Very impressed with not only the goods I`ve bought, but also the service from the staff. For my first order, there was a bit of a mix up with 2 items, but this was rectified very quickly indeed - ve... See more
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Ordered several items, among them a 10 kilo bag of Basmati rice. Parcel arrived in good time. But on opening I discovered the plastic bag containing the rice had split badly, spilling much of the ric... See more
I had the unfortunate experience of buying from this retailer. There were several items missing from delivery, when asked to refund they didn't, simply ignored emails. Currently matter with credit ca... See more
Company replied
It was a challenging experience as you are not advised of delivery date, just informed by email a couple of hours prior to delivery, which makes it difficult to plan any day. Items were delivered six... See more
3.2
Average
1K reviews
Hasn’t replied to negative reviews
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Quick and efficient service
Quick and efficient service. I will definitely be ordering from Quality Foods Online again.
February 11, 2023
Unprompted review
Reply from Quality Foods Online
Dear Paola,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Quick delivery everything wrapped very…
Quick delivery everything wrapped very well no breakages.
DHL did a great job and left my parcel in a safe place as requested.
February 15, 2023
Unprompted review
Reply from Quality Foods Online
Dear Customer,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
In time products came intact easy to…
In time products came intact easy to use the web side
February 13, 2023
Unprompted review
Reply from Quality Foods Online
Dear A Dasilva,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Quick delivery everything wrapped very…
Quick delivery everything wrapped very well no breakages
February 13, 2023
Unprompted review
Reply from Quality Foods Online
Dear Angela,
Thank you so much for your review. We really appreciate the support.
Kind regards,
QF Online
Delicious, fresh and juicy momos with quick delivery
I live in kettering and there are no nepali restaurants. I also get tired when I have cravings for momo and I have to make it myself.
Momo in nearby towns are overrated as well.
I must say thank you a thousand times for doing this online. In UK, definitely we can't buy frozen Nepali goods.
The momo that came was in was perfect condition. It was not totally frozen but perfect state , all momos were separate not stuck at all. And it was so delicious with delicious tomato Achar. I couldn't believe it as the momo was so juicy.
Absolutely recommend !!!
Now I don't have to look for restaurants but just get it online.
Also, momo was delivered in just a few days. I'm 100 percent sure they were freshly made after I ordered as well.
Thank you so much for providing this service for someone who wants to eat momo but no momo restaurant.
February 3, 2023
Unprompted review
Recommended
Easy to order on the website, and communications from them,and the courier were excellent. Products arrived promptly and well packaged.Will use again
February 3, 2023
Unprompted review
Very poor service.
Very poor service.
Multiple Items were not delivered and had to go behind them for a refund. Even when giving refund 1 pound was less according to their weird calculator.
February 2, 2023
Unprompted review
Excellent Sevice
Good cutomer service but seem to have issues with thier inventory in providing the ordered items. However refunds given promptly.
February 1, 2023
Unprompted review
MONKEY BUSINESS
MONKEY BUSINESS, THEY THINK CUSTOMERS ARE STUPID
If anything is out of stock the company do not inform you in advance but instead send the remaining items and issue a refund and charge you for the product which is not delivered.
February 2, 2023
Unprompted review
Good value for money
Reasonable price, excellent packing and on time delivery. Shall purchase again.
January 30, 2023
Unprompted review
The web site is very easy to use.
The web site is very easy to use and has a wide range of products. Once l had found what l wanted it only took about 30 secs to pay as the website was able to access all of my details quickly and use Apple Pay. Delivery was very quick ( 2 days) and l was kept informed along the way including tracking on the day of delivery. The chapatti l bought are first class.
January 20, 2023
Unprompted review
Slow delivery, but acceptable when it comes
It was okay. Let’s start with the good. They are real, they ship the products and they arrive. Products where as described, and the fresh products came in a freezer bag with an ice pack which meant they were in perfect condition when they came. Very impressive.
My biggest complaint is I ordered on Monday (albeit late in the day), by Thursday my order status hadn’t changed at all. I emailed their support Thursday asking them to ship the order or cancel. The order did ship, and came the next day (my expectations were waiting a further 3-5 days for delivery after shipping).
On balance, I probably won’t shop here again because I don’t really want to get to the point of having to make contact about an order. That said, it is a perfectly acceptable business and other people might be more willing to accept longer processing times than I am.
January 23, 2023
Unprompted review
Excellent service
Excellent service, quick response to ant queries. All items were nicely packed and arrived on time
January 25, 2023
Unprompted review
Top Quality
Easy to use website, safe payment, top quality products and super fast delivery…..can’t ask for anymore than that 👍
January 20, 2023
Unprompted review
Excellent service
Excellent quality, delivery and customer service. Keep it up!
January 21, 2023
Unprompted review
Excellent product range
Excellent product range
Large variety
Timely delivery
Excellent packaging
January 18, 2023
Unprompted review
Excellent customer service
Excellent customer service and an easy company to deal with.
Wide range of products and order delivered promptly.
Will order again.
January 10, 2023
Unprompted review
The packing of the product was not…
The packing of the product was not good. My one rice packet leaked rice in box.
January 16, 2023
Unprompted review
Simply wonderful
I received my package of spices today and I am so thrilled with the products that I just can't wait to start my three diploma courses on Indian cuisine, and thanks to you the packaging of my products is excellent, so well done to your team!!
I will always be using your products from now on. Again, thank you so much.
January 16, 2023
Unprompted review
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