My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
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My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... See more
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... See more
Company replied
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... See more
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
340 Hook Road, KT9 1NU, Chessington, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy reorder system and delivery was quick. Products arrived well packed, through the letterbox and no damage.
Price was very good!
Great website, excellent customer service. Promptly resolved any problems and questions.
The Blephaclean wipes are less user friendly than the Optase version. Some have proved very difficult to open: the little notch at the side doesn't always take you to the other side and reveal the wipe. For the first three packets out of the box I had to use scissors to tear off the top of the sachet.

Reply from Quality Eyes
Wonderful customer service. Personable staff. Rapid delivery.
I haven't ordered in some time as was using less lenses due to covid and not being out and about social as usual, but glad now back to more normality, Quality Eyes remains great value, stress-free and quick with good management of expectations. As my lenses are a complicated prescription due to high astigmatism they need to be back ordered, I was given 4 week estimate which I was prepared for, but happily as usual Quality Eyes got them far quicker and I had them in my hands in less than a week! Very happy! Thanks guys, keep up the good work!!!
Hello , I ordered contact lenses on May 5 2022 . I paid about $270 and that included $20 shipping . I have not recieved them .

Reply from Quality Eyes
As always, great service. Lenses out of stock by manufacturer so received 10 lenses free to keep me going. Really nice gesture.
Very good service though price had gone up slightly and l had to pay for delivery. Had l been aware of that l would have ordered another set to avoid delivery charges
Very helpful on the phone, received lens soon after ordering.
Very helpful staff made the ordering of new lenses so easy Wouldn’t buy lenses anywhere else
Quality Eyes. excellent people to for all your contact lens ,
I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes and in my opinion they are the best on the market for quality and price , very quick delivery. they always answer your concerns' via email ,
I will most certainly continue using Quality Eyes in the future.
Simple and easy way to order contact lenses straight up your door.
I received my very first order from Quality eyes contact
Lenses in the post on Saturday, they were very well packaged as able to get through letterbox. I would have ordered two months supply, however the postage is only free for orders above £99.00 my order came to £51.93 including postage for two boxes.. I think postage should be free for ordering more! You would have had a bigger sale Quality eyes.
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