QFlyer Reviews 

266
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This was the first time I used Q Flyer to try and maximize the Double Status Credits offer and minimize the cost! It worked a treat! I told Mia where I wanted to go and when and she came back to me... See more

Company replied

Rated 5 out of 5 stars

We used QFlyer for the first time last year (2019) to book a Finnair / Qantas round-the-world business class trip for four. Scott, the agent who managed our bookings, was terrific and offered many su... See more

Company replied

Rated 5 out of 5 stars

We have used Qflyer three times for overseas bookings and always found their service excellent. We used to book directly on airline sites but found that Qflyer could come up with much better options,... See more

Company replied

Rated 5 out of 5 stars

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate fli... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About QFlyer

Written by the company

We’re a team of highly experienced airfare consultants who know the best ways you can maximise your status credits on Qantas and partner airlines whilst keeping costs down and delivering exceptional value. We’ll help you leverage your time by utilising our expertise to present effective cost solutions for your airfare needs.

QFlyer

Written by the company

One Business Day Service Guarantee
We'll respond to you within one business day. From your first enquiry to the end of your trip. Guaranteed.

1 Business Day Service Guaranteed!

The only travel agency in Australia with a service guarantee

All received communication will be replied to within 1 business day, start to finish of your inquiry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

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5.0

All reviews

(266)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely response and valuable…

Timely response and valuable suggestions to take full advantage of favourable pricing

March 26, 2023
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Reply from QFlyer

Hi Robert,

Thank you for your review! Great to hear we were able to provide valuable suggestions. Look forward to working with you again in future.

Rated 5 out of 5 stars

Great service

Great service, excellent communication, quick responses

February 19, 2023
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Reply from QFlyer

We are glad Michelle was able to help you with your trip! We look forward to helping you again next time you fly.

Rated 5 out of 5 stars

Jodie is very responsive and…

Jodie is very responsive and understands our needs when travelling. Wonderful service, friendly and efficient. Thanks Len

January 8, 2023
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Reply from QFlyer

Thanks for your review Len!

Rated 5 out of 5 stars

QFlyer = 100% Happiness

The initial booking with QFlyer was fantastic. They found the best possible price for our trip to Europe. We then had the issues encountered with the Coronavirus. Susan at QFlyer looked after our booking the entire time and organised a complete refund. With all the stress of the cancellation QFlyer and Susan were fantastic. We will be using QFlyer for all our future bookings.

March 27, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review! It certainly is an unprecedented time, we look forward to getting everything back on track (and everyone back in the air) in a few months.

Rated 5 out of 5 stars

Grace under coronavirus pressure - Sarah @ QFlyer

Sarah at QFlyer spent today rescheduling my Oz-Europe flights booked for Easter, to later in the year. Degree of difficulty 750%. She was the definition of grace-under-coronavirus-pressure and secured a much better result than I could have hoped for. Can't recommend QFlyer too highly. I would have said that even before this episode, they were also great when I booked and presented them with a complicated itinerary. Thank you Sarah and team.

March 13, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review Natasha!

Rated 4 out of 5 stars

QFlyer were very helpful and efficient

QFlyer were very helpful and efficient in dealing with my complex travel requirements. I probably would give a 5 star rating, but on this occasion, the service was a bit slow because of the pressure caused by the Qantas Double Status Credits offer that prompted so many people to make bookings. However, QFlyerkept me well informed of the delays and in the end, everything worked out.
This was my first time using QFlyer and I would definitely use them again.

March 10, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review Ruth, Qantas Double Status Credits can be a busy time, but we are glad everything worked out. We hope you have a great trip and we look forward to working together again in the future.

Rated 5 out of 5 stars

Professionnel and knowledgeable

Professionnel, efficient advice which made
me confident our consultant understood our requirements and was able to find the best solution.

March 10, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review

Rated 5 out of 5 stars

Expert advice

Thank you Lee for your expert advice, patience and fantastic prompt service.

I won’t hesitate to book via you again!

March 10, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review Dave! We look forward to working together again soon!

Rated 5 out of 5 stars

Great Experience

Very responsive, did the investigation for me. Provided options and made sure I got the deal I was after.

March 4, 2020
Unprompted review
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Reply from QFlyer

Thanks for your review!

Rated 5 out of 5 stars

Prompt and Cost Effective.

Prompt and Cost Effective.
QFlyer representative was prompt and responsive to my requests. The overall outcome was me getting to the holiday I wanted at significantly less cost.

March 3, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review Shaun, we hope you have a great trip!

Rated 5 out of 5 stars

Qflyer was efficient

Qflyer was able to find flights to match my travel plans and maximise possible status credits with Qantas. I received the actual e-ticket the following day which was reassuring. I do not usually book through a third party, preferring to book direct with the airlines but I was satisfied with the service from Qflyer.

March 3, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review, we hope you had a great trip and we look forward to working together again soon!

Rated 5 out of 5 stars

I thought the service Jodie provided…

I thought the service Jodie provided was excellent and done within a very timely manner. I'd absolutely book through QFlyer again...in fact I already have.

March 3, 2020
Unprompted review
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Reply from QFlyer

Thank you for your review Sophie, we hope you have a great trip!

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