Quarters of Sussex Reviews 

24
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We purchased a dog kennel from Gavin and Mimmi whilst we were at Crufts, we were so pleased with the build quality we chose Gavin to build a grooming room/ lady cave for myself and our two Bearded C... See more

Company replied

Rated 5 out of 5 stars

Gavin and Charlie have designed and built a beautiful kennel for our mastiff Lenny together with a fenced area for him and a ‘doggy loo’. They have been unfailingly friendly, helpful and creative, arr... See more

Rated 5 out of 5 stars

Delighted with our new garden annexe, beyond our expectations. Gavin and Ryan take a pride in their work which has resulted in a high quality build. Would highly recommend to anyone looking for extra... See more

Rated 5 out of 5 stars

Gavin & Mimi have been absolutely fabulous from start to finish. Our new doggie des-res arrived yesterday and is the work of a pure craftsman. Every step of the build we have been consulted and the f... See more

Company replied

Company details

  1. Garden Center

Information provided by various external sources

QUARTERS of SUSSEX Ltd. Bespoke Garden rooms and kennels designed and built to add a practical and beautiful addition to your home for you and your dog. Quality and luxury.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(24)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stylish dog kennel

I found Quarters of Sussex when searching the internet for provides of outdoor kennels. I had no previous experience of the company. From the moment I expressed an interest in commissioning a kennel, the experience has been enjoyable, interactive and fun. Gavin consulted me on various options for the kennel, and really went to trouble to ensure a good colour match between the kennel and my house. He kept me and my children up to speed with how the kennel build was going, emailing photos of the kennel at various stages so that we could see the progress that was being made. He made sure that the delivery process would go smoothly by asking for details of access, and giving me an explanation of how installation would be effected. The delivery and build itself went very smoothly - Gavin brought his son to assist so I didn't have to do any heavy lifting at all! Finally, the product itself - the kennel - is beautiful. The build quality is exceptionally good - it is a stunning piece of building. Our dog loves it already.
In summary, I cannot recommend Gavin and Quarters of Sussex highly enough. I didn't just get a fantastic kennel, but an interactive journey documented with photos and a video. The level of service was superlative.

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

A five star service.

From the initial consultation through to delivery and installation nothing was too much trouble. The attention to detail, the quality of finish and the craftsmanship were truly exceptional and we appreciated the commitment of talking us through every stage of the build with regular updates. We also feel the pricing is incredibly reasonable considering the quality of the materials and the finish.
It's reassuring that Gavin, Mimmi and the team pride themselves on the excellent level of service they provide and importantly, design the kennels with maximum comfort in mind, especially with the option of under-floor heating. Who could resist!
Big thank you from us (and Hugo) for everything and we will definitely be recommending Quarters of Sussex to our friends (both the two and four-legged varieties).

February 28, 2017
Unprompted review
Rated 5 out of 5 stars

My medium Hampton Kennel

My kennel arrived at the one month given time frame on time. The communication through out the build was first class and I enjoyed the photo updates along the way. The kennel is literally perfect. It fits in to my home just as I hoped and my dog Alpha has started to use it. A beautiful product Thank you , and will recommend.

February 25, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look