QueenandcastlekenilworthReviews 

7
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(7)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

When booking I requested a table not…

When booking I requested a table not too far from the entrance due to being on crutches so all started well when we were given a table close to the door with space to put my crutches. Unfortunately it was downhill from then on. Trying to order 2 raspberry and rose sodas that are on the drinks menu proves difficult for our waitress who couldn’t find it on her tablet. This wouldn’t have been an issue if we had received our drinks, but the wrong ones came over. It was corrected, no drama. We had ordered our food at the same time as we had waited over 10 mins for anyone to come over for our drinks order. Well that was nothing compared to our 45 min wait for our food! And that was only after we prompted the waitress who went to check and miraculously it was just being plated. Cue the food that was cold and clearly plated a while ago. I was told more lamb was just being cooked so it wouldn’t be long and the pork for my mum takes just minutes to cook. All lies. My lamb has blatantly been reheated on the grill. Even to the point where the piece I had already cut into was still on the plate! Lamb has gone to over cooked, new potatoes had been in the microwave, and the sauce on the side was still lukewarm. They did offer to take the coat of the lamb off the bill, but our day has been blighted. I don’t get many days off from chemo. Stage 4 cancer keeps on going but I really just wanted a nice day out with my mum.

February 25, 2026
Unprompted review
Rated 3 out of 5 stars

Below Average Sunday Lunch

We went for Sunday lunch and it was below average. It was expensive for just average food. The Sunday roast wasn’t anything to remember, roast potatoes weren’t roasted enough, just lightly cooked large barrels of potato, also not enough gravy. All the things you want to be tasty on a roast just wasn’t. For the cost and what you get, I wouldn’t go back and wouldn’t recommend.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

As a Kenilworth local

As a Kenilworth local, the Queen & Castle is my go-to spot for a relaxed meal or a drink with friends — it’s everything you’d want from a proper modern country pub. The building itself is beautiful, sitting right by the castle, and the atmosphere inside is always warm and welcoming without ever feeling crowded or pretentious.

The food is consistently excellent — hearty without being heavy, and clearly made with care. Their Sunday roasts are some of the best around, and the seasonal menu always has something new to tempt you (the desserts are dangerously good!). The staff are genuinely friendly, attentive without hovering, and you can tell they take pride in making sure everyone has a good time.

Whether it’s a quiet midweek lunch, a family get-together, or a few drinks by the fire, the Queen & Castle never disappoints. It’s one of those rare places that gets everything right — a real Kenilworth treasure.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

work lunch

Went for a work lunch - served by Stuart who couldn't have been more helpful!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great

We celebrated a 50th birthday party here and Charlotte was brilliant, very attentive and friendly

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

89th birthday celebration

We celebrated my mums 89th birthday and had a great time. The staff were very attentive and the food was gorgeous. We were given a private area for 10 which made it feel special for our lovely mum. We will definitely be back.
Thank you Queen and Castle.

March 29, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointment

The food was good but the service was disinterested and slow. There was no help for someone with mobility problems. We will not be returning.

March 25, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look