Quality Car Service Reviews 

253
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

SCAM - Do not buy from this place. The seller lied about the number of previous owners the car had. The advert stated it had only 2 owners, and he confirmed this when I asked, but when I received th... See more

Rated 4 out of 5 stars

Found advert in local paper after being let down by previous MOT garage. No problem getting booked in next day. Very polite staff who were eager to please. Had a call early on day to explain what need... See more

Rated 5 out of 5 stars

I honestly can't rate these guys highly enough. My car had already been to 3 garages with an issue and none of them had resolved it. I tried contacting a few others, all were totally disinterested. My... See more

Rated 5 out of 5 stars

Both my husband and I have had our cars serviced, fixed and MOT'd on numerous occasions. We have always had a warm welcome, time slots have been worked out to our advantage with no hassles if we have... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

QUALITY CAR SERVICE IT'S MORE THAN JUST A NAME Quality Car Service in Milton Keynes pride ourselves on providing you, the motorist, with the highest quality services at competitive prices. Our technicians are trained to the highest level with many years combined service in the industry. Located just off the A5 in the centre of Milton Keynes we’re easy to get to and you can combine your visit with a shopping trip a or wait in our relaxing waiting area.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

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3.1

All reviews

(253)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

In my experience a rip-off

Told them my car had either a problem with the brake switch or clutch switch, as the cruise control kept self-cancelling. I also told them I was in a hurry as on a lunch break from work. They said no problem, we'll have a quick look, it'll be 15 minutes. 40 minutes later they came back and told me my car either had a brake switch problem, a clutch switch problem, or a combination of both, and that they needed more time to investigate. Oh and they wanted £80 (yes EIGHTY POUNDS) to tell me what I had just told them. Got them down to £25 and took it elsewhere as quickly as I could. I used a mechanic I trust, who came to my house and fixed the problem for £56. Judge for yourself...

July 9, 2014
Unprompted review
Quality Car Service logo

Reply from Quality Car Service

Hi Adam,
I have taken a look at the job card that relates to your vehicle, our technician carried out a free 15 minute check on your car and yes we confirmed that the information you gave us was correct, in order to determine what was at fault the correct process was to test the components in question, in hindsight it could have been a cheaper option to take a guess at one of the two possible causes however there was only a 50% chance of getting the right answer. I apologise if you were not happy with the price quoted however I am pleased you managed to resolve the situation.

Rated 5 out of 5 stars

Fantastic Service

Amazing service without fail - Use them for everything including Service, MOT, Brakes and Air-Con
Always polite, professional and helpful, service is excellent, and pricing very competitive.

No negative points - This is how garage services should be.

June 26, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service,the staff made me very welcome.

Its a great place to go for a car service,not knowing anything about cars,not like my son who recommended this company.I was asked if I was ok while I waited I was also given a cup of coffee. It also a very pleasant place to wait. Thanks,will come again

January 25, 2014
Unprompted review
Rated 5 out of 5 stars

Xbox one is better!

Nice bunch of guys. Very friendly and professional. Wasn't pushy to make me get the work that needed to be done on the day. Very good service. Will be returning in the future.

January 4, 2014
Unprompted review
Rated 4 out of 5 stars

Cheerful good service

QCS have looked after several of my cars even carrying out MOTs on my Honda NSX. Prices are reasonable and service good.

January 4, 2014
Unprompted review
Rated 4 out of 5 stars

This company go the extra mile to keep the customer happy

As soon as I arrive, at the reception, I was greeted, the reception area was very clean, on the wall the prices were clearly mark out for the work you wanted, asked for a full service +mot, came back the following day work was done, my car also cleaned, only thing is which was not in my paper work, is when is my next service, overall a very good job

December 22, 2013
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

I bought my car in with an unknown problem and they quickly diagnosed and repaired. They also carried out a free safety check which highlighted some other areas which may need to be looked at in the future but where very honest with me as to what needed doing and what didn't, they also valeted my car at no extra charge which was a nice surprise!

I will definitely be using this garage again

December 20, 2013
Unprompted review
Rated 5 out of 5 stars

Open, honest and helpful approach

I work for a large UK vehicle leasing company, which directs around 70% of our service and maintenance via manufacturer dealerships. The remaining 30% are through independent garages like the Car & Van Service Station, which indeed, looks after our drivers.

My father, brother and myself have used Car & Van Service Station for years - need I say more? See you in the New Year for the next service on my wife's VW Touran!

December 18, 2013
Unprompted review
Rated 5 out of 5 stars

someone you can trust!

Just moved to MK - was looking for someone to look after my car and have found them. Efficient, good value and someone you can trust to look after you. Will use them for my MOT and servicing in the future. Thanks Tim and Ben.

December 17, 2013
Unprompted review
Rated 5 out of 5 stars

'Simply the best', honest and most reliable garage in Milton Keynes

I first came across Quality Car Service when I had an issue with my ABS. Having taken it to a Ford dealership and 2 separate national garage chains all of which couldn't diagnose the fault I found QCS. The arranged for me to use one of their cars so I could get to work and were completely flexible around my requirements and needs. They diagnosed the car within 5 minutes and had it fixed and ready by the following day. Since the. I have been back with any issues on my car and the service is always top class. Really couldn't fault these guys and can't recommend them enough. I used to swear by main dealerships and always got my car fixed or serviced with them but quality car service have now won me as a customer. Keep up the good work guys!

December 17, 2013
Unprompted review
Rated 4 out of 5 stars

Mercedes ML 'FULL' full service

I had my Mercedes ML Serviced by Quality Car Service after getting a quote from Mercedes themselves. For less than the price that Mercedes was going to charge for the basic service I got a ton of extras; diesel filter; pollen filters; brake fluid; anti freeze. Then to cap it all I got £20.00 of of my MOT when that was due.. So far a very good service from this Company

December 11, 2013
Unprompted review
Rated 5 out of 5 stars

The most polite, trustworthy and reliable garage I have ever dealt with

My car was MOTd on Saturday and it was completed on time. The office / waiting room was clean and warm the staff were very pleasant. Whilst waiting I observed how the staff treated other customers and from what I saw everyone was treated with the same respect and courtsey. The staff created a atmosphere of trust and I have booked my car in to have required work undertaken (new cam belt required as identified by myself and not something that I felt I was conned into as I had been at other garages as I'm a female).

I am a loyal customer if treated correctly and assuming the quality of work and customer care continues in the same manner then I will be coming here for all my car needs.

Thank you very much

December 9, 2013
Unprompted review

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