of 5 stars

Jodie is an experienced and very…

Jodie is an experienced and very helpful travel consultant. One request was made and she got what we needed first time. Great fast service

March 28, 2023
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Reply from QFlyer

Hi Betty,

Thank you for your feedback! Great to hear we could provide exactly what you were after. Have a great trip.

Rated 5 out of 5 stars

Really easy booking process

Really easy booking process, highly responsive and great price for business class Syd --> North America --> UK and back !

Thank you for making the experience so easy!

March 26, 2023
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Reply from QFlyer

Hi Lisa,

We are happy to hear the experience was stress free and easy for you. We hope you enjoy your trip!

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